I’m only writing this review because I want this restaurant to do better and be successful. This is my second time ordering to go. The first time was great and timely. Food was great. I only get the same food in any Indian place. Butter Chicken, Basmati rice, and Garlic Naan. However, today’s experience was not great at all. I ordered the same order, the girl told me 15-20 mins. So I came in 20 mins later. Paid for my food and then she said “Sorry 2 more minutes”. So I said ok no problem. Then another 25 minutes later the food was still not ready. Granted she did apologize again and the other girl thank me for my patience. But not everyone will be as nice and cool as me. So listen up Tandori Grill, here is my suggestion if this ever happens again. Own up to your mistake and be honest with the customer. For example: if the order was skipped or for whatever reason was lost. Let the customer know what happened, then apologize. Either offer a full refund and apologize or you can apologize then offer to give them a discount or gift card of some sort to compensate for their time if they choose to wait. This shows that you value their business and time. Saying “thank you for being patience” will only get you so far. You gotta prove by your actions that you really care about your customers and patrons. I do hope that you guys practice this simple but powerful action.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Butter Chicken, Chicken Naan
FREEDOM TAXES
Everything we ordered was delicious. Definitely recommend and we will be returning with our kids. Our son loves Indian food. Our waitress was very friendly and the food was excellent!
Atmosphere: 4
Food: 5
Service: 5
Jeni Byroaads
Delicious food wonderful service and atmosphere ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Biryani, Naan
Joseph Kephart
I got horrible food poisoning from here I suggest nobody ever attempt to risk there health for a meal
Aman Kaur
Ordered dahi bhalle and aloo tikki chaat
Atmosphere: 2
Food: 4
Service: 4
Himmat Singh
Good quality
Atmosphere: 3
Food: 4
Service: 4
Rupal Mohan, M.D.
Excellent food and awesome service!!! We have had fish tikka kabob, sheekh kabob, salty lassi, gobhi paratha, onion kulcha! We grew up in North India and mild was perfect spice level for us. Would highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
David Eisenberg
Got the chicken biryani and a mango lassi. Good food and reasonable prices.
Food: 5
Service: 5
Recommended dishes: Chicken Biryani
Jessica Gross
This place has the best Indian food in Fresno! It’s delicious. And their Hot actually has heat.
Atmosphere: 5
Food: 5
Service: 5
Hope Nisly
Excellent food. We're happy to have found this Indian restaurant. The waitress was a delight.
Great food. You can request your Spice level. Drinks were amazing. The Indian Chai (hot tea)was great even the 100 degree weather. We had vegetable basmati rice, samosa, pahneer tiki masala, butter chicken, garlic Naan and Roti.
absolutely amazing!! my first time eating indian food at a different place was not a good experience, but i gave it another try and i found the right place, tandoori grill. :)) so good and insanely tasty!! if i could put 100 stars i would
Atmosphere: 5
Food: 5
Service: 5
Meharban Singh
I am oder the food no saled no spone no paper
Food: 1
Binder Dandyan
Taste less please don’t put souce in this
Atmosphere: 1
Food: 1
Service: 1
d trump
Ordered the chicken Biryani medium spice. Tasty. Price was okay. I would go back to try other dishes. The place was large and parking was limited but not too bad.
I’m only writing this review because I want this restaurant to do better and be successful. This is my second time ordering to go. The first time was great and timely. Food was great. I only get the same food in any Indian place. Butter Chicken, Basmati rice, and Garlic Naan. However, today’s experience was not great at all. I ordered the same order, the girl told me 15-20 mins. So I came in 20 mins later. Paid for my food and then she said “Sorry 2 more minutes”. So I said ok no problem. Then another 25 minutes later the food was still not ready. Granted she did apologize again and the other girl thank me for my patience. But not everyone will be as nice and cool as me. So listen up Tandori Grill, here is my suggestion if this ever happens again.
Own up to your mistake and be honest with the customer. For example: if the order was skipped or for whatever reason was lost. Let the customer know what happened, then apologize.
Either offer a full refund and apologize or you can apologize then offer to give them a discount or gift card of some sort to compensate for their time if they choose to wait. This shows that you value their business and time.
Saying “thank you for being patience” will only get you so far. You gotta prove by your actions that you really care about your customers and patrons.
I do hope that you guys practice this simple but powerful action.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Butter Chicken, Chicken Naan
Everything we ordered was delicious. Definitely recommend and we will be returning with our kids. Our son loves Indian food. Our waitress was very friendly and the food was excellent!
Atmosphere: 4
Food: 5
Service: 5
Delicious food wonderful service and atmosphere ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Biryani, Naan
I got horrible food poisoning from here I suggest nobody ever attempt to risk there health for a meal
Ordered dahi bhalle and aloo tikki chaat
Atmosphere: 2
Food: 4
Service: 4
Good quality
Atmosphere: 3
Food: 4
Service: 4
Excellent food and awesome service!!! We have had fish tikka kabob, sheekh kabob, salty lassi, gobhi paratha, onion kulcha! We grew up in North India and mild was perfect spice level for us. Would highly recommend this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Got the chicken biryani and a mango lassi. Good food and reasonable prices.
Food: 5
Service: 5
Recommended dishes: Chicken Biryani
This place has the best Indian food in Fresno!
It’s delicious. And their Hot actually has heat.
Atmosphere: 5
Food: 5
Service: 5
Excellent food. We're happy to have found this Indian restaurant. The waitress was a delight.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Great food. You can request your Spice level. Drinks were amazing. The Indian Chai (hot tea)was great even the 100 degree weather.
We had vegetable basmati rice, samosa, pahneer tiki masala, butter chicken, garlic Naan and Roti.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Roti, Butter Chicken Naan Taco, Chicken Tikki Masala, Paneer Tikka Masala
absolutely amazing!! my first time eating indian food at a different place was not a good experience, but i gave it another try and i found the right place, tandoori grill. :)) so good and insanely tasty!! if i could put 100 stars i would
Atmosphere: 5
Food: 5
Service: 5
I am oder the food no saled no spone no paper
Food: 1
Taste less please don’t put souce in this
Atmosphere: 1
Food: 1
Service: 1
Ordered the chicken Biryani medium spice. Tasty. Price was okay. I would go back to try other dishes. The place was large and parking was limited but not too bad.
Atmosphere: 3
Food: 3
Service: 3
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