McDonald's

Name: McDonald's
Address: 1341 S Brookhurst Rd, Fullerton, California, 92833, US
Telephone: (714) 870-0171
Price range: $
Rating: 3.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
1341 S Brookhurst Rd, Fullerton
(714) 870-0171

Menu Order Online

About McDonald's

McDonald's is a well-known fast-food chain that offers a diverse menu and a varied dining experience. While the restaurant generally receives positive reviews, it has faced some operational challenges that have affected the customer experience.

One standout aspect of McDonald's is the exceptional customer service provided by its employees. Customers have praised the friendly and welcoming demeanor of staff members who are eager to assist. However, there have been concerns about the new setup for customer service, where employees are often in the back and only come out briefly to deliver food, making it hard for customers to communicate with them. This has made it difficult to get missing food, condiments, or refills.

The location has also faced challenges with transient individuals loitering outside, raising safety concerns. Additionally, the drive-through line has been reported to frequently block vehicle access to the parking lot. On a positive note, the restaurant is maintained well and has been noted for its cleanliness, with no trash lying around.

Despite these operational issues, customers have had enjoyable experiences, including a memorable Big Mac meal that was fresh and hot. McDonald's continues to be a popular dining destination, offering a diverse menu, friendly service, and maintaining high standards of cleanliness. Addressing the operational challenges while keeping up the quality of service will be essential for ensuring positive experiences for all customers.