My wife and I pulled through the drive-thru to order our food. We ordered 2 apple-pecan salads with no cheese, pulled up and got our food (with no receipt), then drove home. we live about 25 minutes from this location with traffic. We got home and realized our salads were drowning in the cheese. My wife called and left a message about the issue and no one had the courtesy to return the call. Never, ever again.
Atmosphere: 1
Food: 1
Service: 2
billy joe
they get paid more than 15 an hour which is the same amount as the meal being purchased. if you cant pay attention to your job in a slow hour, slow managers need to get a job better for their pace. we need some pre k teachers, more than incompetent order takers. go back to step one.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Benson
They were very nice and fast but got the order wrong
Atmosphere: 3
Food: 3
Service: 5
victoria baffo
The manager who was the one who took my order could not be more unfriendly. It was overpriced and not to good I don't think I will return to that location.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Baconator
veronica montes
Worker sucks couldn’t even take other peoples orders in drive thru without cancelling mine, then they don’t give me the right food and she cuts me off when I have to go back through the drive thru because they have all their lobby doors locked and their phone doesn’t even ring. This is the worst Wendy’s actually fast food place in fresno
Atmosphere: 1
Food: 2
Service: 1
Yvonne Lopez
I ordered a pull apart Cinnabon and it was stale and hard as a rock first time trying it but never again
Jaskaran Singh
If I thought the door was closed, I went through the drive-thru, but I didn't do anything wrong. I should have placed the order because the do-test would have received the order, or else they would have told me the time that it closes at this time. I should not go through the drive-thru next time. Very bad store bad attitude did not order me
Teri Fortunato
Slow service, need more counter help.
Casimiro Gomez
Food was great as always but employees talking too much,orders took so long to receive. Hopefully they do better when I go back.
Atmosphere: 2
Food: 4
Service: 2
Stacy A
Really disappointed in the service and food at this location. Takes a very long time to get the food and the food is cold by the time it arrives, the lettuce and tomatoes are mush and disgusting. I've gone the last 3 times hoping it would be better each time, but it's been the same crap. We will not be going to Wendy's anymore. You really need to improve the service and quit catering to the mobile app and doordash users Those who dine in or come through the drive thru, are basically forgotten. Really sad, used to love this place!
Just went in for a yummy frosty, so good and refreshing. Of course I had to order some fries ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Dave Fia
Got a gift card from island water park for a maybe3 ounce icecream...waited 25 minutes...ah! Now I remember why the last time I went to Wendy's was 15 years ago!
Atmosphere: 1
Food: 1
Service: 1
Becky Cayou
Hamburger had no flavor was disappointed good service and she smiled nothing wrong with service just the food wasn't good
Carlos R. Ortiz (JR.)
There was no line for drive-thru, crabby patty meal was pretty good.
My wife and I pulled through the drive-thru to order our food. We ordered 2 apple-pecan salads with no cheese, pulled up and got our food (with no receipt), then drove home. we live about 25 minutes from this location with traffic. We got home and realized our salads were drowning in the cheese. My wife called and left a message about the issue and no one had the courtesy to return the call. Never, ever again.
Atmosphere: 1
Food: 1
Service: 2
they get paid more than 15 an hour which is the same amount as the meal being purchased. if you cant pay attention to your job in a slow hour, slow managers need to get a job better for their pace. we need some pre k teachers, more than incompetent order takers. go back to step one.
Atmosphere: 1
Food: 1
Service: 1
They were very nice and fast but got the order wrong
Atmosphere: 3
Food: 3
Service: 5
The manager who was the one who took my order could not be more unfriendly. It was overpriced and not to good I don't think I will return to that location.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Baconator
Worker sucks couldn’t even take other peoples orders in drive thru without cancelling mine, then they don’t give me the right food and she cuts me off when I have to go back through the drive thru because they have all their lobby doors locked and their phone doesn’t even ring. This is the worst Wendy’s actually fast food place in fresno
Atmosphere: 1
Food: 2
Service: 1
I ordered a pull apart Cinnabon and it was stale and hard as a rock first time trying it but never again
If I thought the door was closed, I went through the drive-thru, but I didn't do anything wrong. I should have placed the order because the do-test would have received the order, or else they would have told me the time that it closes at this time. I should not go through the drive-thru next time. Very bad store bad attitude did not order me
Slow service, need more counter help.
Food was great as always but employees talking too much,orders took so long to receive. Hopefully they do better when I go back.
Atmosphere: 2
Food: 4
Service: 2
Really disappointed in the service and food at this location. Takes a very long time to get the food and the food is cold by the time it arrives, the lettuce and tomatoes are mush and disgusting. I've gone the last 3 times hoping it would be better each time, but it's been the same crap. We will not be going to Wendy's anymore. You really need to improve the service and quit catering to the mobile app and doordash users Those who dine in or come through the drive thru, are basically forgotten. Really sad, used to love this place!
Restaurantji Recommends
We are outoftowners, best Frosty we've ever had
Atmosphere: 5
Food: 4
Service: 5
Just went in for a yummy frosty, so good and refreshing. Of course I had to order some fries ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Got a gift card from island water park for a maybe3 ounce icecream...waited 25 minutes...ah! Now I remember why the last time I went to Wendy's was 15 years ago!
Atmosphere: 1
Food: 1
Service: 1
Hamburger had no flavor was disappointed good service and she smiled nothing wrong with service just the food wasn't good
There was no line for drive-thru, crabby patty meal was pretty good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Vanilla Frosty, Hamburger
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