By far the worst customer service for a fast food restaurant, members don't really care and will mess up your online order multiple times.(update) even after talking to corporate and doing as they requested me trying to still mess up every order, even when I pay for extra items they still consistently not giving me what ive paid for. Not sure if the manager there cares or what gives but its truly concerning on how disrespectful they are when you ask for the items you paid extra for. Still 1 star rating tell they fix their attitude and stop acting like it comes out their paycheck
Atmosphere: 1
Food: 3
Service: 1
Lisa Yang
One of the worst Taco bell I ever went to. If you want poor service, rude customer service, and poor knowledge of making your food then this your place. Calling the General Manager won't get you anywhere, because those manager is as clueless of their duties too. The owner needs to re-evaluate his staffs and hire better qualifying managers and staff.
Atmosphere: 1
Food: 1
Service: 1
Ais D
Purchased 3 Tacos 01/25/25 5:30 pm for take out. Got home and each bite on all 3 Tacos taste like rancid old grease. I wonder when they last changed their cooking oil and if the Manager even taste the food they serve. All 3 Tacos went to Trash.
Food: 1
Victoria Nelson
They are very rude,never open on time. I was a long time customer, but this taco gets its wrong evry time. They don't even know how to open on time. Tells you they will open in 5 minutes and then doesn't. Technical difficulties can not happen every day. It has happened on numerous occasions. They should shut this tacobell down or hired a whole new staff!! Do not support this tacobell. You will regret it!!
Kid-friendliness: Awful service!!!! I left in tears 😢
Atmosphere: 1
Service: 1
Manoj Kumar
Door dash order
Service: 1
D S
heard her tell customer we only have 1 cashier please use the kiosk? seriously where the hell is customer service,replace with a kiosk or machine then let her remember those words. The gentleman wanted to order from a person. CMON PEOPLE wakeup your gonna lose your job to a kiosk.
Parking: alot of people parked over the lines. 1 even oarked sideways taking 3 spots. lol. wow
Atmosphere: 1
Food: 3
Service: 1
Navi Singh
Taco Bell corporation sucks. They cheeped out on management. Low grade quality food, crappy customer service, etc. prices have increased but the quality of food has gone down. Someone needs to open up and compete with the quality Taco Bell had before
Atmosphere: 1
Food: 1
Service: 1
chris murphy
The manager of this Taco Bell was rude. And had an attitude with him employees. Needs new management great location that suffers does to poor leadership
Atmosphere: 1
Richard Ochoa
Like I said fast food restaurant they're all the same
Trust me, this place is worst from the whole Fresno area. Their food feel like days old. Chalupas are never fresh. Today, chicken was hard like days old. This place should be out of business.
Atmosphere: 1
Food: 1
Service: 2
F G
I’ve been ordering customized bowls at different Taco Bell’s for about a month now and have seen little consistency. This location provided just what I expect for a customized bowl. They followed all of the directions including no rice, add jalapeños, add ground beef and chicken. The presentation of the bowl was also picture perfect. I don’t like the self service kiosks at most Taco Bell’s but I understand it’s beyond the workers control. Additionally, they should make an effort to acknowledge a customer straight away despite of the self-service ordering kiosks because some people can’t use them or refuse to use them. Check out their beautiful bowl creation:
Vegetarian options: Beans, rice, veggie bowls
Dietary restrictions: Good job following customization requests.
Atmosphere: 4
Food: 5
Service: 4
Ka Vang
Is it just me, or does this place smell unpleasant? I originally chose to dine in, but the odor was so strong that I decided to order takeout instead.
Atmosphere: 1
Food: 5
Service: 5
Claudiaa Hernandez
She rounded up my total even though I said no. I asked for more sauce and she gave me attitude, also I asked my soda to be easy on ice and she fulled my drink with ice. They lack of costumer service in this location.
Atmosphere: 1
Food: 3
Service: 1
Mario Mio
Friendly staff always, and not much of a wait from ordering to getting the food.
customer service is rude!
Atmosphere: 1
Food: 1
Service: 1
By far the worst customer service for a fast food restaurant, members don't really care and will mess up your online order multiple times.(update) even after talking to corporate and doing as they requested me trying to still mess up every order, even when I pay for extra items they still consistently not giving me what ive paid for. Not sure if the manager there cares or what gives but its truly concerning on how disrespectful they are when you ask for the items you paid extra for. Still 1 star rating tell they fix their attitude and stop acting like it comes out their paycheck
Atmosphere: 1
Food: 3
Service: 1
One of the worst Taco bell I ever went to. If you want poor service, rude customer service, and poor knowledge of making your food then this your place. Calling the General Manager won't get you anywhere, because those manager is as clueless of their duties too. The owner needs to re-evaluate his staffs and hire better qualifying managers and staff.
Atmosphere: 1
Food: 1
Service: 1
Purchased 3 Tacos 01/25/25 5:30 pm for take out. Got home and each bite on all 3 Tacos taste like rancid old grease. I wonder when they last changed their cooking oil and if the Manager even taste the food they serve. All 3 Tacos went to Trash.
Food: 1
They are very rude,never open on time. I was a long time customer, but this taco gets its wrong evry time. They don't even know how to open on time. Tells you they will open in 5 minutes and then doesn't. Technical difficulties can not happen every day. It has happened on numerous occasions. They should shut this tacobell down or hired a whole new staff!! Do not support this tacobell. You will regret it!!
Kid-friendliness: Awful service!!!! I left in tears 😢
Atmosphere: 1
Service: 1
Door dash order
Service: 1
heard her tell customer we only have 1 cashier please use the kiosk?
seriously where the hell is customer service,replace with a kiosk or machine then let her remember those words. The gentleman wanted to order from a person. CMON PEOPLE wakeup your gonna lose your job to a kiosk.
Parking: alot of people parked over the lines. 1 even oarked sideways taking 3 spots. lol. wow
Atmosphere: 1
Food: 3
Service: 1
Taco Bell corporation sucks. They cheeped out on management. Low grade quality food, crappy customer service, etc. prices have increased but the quality of food has gone down. Someone needs to open up and compete with the quality Taco Bell had before
Atmosphere: 1
Food: 1
Service: 1
The manager of this Taco Bell was rude. And had an attitude with him employees. Needs new management great location that suffers does to poor leadership
Atmosphere: 1
Like I said fast food restaurant they're all the same
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Trust me, this place is worst from the whole Fresno area. Their food feel like days old. Chalupas are never fresh. Today, chicken was hard like days old. This place should be out of business.
Atmosphere: 1
Food: 1
Service: 2
I’ve been ordering customized bowls at different Taco Bell’s for about a month now and have seen little consistency. This location provided just what I expect for a customized bowl. They followed all of the directions including no rice, add jalapeños, add ground beef and chicken. The presentation of the bowl was also picture perfect.
I don’t like the self service kiosks at most Taco Bell’s but I understand it’s beyond the workers control. Additionally, they should make an effort to acknowledge a customer straight away despite of the self-service ordering kiosks because some people can’t use them or refuse to use them.
Check out their beautiful bowl creation:
Vegetarian options: Beans, rice, veggie bowls
Dietary restrictions: Good job following customization requests.
Atmosphere: 4
Food: 5
Service: 4
Is it just me, or does this place smell unpleasant? I originally chose to dine in, but the odor was so strong that I decided to order takeout instead.
Atmosphere: 1
Food: 5
Service: 5
She rounded up my total even though I said no. I asked for more sauce and she gave me attitude, also I asked my soda to be easy on ice and she fulled my drink with ice. They lack of costumer service in this location.
Atmosphere: 1
Food: 3
Service: 1
Friendly staff always, and not much of a wait from ordering to getting the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
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