The Cheesecake Factory

639 E Shaw Ave #139, Fresno
(559) 228-1400

Recent Reviews

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Jeff Mckinney

Sat down served water an bread, and that was it, sat there for a hour, never asked if we wanted, drinks, never asked if we were ready to order. Like we were not even there, got up and left, very dissatisfied. Never go back again.

Jason Sisco

A fantastic place to have family dinner we are never disappointed

Atmosphere: 5

Food: 5

Service: 5

Esmeralda Aguilera

For the price I don’t think so my food was cold when It got to me my husbands burger was cold and fries were stale and cold what even is that annndddd my plate wasn’t even a good serving size I must say :( I paid 171 to walk out not even full no way

Atmosphere: 1

Food: 2

Service: 2

chloee obannon

If i could give this restaurant a 0 star i would. Our experience was awful. first started off with a hostess at the front that was not friendly or inviting. we sat down and the restaurant was freezing cold, our server was slow and took forever to bring our drinks. One meal was brought out wrong and another had chewy inedible chicken. the server asked if we wanted it removed and we said yes, the bill came out and it still had the meal on there even though it was barley touched. waited forever for refills… that we got when we finally were finished with our food. we also didn’t get our check for like 20 mins we were just sitting waiting forever. overall, i will not be going back as the whole experience was horrible. we left very disappointed.

Atmosphere: 1

Food: 1

Service: 1

April Matthews

It is VERY loud in here. Don't come if you're wanting to have a romantic or deep conversation with your partner. We were sat at a tiny little table right next to other tiny tables that were VERY close. We were having to practically yell at our server. The food was amazing though. The stuffed mushrooms, pot stickers and crispy chicken sandwich were very yummy. I like that we didn't have to wait very long too, despite it being very busy and crowded.

Atmosphere: 3

Food: 4

Service: 3

Shirley Rougely

I came here today to pick up a to-go order for a belated birthday lunch with my fiancé, and it was wonderful; the cashier Denise was very nice and helpful with my orders, and took the time and care to pack my food and made sure we had utensils and a drink carrier too.

We shared an appetizer of the ahi poke nachos, for entrees I ordered the Jamaican black pepper chicken and shrimp with black beans, rice (the default is white rice but I subbed it for brown rice), plantains, and marinated pineapples (it reminded me of salsa), a free slice of Salted caramel cheesecake, and a tropical ginger cooler for a drink. Meanwhile, my fiancé got the spicy pineapple chicken and shrimp with brown rice, a slice of chocolate mousse cheesecake, and for a drink, she got a Paradise Punch. We also ordered a 7 inch Dulce de Leches cheesecake to take home. It took about 20-25 minutes for the order to get to me, which was fast, considering the place was packed and on the weekend too, and our total was $139.52.

Then, we headed to Woodward park and enjoyed our meal there; everything was great,I really was surprised by how good the nachos were (I was wary about eating raw fish) and the spicy siracha mayo on it was really good, though I didn't care too much for the plantains (it's an acquired taste for sure), but my fiancé like them, the cheesecake lived up to the hype, and the tropical ginger cooler was a sleeper hit too, we both enjoyed it. We're definitely going back to the factory one day, and checking out more of the menu. Totally worth it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Pineapple Chicken and Shrimp

Amy Johansson

This has to be the worst Cheesecake Factory in the U.S....I had my food delivered and when I received the order, the Alfredo sauce has spilled all over the bag. In addition, the Alfredo sauce was tasteless (the sauce tasted like water), the fries were soggy, and the mac n cheese had no cheese. This is the worst $70 I've ever spent in my life. Will never order food from them again.

Food: 1

Frank Valle

They burned my steak, and the steak looked like carne asada. I was pretty disappointed.

Atmosphere: 2

Food: 1

Service: 2

Stacie Link

Great dessert and drinks

Atmosphere: 5

Food: 5

Service: 4

Moni G

Cheesecake Factory is a hit. Our server was very attentive and made it a better experience. The food could use some improvement. We ordered the Asian salad but it did come with too much dressing which over powered the entire dish making it soggy fast, maybe ask for dressing on the side since it’s a pretty big portion. The green chicken enchiladas were very tasty, there was something wrong with the black beans though, tasted like they came out of a very old can. The cucumber lemonade was deliciously refreshing but a little less sweet wouldn’t hurt. The atmosphere inside Cheesecake Factory makes it an enjoyable experience. The quality and taste of some dishes has some room for improvement.

Parking: This restaurant is located inside the Valley Fair parking lot in East Fresno. Parking is tight and hard to find most the time. Most importantly, lock your doors.

Atmosphere: 5

Food: 4

Service: 5

Mary Norris

It is a rather unique setting with the decorative atmosphere of a casino. I found it interesting. The menu is like its decor, whimsy, and different. The bread was good and it was a great start to our lunch. I had ordered Avocado Tacos. The avocado was fried and then put on a tortilla with cabbage and a sauce. 4 of them were delicious and filling. My aunt had a good-sized hamburger with fries. There is plenty of seating and does get packed. I can see that there is probably a waiting list on the weekend and evenings. I do have to note that I normally wouldn't pay the prices they are charging. With finances being tight for most, keep in mind that there is not much if all you have are a few dollars.

Parking: It is very difficult to find parking but there is valet parking available.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Avocado

Sawyer

Always love going. Very good food with amazing atmosphere. All the cheesecakes are all very good as well.

Atmosphere: 5

Food: 5

Service: 4

CHARLIE

Delicious food 👌🏽

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecake Factory, Perfect

L Romero

Busy!!!

Atmosphere: 3

Service: 5

Charlene Martin

Great place to eat. And enjoy the atmospher

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecake Factory

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