ordered a seven dollar box and had to wait for half an hour for my meal. Once i got it my chalupa was so crunchy i couldn’t even eat it. Taco was soggy and disgusting. Never coming back
Atmosphere: 1
Food: 1
Service: 1
Angelina
Absolutely terrible customer service. Waited for about 30 minutes after placing my order and literally I was the only person in the dining room. Not to mention the place was super dirty, tables had food all over them and what seemed to be the manager I guess based on she had a button up shirt different than the rest of the employees was cussing and saying some rude things to another customer who walked in after me. To top it all off I get home and my order is completely wrong🤦 tried calling but of course no answer.
Atmosphere: 1
Food: 1
Service: 1
jefe de jefes
Placed 3 mobile orders for drive thru pick up and when I got there was told I had to go around 3 different times to pick up my orders. So I decided to go inside to pick them up instead. When I got in there a couple minutes go by and they asked if I was picking up a mobile order and I said yes for ( my name) and the manager Sydney goes and grabs some bags off the counter that were sitting there already when I walked in and handed them to me so I asked her how long the orders were sitting there and she said about 10 minutes. So apparently they were made way before i got there so Because the orders were for my kids and because of food safety I asked her if she could please remake my orders because those orders are not supposed to be made until we check in so that way they are fresh. She right away became very hostile and said I'm not remaking anything for you we went back and forth for a while whole time she was cussing and yelling at the top her lungs so I asked to speak to someone higher than her so she calls her boss and her boss shows up 20 minutes later (and I still havnt got my kids food at this point) than proceeds to say thats how they do it at her taco bell they make the mobile orders way before customers even get there. So thats probably why people are always getting sick after eating taco bell.I was getting frustrated and her boss seemed like she was taking her employee side so I just asked for my food and left. Very unpleasant visit very unprofessional manager I hope they get their stuff together come on taco bell do better.
Atmosphere: 1
Food: 1
Service: 1
Satch Gonzales
taco bell is a 2.5 franchise for me just average. this one is decent inside but the fooor could use an actual cleaning and the dining room did have some areas on crumbs and stuff on the tables.
this time i went with the 7 dollar cravings box, add steak to the burrito. the burrito didn't come with the steak but they quickly made another. the replacement burrito was a tad nasty and the steak wasnt worth it.
the chalupa is one of the worst fast food items since all the ingredients are cold except the meat. i thought it was going to be a doritos taco but it was a regular crunchy taco. clean the floor better and get the order correct and its a 3 star place. cheesy rock music and a few posters for ambience, meh. its taco bell they might mess up but at least they will give you a replacement
Atmosphere: 3
Food: 2
Service: 5
Annie Her
I don't know why they’ll ask what sauce I want and give me a different one. They obviously don’t read their orders.
Atmosphere: 2
Food: 3
Service: 1
Doug Goodrich
Went to the drive thru. Could only work with 1 vehicle at a time.
Service: 1
911 Jason Moore
Ordered online, pick up in store. Waited 20 minutes after I showed up for my order. 9 at night.
Atmosphere: 1
Food: 1
Service: 1
Johnny Gaeta
I can't put my finger on it, but it's just missing something 🤔
Atmosphere: 3
Food: 4
Service: 2
Caleb Seewald
Taco Bell is Taco Bell is Taco Bell. At least the manager was nice.
Stopped through here a year ago with my fiancée as we were heading back from Yosemite. It was late in the evening and the sun had just gone down and we were the only ones there. We ordered at the kiosks and waited at least a half an hour until they gave us our takeout. The place only had like two guys working in the kitchen. They seemed busy with drive-thru. This location didn’t have the latest renovation design but the condition seemed alright. Other than that, the guys seemed to have got our order correct. 👍🏼
Atmosphere: 4
Food: 5
Service: 2
Shannon Gleghorn
No silverware for beans and cheese side ….. literally order was two items . Seriously . High traffic area for people on their lunch breaks , absolutely ridiculous.
Emily K
Took way too long to even get to the register not to mention making the food
Atmosphere: 3
Food: 3
Service: 2
south side suicide
Incompetent teenagers in the back who cant even properly wrap the taco in the wrap. open my bag and i have a damn taco salad.
Atmosphere: 1
Food: 1
Service: 1
Seraph Lee
These portions are criminal. The new marketing has increased prices but small portions. Even though it may be advertised as 2 steak crunchwraps or 2 cheddar chulupas, they are the size of my ears. I also ordered a cantina bowl and the portions within that bowl could only fill a value sized burrito. Diabolical!
ordered a seven dollar box and had to wait for half an hour for my meal. Once i got it my chalupa was so crunchy i couldn’t even eat it. Taco was soggy and disgusting. Never coming back
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible customer service. Waited for about 30 minutes after placing my order and literally I was the only person in the dining room. Not to mention the place was super dirty, tables had food all over them and what seemed to be the manager I guess based on she had a button up shirt different than the rest of the employees was cussing and saying some rude things to another customer who walked in after me. To top it all off I get home and my order is completely wrong🤦 tried calling but of course no answer.
Atmosphere: 1
Food: 1
Service: 1
Placed 3 mobile orders for drive thru pick up and when I got there was told I had to go around 3 different times to pick up my orders. So I decided to go inside to pick them up instead. When I got in there a couple minutes go by and they asked if I was picking up a mobile order and I said yes for ( my name) and the manager Sydney goes and grabs some bags off the counter that were sitting there already when I walked in and handed them to me so I asked her how long the orders were sitting there and she said about 10 minutes. So apparently they were made way before i got there so Because the orders were for my kids and because of food safety I asked her if she could please remake my orders because those orders are not supposed to be made until we check in so that way they are fresh. She right away became very hostile and said I'm not remaking anything for you we went back and forth for a while whole time she was cussing and yelling at the top her lungs so I asked to speak to someone higher than her so she calls her boss and her boss shows up 20 minutes later (and I still havnt got my kids food at this point) than proceeds to say thats how they do it at her taco bell they make the mobile orders way before customers even get there. So thats probably why people are always getting sick after eating taco bell.I was getting frustrated and her boss seemed like she was taking her employee side so I just asked for my food and left. Very unpleasant visit very unprofessional manager I hope they get their stuff together come on taco bell do better.
Atmosphere: 1
Food: 1
Service: 1
taco bell is a 2.5 franchise for me just average. this one is decent inside but the fooor could use an actual cleaning and the dining room did have some areas on crumbs and stuff on the tables.
this time i went with the 7 dollar cravings box, add steak to the burrito. the burrito didn't come with the steak but they quickly made another. the replacement burrito was a tad nasty and the steak wasnt worth it.
the chalupa is one of the worst fast food items since all the ingredients are cold except the meat. i thought it was going to be a doritos taco but it was a regular crunchy taco. clean the floor better and get the order correct and its a 3 star place. cheesy rock music and a few posters for ambience, meh. its taco bell they might mess up but at least they will give you a replacement
Atmosphere: 3
Food: 2
Service: 5
I don't know why they’ll ask what sauce I want and give me a different one. They obviously don’t read their orders.
Atmosphere: 2
Food: 3
Service: 1
Went to the drive thru. Could only work with 1 vehicle at a time.
Service: 1
Ordered online, pick up in store. Waited 20 minutes after I showed up for my order. 9 at night.
Atmosphere: 1
Food: 1
Service: 1
I can't put my finger on it, but it's just missing something 🤔
Atmosphere: 3
Food: 4
Service: 2
Taco Bell is Taco Bell is Taco Bell. At least the manager was nice.
Atmosphere: 3
Food: 3
Service: 5
The guy on the window was nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stopped through here a year ago with my fiancée as we were heading back from Yosemite. It was late in the evening and the sun had just gone down and we were the only ones there. We ordered at the kiosks and waited at least a half an hour until they gave us our takeout. The place only had like two guys working in the kitchen. They seemed busy with drive-thru. This location didn’t have the latest renovation design but the condition seemed alright. Other than that, the guys seemed to have got our order correct. 👍🏼
Atmosphere: 4
Food: 5
Service: 2
No silverware for beans and cheese side ….. literally order was two items . Seriously . High traffic area for people on their lunch breaks , absolutely ridiculous.
Took way too long to even get to the register not to mention making the food
Atmosphere: 3
Food: 3
Service: 2
Incompetent teenagers in the back who cant even properly wrap the taco in the wrap. open my bag and i have a damn taco salad.
Atmosphere: 1
Food: 1
Service: 1
These portions are criminal. The new marketing has increased prices but small portions. Even though it may be advertised as 2 steak crunchwraps or 2 cheddar chulupas, they are the size of my ears. I also ordered a cantina bowl and the portions within that bowl could only fill a value sized burrito. Diabolical!
Atmosphere: 2
Food: 2
Service: 3
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