I usually don't post about things like this but the service here was not very good when I got up to the drive-thru I paid right away and then sat there and watched the Baristas make about 3 or 4 drinks before he made my drink and gave it to me period it was a cold brew venti iced with non-dairy vanilla sweet cream and he said he had to remake it. Then when he gave it to me I tried it and it was disgusting I asked him if he put the sugar-free vanilla in it that I asked he said yes I put two pumps two pumps and an iced venti drink! I said I take two more but then you have to put it on top of the sweet cream so I'm not really getting it you should have just remade it again but it was just not good service at all
Food: 3
Service: 1
Larissa Lacy
Went into Starbucks at 2pm today, got my drink and pumpkin loaf (the loaf was a bit more dry than usual), and stayed there for a few hours while my car was being serviced. I asked for the bathroom code around 4pm and was asked if I made a purchase. "Yes". "You did?" I was questioned again by the tall bald worker. That was a bit frustrating because it felt like being accused of lying. A bit later I asked for a cup of water and yet again by a different worker I was asked if I made a purchase. At that point, it was ridiculous. I need to buy something to get a cup of water? Left a bad taste in my mouth.
Atmosphere: 5
Food: 4
Service: 2
Eddie Martinez
Really bad they claim u have to buy something before u can piss.
Atmosphere: 4
Food: 4
Service: 1
h c
Bad treatment. Forcing you to order drinks.
Atmosphere: 1
Food: 3
Service: 1
Kaylee Cole
I'm leaving a review for this one and just did for another local Starbucks location. They are no longer what they used to be. The workers have been rude to me previous times, now they don't let us be in and innocently charge our phones or use the restroom or get iced water without having to buy something and pay for the ice water cup. They harass us about either needing to make a purchase or we can't be here and they don't leave us be when we're not even doing anything. Last time at this one, they would not stop harassing us, we were trying to figure out $10 from a family member and they wouldn't stay off us. And a blonde hair female worker was discriminating us because of my assistance dog who was in her carrier and not even doing anything. I already made a complaint about it for this one to Starbucks customer service. They have really gone downhill and they're no longer the friendly, warm, welcoming environment. I will try to avoid Starbucks as much as possible after this and I don't even want their products anymore. So be prepared to be treated like crap by the workers if you want to innocently charge your phone, use the restroom or get water otherwise problems and stress with them. They will no longer see my money or me having their products
Service: 1
Christine Dunlap
I ask for a hot chocolate they give me a drink 8 didn't even order the guy was making a big mess dropping everything not checking any order not cleaning up spell he act like he don't work there
Atmosphere: 1
Food: 1
Service: 1
Peter An
A server was very rude.
Atmosphere: 2
Food: 1
Service: 1
Brenda
Placed mobile order for pick up inside the store while being inside was told I needed to pick up my order in the drive thru because my order wasn't ready and they were about to close the inside. If we're inside before you close why kick us out because our drink isn't ready
Service: 1
Nicole Mercer
I tried to order the pumpkin cold foam and they told me “company policy doesn’t allow us to put anything on the side, it has to go in the drink”. That’s insane. You pay $1.50 for that crap… you can put it wherever I want. You want me to pay $9 for a drink and not let me put part of it on the side? I don’t think so. I called corporate and they said that must be the policy for this store. So don’t go here. But I won’t be going to Starbucks at all anymore. I’m done with their policies. Everybody already knows they’re overpriced… so it makes it worse when they’re overcharging you for something and then refuses to give you what you pay for. Unacceptable. By the way, I had gotten it on the side at that location the day before.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Padilla
The service was good but they got my order wrong ! I asked for easy ice and they gave me a who
Staff is always so sweet no matter who comes to the window. Love this spot!
Atmosphere: 5
Food: 5
Service: 5
Jose Renteria
Great ? service friendly employees always clean
Atmosphere: 5
Food: 5
Service: 5
Stephanie Garcia
The service was good but they got my order wrong ! I asked for easy ice and they gave me a who
Atmosphere: 1
Food: 1
Service: 1
Xavi Lopez (El Toro)
Takes forever to get a simple Frappuccino
Stephanie Leigh Anne Taylor
This location is a lot bigger than the one in Garden Grove that I went to previously. Lots of seats, plug ins and yes, the restrooms as of right now are accessible. The employees are wonderful and respectful as well as promptly preparing orders.
Vegetarian options: Highly recommend the egg, pesto and mozzarella sandwich if your diet allows the consumption of eggs and cheese.
I usually don't post about things like this but the service here was not very good when I got up to the drive-thru I paid right away and then sat there and watched the Baristas make about 3 or 4 drinks before he made my drink and gave it to me period it was a cold brew venti iced with non-dairy vanilla sweet cream and he said he had to remake it. Then when he gave it to me I tried it and it was disgusting I asked him if he put the sugar-free vanilla in it that I asked he said yes I put two pumps two pumps and an iced venti drink! I said I take two more but then you have to put it on top of the sweet cream so I'm not really getting it you should have just remade it again but it was just not good service at all
Food: 3
Service: 1
Went into Starbucks at 2pm today, got my drink and pumpkin loaf (the loaf was a bit more dry than usual), and stayed there for a few hours while my car was being serviced. I asked for the bathroom code around 4pm and was asked if I made a purchase. "Yes". "You did?" I was questioned again by the tall bald worker. That was a bit frustrating because it felt like being accused of lying. A bit later I asked for a cup of water and yet again by a different worker I was asked if I made a purchase. At that point, it was ridiculous. I need to buy something to get a cup of water? Left a bad taste in my mouth.
Atmosphere: 5
Food: 4
Service: 2
Really bad they claim u have to buy something before u can piss.
Atmosphere: 4
Food: 4
Service: 1
Bad treatment. Forcing you to order drinks.
Atmosphere: 1
Food: 3
Service: 1
I'm leaving a review for this one and just did for another local Starbucks location. They are no longer what they used to be. The workers have been rude to me previous times, now they don't let us be in and innocently charge our phones or use the restroom or get iced water without having to buy something and pay for the ice water cup. They harass us about either needing to make a purchase or we can't be here and they don't leave us be when we're not even doing anything. Last time at this one, they would not stop harassing us, we were trying to figure out $10 from a family member and they wouldn't stay off us. And a blonde hair female worker was discriminating us because of my assistance dog who was in her carrier and not even doing anything. I already made a complaint about it for this one to Starbucks customer service. They have really gone downhill and they're no longer the friendly, warm, welcoming environment. I will try to avoid Starbucks as much as possible after this and I don't even want their products anymore. So be prepared to be treated like crap by the workers if you want to innocently charge your phone, use the restroom or get water otherwise problems and stress with them. They will no longer see my money or me having their products
Service: 1
I ask for a hot chocolate they give me a drink 8 didn't even order the guy was making a big mess dropping everything not checking any order not cleaning up spell he act like he don't work there
Atmosphere: 1
Food: 1
Service: 1
A server was very rude.
Atmosphere: 2
Food: 1
Service: 1
Placed mobile order for pick up inside the store while being inside was told I needed to pick up my order in the drive thru because my order wasn't ready and they were about to close the inside. If we're inside before you close why kick us out because our drink isn't ready
Service: 1
I tried to order the pumpkin cold foam and they told me “company policy doesn’t allow us to put anything on the side, it has to go in the drink”. That’s insane. You pay $1.50 for that crap… you can put it wherever I want. You want me to pay $9 for a drink and not let me put part of it on the side? I don’t think so. I called corporate and they said that must be the policy for this store. So don’t go here. But I won’t be going to Starbucks at all anymore. I’m done with their policies. Everybody already knows they’re overpriced… so it makes it worse when they’re overcharging you for something and then refuses to give you what you pay for. Unacceptable. By the way, I had gotten it on the side at that location the day before.
Atmosphere: 1
Food: 1
Service: 1
The service was good but they got my order wrong ! I asked for easy ice and they gave me a who
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff is always so sweet no matter who comes to the window. Love this spot!
Atmosphere: 5
Food: 5
Service: 5
Great ? service friendly employees always clean
Atmosphere: 5
Food: 5
Service: 5
The service was good but they got my order wrong ! I asked for easy ice and they gave me a who
Atmosphere: 1
Food: 1
Service: 1
Takes forever to get a simple Frappuccino
This location is a lot bigger than the one in Garden Grove that I went to previously. Lots of seats, plug ins and yes, the restrooms as of right now are accessible. The employees are wonderful and respectful as well as promptly preparing orders.
Vegetarian options: Highly recommend the egg, pesto and mozzarella sandwich if your diet allows the consumption of eggs and cheese.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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