Picked up a take out order for my sons b day dinner. He’d been talking bout how habit was all he wanted all week. The staff let us know the milk shake machine was down, said they would process a refund after offering a soda cup as alternate. No biggie, but the real problem was the two missing fries from our 2 meal upgrades and the fact there were zero utensils in the take out (maybe were supposed to get those ourselves, idk) then when you try to call the restaurant to make it right, the AI doesn’t allow you to talk to the manager. No, I don’t want to get in my car and drive back…
Atmosphere: 3
Food: 2
Service: 2
Maria Acosta
Liseth is awesome every time always has a smile on here face grate costumer service
Kayla Smith
I made this order to go in the app. I ordered and paid for 5 ranches. I got 0 ranches in my bag. I'm just disappointed especially since I paid for them.
Atmosphere: 4
Food: 4
Service: 1
Jesse Mora
I have ordered salad a few times here. Each time asking for added avocado and additional chicken. They have forgotten the avocado every time and only added chicken once…..ye I’ve been charged for all of the additions. No offer for credit for items not received or errors
Bibiana Madrigal
They’re very helpful and have amazing quick service. Definitely prefer this location over all the other ones because of the great service and the cleanliness of the store!!!
Atmosphere: 5
Food: 5
Service: 5
Liz Dorsey
We ordered our meal through doordash and enjoyed every bite! Ordering was easy and straightforward and we received exactly what we wanted. Delicious burgers!
Food: 5
Service: 5
Danielle Carranza (NiKi Zanders)
Really good flavor, I'm originally from Merced & the Habit over there is just not it. Over here in Fresno, the taste of the charburgers are way more immaculate & more presentable than Merced's. I think Fresno Habit needs to come show Merced how it's really done 🍔🤗
Atmosphere: 5
Food: 5
Service: 5
Georg Lehmann
This location (near Friant) is so much better than the one I reviewed a few days ago. Staff was friendly and efficient. Food as expected from Habit, and the place was clean.
Atmosphere: 5
Food: 4
Service: 4
Joanna Turrill
I feel like they're understaffed. They have 2 diy stations and the ordering at the front with a person. We did the diy. We had to keep getting up to ask for things like utensils and being understaffed had to wait for someone to get us what we needed.
Atmosphere: 2
Food: 4
Service: 2
Galina
New, clean space, pleasant staff and most importantly delicious food. Everything was fresh and they use good quality products.
First time I've ever ordered through their app and I don't think I would ever do it again when I went to go pick it up and I was there at least 3 minutes before it was supposed to be ready it was sitting on a shelf where nothing gets heated nothing stays warm it all goes cold and that's exactly what happened. French fries they might as well just left them in a fridge somewhere. Hamburger oh the patties were sort of warm but it was like it had been sitting there for a day and it was just really not good. I hate to say that but bottom line that's what it was. I guess maybe because it wasn't busy they cooked it extremely early and had it ready and waiting. Very disappointed in spending $20 for a double cheeseburger a small order of fries and a small drink. I probably should have gone to almost any of their competition and just gone through a drive-thru and it would have been hotter. Unfortunately I will really have to think about going back and this is the same location that I go to all the time when I go to The Habit
Food: 1
Service: 4
Audi SQ5
I went in parked my Bugatti scooter to eat inside and the worker tells me to get out and park it outside. I said ya right 1k scooter is going to be left outside. Worst customer service people walk in there with dirty shoes and who knows what else but I couldn’t have my scooter next to me. Worst customer service ever avoid at all cost !!!! She didn’t even ask if it’s for ADA purpose she assumed I was young and discriminated!!!!!
Atmosphere: 1
Food: 1
Service: 1
Antonio Jr. Araiza
Tasty.
Atmosphere: 5
Food: 5
Service: 5
Josh Delano
Great burger and fries. Poor value that scared a 20 dollar bill. After waiting in line and giving my order I was asked to tip. After I tipped, I found my own seat, and waited to go back and get my own food and then I put ketchup into little cups and bussed my own table. What was the tip for? Thanks for normalizing begging even with a job. Should I tip the self checkout too?
Atmosphere: 3
Food: 5
Service: 1
Jan Zafar
Weird experience. Instead of taking my order at the counter they told me to use the kiosk instead. What an odd interrupt.
Why not take my order verbally already if you're talking to me? Anyway...I used the kiosk and I received a text when my food was ready. They put it out on the counter but didn't call out my name or acknowledge me sitting there. So I assumed I could go grab it but then the manager or whoever was wearing the black shirt spoke to me with suspicion in their eyes as if I was stealing the food. Just a bad energy and attitude. They asked me for my phone number to confirm the order. I complied and was allowed to get my food, but not a pleasant experience overall. Why wouldn't you call out my name and wait for me there to confirm?
I've had more straight forward orders without issue in the past here. Yet another person wearing the black shirt never did smile whom I saw working here several times.
The food is consistently good but the vibe is consistently bad at this place. I don't think I'll come back.
Picked up a take out order for my sons b day dinner. He’d been talking bout how habit was all he wanted all week. The staff let us know the milk shake machine was down, said they would process a refund after offering a soda cup as alternate. No biggie, but the real problem was the two missing fries from our 2 meal upgrades and the fact there were zero utensils in the take out (maybe were supposed to get those ourselves, idk) then when you try to call the restaurant to make it right, the AI doesn’t allow you to talk to the manager. No, I don’t want to get in my car and drive back…
Atmosphere: 3
Food: 2
Service: 2
Liseth is awesome every time always has a smile on here face grate costumer service
I made this order to go in the app. I ordered and paid for 5 ranches. I got 0 ranches in my bag. I'm just disappointed especially since I paid for them.
Atmosphere: 4
Food: 4
Service: 1
I have ordered salad a few times here. Each time asking for added avocado and additional chicken. They have forgotten the avocado every time and only added chicken once…..ye I’ve been charged for all of the additions. No offer for credit for items not received or errors
They’re very helpful and have amazing quick service. Definitely prefer this location over all the other ones because of the great service and the cleanliness of the store!!!
Atmosphere: 5
Food: 5
Service: 5
We ordered our meal through doordash and enjoyed every bite! Ordering was easy and straightforward and we received exactly what we wanted.
Delicious burgers!
Food: 5
Service: 5
Really good flavor, I'm originally from Merced & the Habit over there is just not it. Over here in Fresno, the taste of the charburgers are way more immaculate & more presentable than Merced's. I think Fresno Habit needs to come show Merced how it's really done 🍔🤗
Atmosphere: 5
Food: 5
Service: 5
This location (near Friant) is so much better than the one I reviewed a few days ago. Staff was friendly and efficient. Food as expected from Habit, and the place was clean.
Atmosphere: 5
Food: 4
Service: 4
I feel like they're understaffed. They have 2 diy stations and the ordering at the front with a person. We did the diy. We had to keep getting up to ask for things like utensils and being understaffed had to wait for someone to get us what we needed.
Atmosphere: 2
Food: 4
Service: 2
New, clean space, pleasant staff and most importantly delicious food. Everything was fresh and they use good quality products.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time I've ever ordered through their app and I don't think I would ever do it again when I went to go pick it up and I was there at least 3 minutes before it was supposed to be ready it was sitting on a shelf where nothing gets heated nothing stays warm it all goes cold and that's exactly what happened. French fries they might as well just left them in a fridge somewhere. Hamburger oh the patties were sort of warm but it was like it had been sitting there for a day and it was just really not good. I hate to say that but bottom line that's what it was. I guess maybe because it wasn't busy they cooked it extremely early and had it ready and waiting. Very disappointed in spending $20 for a double cheeseburger a small order of fries and a small drink. I probably should have gone to almost any of their competition and just gone through a drive-thru and it would have been hotter. Unfortunately I will really have to think about going back and this is the same location that I go to all the time when I go to The Habit
Food: 1
Service: 4
I went in parked my Bugatti scooter to eat inside and the worker tells me to get out and park it outside. I said ya right 1k scooter is going to be left outside. Worst customer service people walk in there with dirty shoes and who knows what else but I couldn’t have my scooter next to me. Worst customer service ever avoid at all cost !!!! She didn’t even ask if it’s for ADA purpose she assumed I was young and discriminated!!!!!
Atmosphere: 1
Food: 1
Service: 1
Tasty.
Atmosphere: 5
Food: 5
Service: 5
Great burger and fries. Poor value that scared a 20 dollar bill. After waiting in line and giving my order I was asked to tip. After I tipped, I found my own seat, and waited to go back and get my own food and then I put ketchup into little cups and bussed my own table. What was the tip for? Thanks for normalizing begging even with a job. Should I tip the self checkout too?
Atmosphere: 3
Food: 5
Service: 1
Weird experience. Instead of taking my order at the counter they told me to use the kiosk instead. What an odd interrupt.
Why not take my order verbally already if you're talking to me?
Anyway...I used the kiosk and I received a text when my food was ready. They put it out on the counter but didn't call out my name or acknowledge me sitting there. So I assumed I could go grab it but then the manager or whoever was wearing the black shirt spoke to me with suspicion in their eyes as if I was stealing the food. Just a bad energy and attitude. They asked me for my phone number to confirm the order. I complied and was allowed to get my food, but not a pleasant experience overall. Why wouldn't you call out my name and wait for me there to confirm?
I've had more straight forward orders without issue in the past here. Yet another person wearing the black shirt never did smile whom I saw working here several times.
The food is consistently good but the vibe is consistently bad at this place. I don't think I'll come back.
Atmosphere: 2
Food: 5
Service: 2
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