Taco Bell

3095 E Shields Ave, Fresno
(559) 229-4443

Recent Reviews

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Maricia Verduzco

Went and ordered a 5 layer burrito which was re made twice and when it was given to me and I looked at it again it was made incorrectly. When I asked a cook how it was made as a smaller tortillas is supposed to be in the middle he said he didn’t know and that I can ask his manager. I waited for 10 min and while they were in the cooking area looking at laughing at me. Horrible customer service and so unprofessional.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Beefy 5-Layer Burrito

Paul Hasbany

There's a reason I haven't had taco bell in a couple of years. Who has $50 for a few tiny items? This isn't the Taco Bell from the 80s or 90s. The regular bean burrito is super tiny. It took me 3 bites to eat one. The soft taco supreme. Let's put in a teaspoon of "beef" and actually think customers will say it looks just like the pictures?! The soft taco was 99% lettuce. What a waste of money.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Bean Burrito, Soft Taco

Cynthia Cruz

They messed up our order. We ordered the luxe discovery box n supposed to get a burrito, a dorito taco, a crunchy taco, n cinnamon twists. I also ordered a beef crunch wrap, a beef chalupa, n a soft taco. I asked to sub out the crunchy taco for soft, she asked both, n I said yes. The crunch wrap was in one bag, the box came on its own, n I thought the chalupa n soft taco were in the other bag. In the box we ended up with the burrito, two soft tacos n twists. In my bag I got the dorrito taco, n 2 soft tacos. What? Of course didn't find this til we got home on the other side of town.

Parking: Watch out for homeless people pushing wheelchairs.

Atmosphere: 3

Food: 4

Service: 2

Stewart Caceres

Much delay with orders, there was a girl waiting for more than 20 minutes......

Atmosphere: 1

Food: 3

Service: 1

Samuel

The restaurant is clearly understaffed. It took five minutes for anyone to come to the register and take my order. It felt as though whoever is in charge of scheduling assumes that no one will be attending the register during certain times. This creates a frustrating experience for customers who are left waiting with no acknowledgment. Better staffing or scheduling adjustments would go a long way in improving the service here.

Atmosphere: 1

Food: 3

Service: 1

Rebecca Ramos

Ordered an oldie .. bean tostada. Well, where's the beans? It had a spoonful, perhaps a tablespoon at most, of beans.. should have taken a picture.

The cheese and chips.. well, they only filled the already small cup only halfway with cheese..

Chalupa supreme?? Well, there's the picture.

Very disappointing Taco Bell, and I don't think I'll be able to recommend ANY dishes.

Food: 1

Service: 5

Nana

Just went thru drive thru and my food was made half a@@ amd the sour cream tasted spoiled. It was 2 damn tostadas and a beefy nacho. 😡

Food: 1

Service: 5

Sergio

It smelled like a dead body in there honestly that's probably what killed the whole experience for us

Atmosphere: 2

Food: 3

Service: 2

MANUEL Hernandez

Fast and friendly

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Bean Burrito, Mexican Pizza

Michael Welch

Good Food. Especially When you don't Want to Cook on a Friday Night.

Vegetarian options: Its mostly Meet And Cheese Products. Not Vegetarian.

Dietary restrictions: Food is Food just Remember to take care of yourself.

Parking: Good Location. Right on A Corner of 2 Major Cross streets.

Kid-friendliness: Don't Be Like That It's Taco Bell is not for kids. They LUV IT.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ground Beef Burrito, Burrito Supreme, Steak, Cheesy Gordita Box, Soft Taco, Chicken Quesadilla, Wrap, Dorito Taco

Isabella Rincon

I went in to see If I can use the restroom without ordering and there was an elder man waiting in line, signaling that he couldn’t here and the lady with glasses was giving a lot of attitude. Even when I asked politely about the restroom, she was talking with attitude and not helping out the customers even when not busy at all.

memo Velazquez

Great food

Atmosphere: 5

Food: 5

Service: 5

JayZ NoLove

Pretty cool place, the workers look at me crazy when I get free food, and I feel like they be putting the smallest amount of meat in my tacos, and burritos

Atmosphere: 4

Food: 4

Service: 3

Diego Gonzalez

Date: 10/27/24
Time: 6:50 - 7:20
There’s no reason why I should be waiting 30 minutes for a simple order of 3 burritos. I get drive-thru has “priority” since they’re driving up, but that’s no excuse. The high level of incompetence shows at this location, and also shows that you DO NOT need a GED or high school diploma to work here. Basic human communication skills lack here. Having run a corporate standard store prior, I can tell the lack of training is showing. That’s what I get for eating fast food right?

The manager on shift (long hair, ditto tattoo with a Pokeball on arm, clueless look in his eyes) shows lack of leadership and urgency during the shift. all the other workers look like they’re in high school so I guess they get the pass, they don’t know better, their brain isn’t fully developed, which shows.

Atmosphere: 1

Food: 1

Service: 1

brenda rogers

Manager was very nice.
Atmosphere was quiet, not nice. Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco Bell Tostada with a Hard Shell Taco Added on Top Still 2

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