i ordered for delivery, had a a dipping cup and coke on the order with my two pizzas. my delivery driver brought us the pizzas but forgot the rest of the order.However, he immediately noticed, informed me, and left to retrieve the rest of the order. I was really thankful because he could have just done nothing, or even worse, not even realize. I tried to tip him extra but he refused, citing it was his mistake, he couldn’t take it. I understood.shoutout to simon for being my pizza guy. i respect his diligence and if i ever have an order that’s messed up i’ll forgive it if it’s simon delivering my order. thanks simon!
Atmosphere: 5
Food: 5
Service: 5
Christopher Manning
You can only order food for pick-up or delivery from this location. I have always ordered for pick-up. The food is always ready when I arrive and still hot by the time I get home. Our orders have always been correct, every time. Probably 40 orders over the last 3 years and always correct. When I don’t pay online for pick-up, at the worst I’ve had to wait for one customer ordering to pay at location, and order was ready to go! I like and appreciate this locations services and highly recommend.Parking: Parking is free on commonwealth & if there isn’t a spot right out front, you can park in the back for free also
I don't usually do reviews unless it's necessary. This is pertaining to the occasion that occurred on Thursday night, the 9th of November around 7pm. I want to pickup my order which came out in timely fashion since that day there was an ongoing sale for pizzas and it was really busy. But apparently your store dealt with a customer who was not satisfied with not only their order but apparently the phone call in which they placed their order. Due to the high volume you would think someone would understand but this customer did not. I remember the blonde employee being very respectful and servicial during this moment as I myself am a manager, I was able to notice how she applied great customer service to the situation. Respectful words, thoughtful solutions and hoping that the customer would find their newly remade order was to their satisfaction. The customer did not care for it and was reluctant on letting the employee and staff know that what they sounded like on the phone was wrong. It's a busy day, there's several orders and there's a promotion going on, employees are not expected to be perfect especially when it comes to ongoing pressure. That set expectation is wrong and it is something that, unfortunately, corporate does not see. Therefore, if this is seen by anyone higher up or specifically the store please let it be known that the situation was handheld with total professionalism and the staff deserves to be defended.Anyway, thanks for the pizza guys. It was really delicious!
Todd M.
Anthony and his crew always do a great job for us. The service and pizza are both very good. Food is ready really fast and orders are always right.
Brian H
Kristina such an awesome pizza person
Patty Casablancas
I called in cos I was given a regular hand tossed pizza instead of the Brooklyn style pizza,Kristen was super rude and kept talking over me the whole time...couldn't even listen or even offer me a credit cause apparently I took too long to call it in..I understand that, but I shouldn't be paying 26.99 for a reg style pizza lol vs a 16 dollar pizza based on their mistake. This is the second time it happens and based on Kristens attitude I won't be ordering from you again!.
Jeannie B
Pleasantly surprised by the deliciousness of the pizzas, pastas, tots, and sandwiches. Has been a long time since I ate from Dominos and we have now ordered delivery 4 times! Only reason for just 4 stars is that one delivery person left the food outside and left. No knock, no doorbell, nothing! Glad we noticed vehicle leaving or we might not have checked the porch. All in all, we are absolutely enjoying having Dominos!
Kara
bbq sauce on your pizza with bacon and cheddar cheese equals Amazing!
Dave
Come here alot mostly always get burnt pizza just because I'm a regular doesn't mean you make my pizza carelessly
Rude on the phone and not the best service. The lady wouldn't even take my order on the phone and told me to call back or place order in the app.
Harold De La Llave
One of the nicest Domino's I've ever been to.
Bronz Krebs
Great employees and a little hidden gem, tucked away amongst the buildings of downtown Fullerton.
Link
The workers were super patient, and we got an opportunity to witness a manager training another worker. The manager was super nice and helped her understand the process! Its nice to see patient managers !
Jojo “Joe” Mahama
Asked for well done, and the burned it the manager Kristen was very unresponsive and disrespectful said it would be 15 to 20 minutes. It was 45. Ordered in the store.
i ordered for delivery, had a a dipping cup and coke on the order with my two pizzas. my delivery driver brought us the pizzas but forgot the rest of the order.However, he immediately noticed, informed me, and left to retrieve the rest of the order. I was really thankful because he could have just done nothing, or even worse, not even realize. I tried to tip him extra but he refused, citing it was his mistake, he couldn’t take it. I understood.shoutout to simon for being my pizza guy. i respect his diligence and if i ever have an order that’s messed up i’ll forgive it if it’s simon delivering my order. thanks simon!
Atmosphere: 5
Food: 5
Service: 5
You can only order food for pick-up or delivery from this location. I have always ordered for pick-up. The food is always ready when I arrive and still hot by the time I get home. Our orders have always been correct, every time. Probably 40 orders over the last 3 years and always correct. When I don’t pay online for pick-up, at the worst I’ve had to wait for one customer ordering to pay at location, and order was ready to go! I like and appreciate this locations services and highly recommend.Parking: Parking is free on commonwealth & if there isn’t a spot right out front, you can park in the back for free also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thin Crust Pizza Fullerton, Garlic Bread Twists, Chicken & Bacon Pan Crust w Honey BBQ Sauce, Chicken Bacon Ranch, Pepperoni Pizza, Lava Cake, Alfredo Pizza
There is no parkingnear
Atmosphere: 4
Food: 5
Service: 4
I don't usually do reviews unless it's necessary. This is pertaining to the occasion that occurred on Thursday night, the 9th of November around 7pm. I want to pickup my order which came out in timely fashion since that day there was an ongoing sale for pizzas and it was really busy. But apparently your store dealt with a customer who was not satisfied with not only their order but apparently the phone call in which they placed their order. Due to the high volume you would think someone would understand but this customer did not. I remember the blonde employee being very respectful and servicial during this moment as I myself am a manager, I was able to notice how she applied great customer service to the situation. Respectful words, thoughtful solutions and hoping that the customer would find their newly remade order was to their satisfaction. The customer did not care for it and was reluctant on letting the employee and staff know that what they sounded like on the phone was wrong. It's a busy day, there's several orders and there's a promotion going on, employees are not expected to be perfect especially when it comes to ongoing pressure. That set expectation is wrong and it is something that, unfortunately, corporate does not see. Therefore, if this is seen by anyone higher up or specifically the store please let it be known that the situation was handheld with total professionalism and the staff deserves to be defended.Anyway, thanks for the pizza guys. It was really delicious!
Anthony and his crew always do a great job for us. The service and pizza are both very good. Food is ready really fast and orders are always right.
Kristina such an awesome pizza person
I called in cos I was given a regular hand tossed pizza instead of the Brooklyn style pizza,Kristen was super rude and kept talking over me the whole time...couldn't even listen or even offer me a credit cause apparently I took too long to call it in..I understand that, but I shouldn't be paying 26.99 for a reg style pizza lol vs a 16 dollar pizza based on their mistake. This is the second time it happens and based on Kristens attitude I won't be ordering from you again!.
Pleasantly surprised by the deliciousness of the pizzas, pastas, tots, and sandwiches. Has been a long time since I ate from Dominos and we have now ordered delivery 4 times! Only reason for just 4 stars is that one delivery person left the food outside and left. No knock, no doorbell, nothing! Glad we noticed vehicle leaving or we might not have checked the porch. All in all, we are absolutely enjoying having Dominos!
bbq sauce on your pizza with bacon and cheddar cheese equals Amazing!
Come here alot mostly always get burnt pizza just because I'm a regular doesn't mean you make my pizza carelessly
Restaurantji Recommends
Rude on the phone and not the best service. The lady wouldn't even take my order on the phone and told me to call back or place order in the app.
One of the nicest Domino's I've ever been to.
Great employees and a little hidden gem, tucked away amongst the buildings of downtown Fullerton.
The workers were super patient, and we got an opportunity to witness a manager training another worker. The manager was super nice and helped her understand the process! Its nice to see patient managers !
Asked for well done, and the burned it the manager Kristen was very unresponsive and disrespectful said it would be 15 to 20 minutes. It was 45. Ordered in the store.