Papa Johns Pizza

2327 E Chapman Ave, Fullerton
(714) 526-9100

Recent Reviews

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Jackie Albarran

Order came out to 54 and some change went to pay and the worker said they can’t take bills over $20?

Atmosphere: 1

Food: 1

Service: 1

o t

It was sort of difficult to get my carry out order. Supposedly they couldn't find my order on their system. I even showed them the order on my phone with my name and phone number. I literally saw my order on the shelf then they finally checked the shelf with my name on it! Frustrating. Once I got home they gave me a bad batch of ranch and the seal was open!

Atmosphere: 1

Food: 3

Service: 1

Lakeshow .!

You have to pay in advance 20 minutes before they close , long hair guy might give you a call to cancel your order if you don't pay by Credit card.

MARIA CINDY ROSE “Bembsie”

very nice staff

Atmosphere: 5

Food: 5

Service: 5

Leila nye

Michael Alvarez is a great worker 🤩
He made my pizza and it was the best thing ever! It was fresh and delicious 😋. I would rate this a solid 10/10! Best worker ever!

Esther Chen

Came with pickle and dipping sauce. Ordered online and food was ready in 10 mins. I feel bad didn’t tip them.

Atmosphere: 3

Food: 5

Service: 4

T

If the manager with the glasses is working, expect things to be late and her Airpods in while she listens to music and ignores the lobby. When you report to Papa John's the owner of this franchise tries to brush it off with a free pizza code instead of fixing the issue or your time he wasted.

Since this location can't get its act together, call your bank and charge back when your order wasn't exactly as you ordered. It's the terms they accept for accepting card payments and you will get your money back from your bank instantly without having to go through the owner's charade of ignoring the problem.

Atmosphere: 1

Food: 1

Service: 1

James Bolden

I couldn’t tell if I was eating papa John’s or little Caesar’s Pizza. For the sake of good pizza please stop putting the toppings under the cheese. The pizza toppings become undercooked and the pizza doesn’t cook right. I asked for the pizza be well done for this specific reason but it’s always ignored and I get home and have to throw my food in the oven. Asking for well done and I still get a raw doughy pizza. This is literally making me sick.

Atmosphere: 1

Food: 1

Service: 1

Evelyn

Placed order they said 30 min. Went there to pick up my order... it wasn't ready. They said another 20 min. I took like 30 to go back. They said like 10 more min. Finally I received a text saying my order was ready... still had to wait 7 more min. My pizza was missing the meat...
Seriously!

Atmosphere: 3

Food: 1

Service: 1

Scott Rodriguez

Horrible service gave my pizza to another customer and rudely asked if I wanted my money back or what! Won't ever go to this store again. Just asked customer service if they can do something. Ordering from a different store they said they can't do anything. Pretty much they don't care. Just lost a customer.

Atmosphere: 1

Food: 2

Service: 1

Iam Calm

I ordered pizza dipping sauce with our bread sticks. We didn't receive the sealed containers, we received plastic containers they fill in-store. The sauce, from what I can tell, was rancid. It smelled like vinegar, or fermentation, and burned my tongue. I spit it out. My girlfriend, however, consumed it.

I called the manager at this store and she claimed to have tried 2 others and that they didnt smell or taste bad. Then, she basically told me nothing can be done about it, and seemed to indicate it could only have been mine, as the others "are fine" and she has no idea what could have possibly happened.

My girlfriend thought beer, or some sort of alcohol, had been mixed in it. I was going to call the police at that point, the only reason I didn't is that I googled what bad tomato sauce smells and tastes like. Sure enough, vinegar/fermented smell. So this was rancid food that had been sitting in this store for god knows how long.

Allowing the store to fill dipping containers, rather than selling sealed containers from papa johns, is insane. From my conversation with the manager, either my sauce is rancid, meaning several others in the store are as well, or someone directly tampered with mine.

I've had opened jars of tomato sauce refrigerated in my home for months and never had this happen, to give you some idea of how old this had to have been. My guess is they kept filling new ones and putting them on top of old ones. There's no dates on these containers, so they have no clue how old they are, or when they might expire.

I'm keeping the sauce they gave me refrigerated for the next 24 hours. If my girlfriend ends up having some sort of gastric distress, they're going to have some serious problems legal problems. I will NEVER be ordering from this location again. I'm probably done as a papa johns customer in general.

I was offering a refund of the 90 cents i spent on the extra dipping sauce. This person sold rancid food to the public then shrugged it off oike "what do you want me to do about it?"...I don't even have words for this.

I'll be contacting the health department about this location.

Atmosphere: 1

Food: 1

Service: 1

Parth Amin

I would t order at this location.

I ordered one pizza online and had to wait an hour at the location to get my pizza. No compensation or anything.

Atmosphere: 1

Food: 1

Service: 1

Michael Nese

Ordered for delivery it told me 415 I called and was told it was still 2 hours and I Ordered it at 2pm for the super bowl

Atmosphere: 1

Service: 1

Bill “DJ Lovelace” Lovelace

Consistently good pizza. At all Papa John's for chain I think they're the best out of all the major chains

Atmosphere: 5

Food: 5

Service: 5

Serina Hopkins

I am saddened to say that tonight the bone in wings tonight were inedible, a little tough and old tasting and that the crust topping of garlic parmigiana was excessively salty. Pizza itself was very good as was the cinnamon dessert.

Food: 2

Service: 4

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