Wetzel's Pretzels
645 E Shaw Ave #K12, Fresno
(559) 221-8400
Recent Reviews
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This place just recently opened, and I've only consumed one pretzel - the classic butter and salt - which was delicious. I've given it 4 stars for now, but I will try some of their other offerings and revise in the future, if necessary.
Atmosphere: 5
Food: 5
Service: 5
I come here every Saturday & Really love the pretzel & service from this beautiful female . But food great but it be more great if I can get her IG@ tho ?. Love the way she always smiles at me when I come get the food from her?↕️
Horrible service. We ordered three items and paid full price to only find out they had to give us partial of our meal due to lacking ingredients
Atmosphere: 1
Food: 1
Service: 1
Good to kill the craving.
Atmosphere: 5
Food: 4
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Strait up, CHORRO!!! Say Indian dude handle the money and then go straight for the food.Hell no!
Atmosphere: 1
Food: 1
Service: 1
I came back after a year later and the manager is rude as usual. Not surprising she still works there too. This is literally the 2nd time I had to deal with her attitude and it's so bad, I've seen her attitude get other customers mad. The worst part is that the owner will not do anything about it besides "I'm sorry. Please contact our customer support." All they do is send a free pretzel coupon like this will get rid of the problem. The owner needs to get rid of the manager. It's like she enjoys getting customers mad. She's playing a dangerous game. She has curly hair and is about 5"5-5"7. She refused to give me her name.UPDATE:In response to your reply, I will no longer be buying any sort of snacks here as the problem still exist even after a year. You did not bother to read my comment as I have already predicted on what you were going to say as I've already contacted you last year about the same issue: "I'm sorry. Please reach out to customer support and we'll give you a coupon to get a free pretzel." What a joke.
Atmosphere: 1
Food: 1
Service: 1
Employee said the Pretzels were just baked. They were tougher than tough. Just nasty.
Atmosphere: 3
Food: 1
Service: 3
I like their food, but their prices have sky-rockted!
I bought a pretzel today and it was raw
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Got myself some pizza bites at the one by forever 21 and they sure were burned !
I never asked for extra crispy ?
Service was incredibly rude and short with us. We asked for no salt; he salted everything. Pretzels were overcooked. Not asking for the moon here, just a basic mall pretzel. It’s a little sad how badly you could mess that up.
They won't make anything to order, only sell what's already made which are pepperoni pretzels. They have some on the menu without meat but won't make them.
Got myself some pizza bites at the one by forever 21 and they sure were burned !I never asked for extra crispy ?
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