Such a great place to hang out ralex.Listen to some excellent tools and chill
Atmosphere: 5
Food: 5
Service: 5
Javid
The guy at drive through was not friendly and seemed bothered by us for not reloading our app in time for him to scan. When we got to the window I said sorry trying reload and then he just dropped his scanner and went away came back scanned it didn’t say anything gave us our drinks without saying anything and turned around. Not sure what’s going on at this location but service is not great as it used to be.
Atmosphere: 1
Service: 1
Dan12
I 've been using Starbucks all over the southland for the last 20 years. Never once was I refused the restroom unless I buy something first. I used the restaurant for coffee just two hours prior. I will never come to this location again.
By the way, the mexican place right next door has great food. And they don't require you buy something to use the restroom but I did anyway.
Change your policy for regular customers or lose them.
Atmosphere: 3
Food: 2
Service: 1
kira kira
There’s a big man with longer hair who works here. This was possibly the worst customer service I’ve ever seen in any Starbucks. This worker was at the drive-thru dangling the tip page outside the window then he snatched the money machine away so quickly that it didn’t even scan my card. Simply acting so lazy and rude. I ordered a sandwich and he handed me the wrong order. I had to come all the way back to get my correct order. When I got to the drive-thru, he snatched the wrong sandwich back from me and did not apologize for his mistake. This guy does not belong in the front with the customers, maybe in the back taking out the trash.
Atmosphere: 1
Food: 1
Service: 1
IROA Inc.
So I frequent Starbucks quite a bit. I will say that this is the third time I’ve had a problem at the Starbucks so I won’t be returning.
On a different occasion about a month ago, I go into Starbucks to get my Venti iced caramel macchiato and I need to use the restroom so the employees proceeded to tell me that I cannot use the restroom unless I purchase something so I didn’t think anything of it. This area that I’m in there’s no homeless or any type of vagrants. It’s a pretty nice area so I told the staff that I was going to purchase something, but I need to use the restroom so they gave me the restroom code.
Fast-forward to today, which is April 2, 2025. I go into Starbucks and I’m gonna buy a breakfast sandwich but I need to take my vitamins and my blood thinners and I ask for a Venti ice water. Now mind you I’ve never had a problem in any other Starbucks And as a former Truck Driver I’ve been to Starbucks all across the country. I mean, I can get the same drink at a lesser coffee shop or I could get an iced coffee at McDonald’s for $.99 but I go to Starbucks because I’m a loyal customer.
Horatio proceeds to tell me that he cannot give me any water without an additional purchase. What he doesn’t know was I was about to also get a sandwich, but I need to take my pills before I do anything, but the way that he came across was so nonchalantly disrespectful that I immediately pulled out my phone and did this review. I don’t know what’s going on with Starbucks bottom line that they would have a problem with giving out a water because the store is the only store in the location and I’m sure the numbers are pretty terrific. I feel slighted….. I feel disrespected….. I feel like he looked down on me like I was some type of serf and he was aristocracy.
Usually, I don’t write up reviews and I just go about my day but it’s very sad that I have to write up a review because customer service was that disrespectful.
HORATIO …… thank you for not giving me a water. I will now on just go next-door to McDonald’s and get an iced coffee for $.99. If I was a coffee business owner something as small as a water is nothing compared to repeat foot traffic. But just like target and Tesla and other companies you’re going to have to learn to treat your customers with the respect that they deserve or else you’re going to lose value customers, which is losing value foot traffic which is affecting your bottom line.
Thank you HORATIO. You may not lose immediate business but when you start treating customers bad and they start reading reviews, you’re going to have a history of poor customer service.
Just remember Tesla and target we’re doing amazing until they lost their customer base and now loyal target shoppers are frequent Walmart and people who purchase Teslas are opting to spend money with the competition or just buy gas vehicles
All fires start with a spark, and then a flame before a full blown fire. Customer complaints are that spark….
Atmosphere: 2
Food: 1
Service: 1
Richard Kim
I come here often because they make the best drinks around here, but the girl at the counter whenever I ask for the restroom code tells me the restroom is for the customer only did you order a drink? Do I look like a homeless person trying to use A restroom?ruins my day. I don’t know. I’m gonna miss those drinks.
Krystal Keri
This Starbucks refuses to give you a cup of ice water now! They will happily sell you a bottle of water? Shane on you Starbucks!
Julie Stewart
I’m a daily regular at Starbucks. I was on a conference call and decided to pull up and set myself up at this Starbucks. As soon as I sat down, I was approached and asked if I was purchasing anything. I said yes of course and showed my app. In less then 20 minutes I was approached 4 times while on my conference call. The last approach I was told if you don’t order now then you have to leave. Everyone on my conference call told me how rude she was. I packed up my laptop ended my call and went to other Starbucks were the baristas know me and ordered my typical Starbucks drink and food item. I left this Starbucks with bad vibes and ended with good vibes at my typical Starbucks with smiles.
A typical Starbucks with drive thru service. Food and coffee items taste and are served as you expect. The customer service in the morning is great. Even in the early hours many of the baristas are in happy welcoming moods. I was served by Katlyn today. Great representative for all the barristas there. I decided to dine in and was served with a nice mug and plate. The dining area is nice and has ample natural light. There is an outdoor area to sit as well.
Atmosphere: 3
Food: 5
Service: 5
Godswill Wilson
Please allow ample time before you harass people for not ordering a $5 coffee. Just because I have not ordered within 10 minutes of sitting down does not mean I won’t order later on.
ashraf teddawis
I’m Starbucks customer, before making the purchase I asked for passcode for the restroom, the cashier told me I have to make a purchase to allow me to use the restroom, immediately I left the restaurant.. that’s happened at 01:40 PM Saturday, February 8th 2025.
Blanca Chavez
I have trouble at some locations getting my drink right but they got it right the first time. Thanks guys 😀
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Oleg Dariev
You wanna get coffee latte without espresso - go at this place
They treat their customers like family!
Atmosphere: 5
Food: 5
Service: 5
Good coffee, great staff and clean environment
Atmosphere: 5
Service: 5
Such a great place to hang out ralex.Listen to some excellent tools and chill
Atmosphere: 5
Food: 5
Service: 5
The guy at drive through was not friendly and seemed bothered by us for not reloading our app in time for him to scan. When we got to the window I said sorry trying reload and then he just dropped his scanner and went away came back scanned it didn’t say anything gave us our drinks without saying anything and turned around. Not sure what’s going on at this location but service is not great as it used to be.
Atmosphere: 1
Service: 1
I 've been using Starbucks all over the southland for the last 20 years. Never once was I refused the restroom unless I buy something first. I used the restaurant for coffee just two hours prior. I will never come to this location again.
By the way, the mexican place right next door has great food. And they don't require you buy something to use the restroom but I did anyway.
Change your policy for regular customers or lose them.
Atmosphere: 3
Food: 2
Service: 1
There’s a big man with longer hair who works here. This was possibly the worst customer service I’ve ever seen in any Starbucks. This worker was at the drive-thru dangling the tip page outside the window then he snatched the money machine away so quickly that it didn’t even scan my card. Simply acting so lazy and rude. I ordered a sandwich and he handed me the wrong order. I had to come all the way back to get my correct order. When I got to the drive-thru, he snatched the wrong sandwich back from me and did not apologize for his mistake. This guy does not belong in the front with the customers, maybe in the back taking out the trash.
Atmosphere: 1
Food: 1
Service: 1
So I frequent Starbucks quite a bit. I will say that this is the third time I’ve had a problem at the Starbucks so I won’t be returning.
On a different occasion about a month ago, I go into Starbucks to get my Venti iced caramel macchiato and I need to use the restroom so the employees proceeded to tell me that I cannot use the restroom unless I purchase something so I didn’t think anything of it. This area that I’m in there’s no homeless or any type of vagrants. It’s a pretty nice area so I told the staff that I was going to purchase something, but I need to use the restroom so they gave me the restroom code.
Fast-forward to today, which is April 2, 2025. I go into Starbucks and I’m gonna buy a breakfast sandwich but I need to take my vitamins and my blood thinners and I ask for a Venti ice water. Now mind you I’ve never had a problem in any other Starbucks And as a former Truck Driver I’ve been to Starbucks all across the country. I mean, I can get the same drink at a lesser coffee shop or I could get an iced coffee at McDonald’s for $.99 but I go to Starbucks because I’m a loyal customer.
Horatio proceeds to tell me that he cannot give me any water without an additional purchase. What he doesn’t know was I was about to also get a sandwich, but I need to take my pills before I do anything, but the way that he came across was so nonchalantly disrespectful that I immediately pulled out my phone and did this review. I don’t know what’s going on with Starbucks bottom line that they would have a problem with giving out a water because the store is the only store in the location and I’m sure the numbers are pretty terrific. I feel slighted….. I feel disrespected….. I feel like he looked down on me like I was some type of serf and he was aristocracy.
Usually, I don’t write up reviews and I just go about my day but it’s very sad that I have to write up a review because customer service was that disrespectful.
HORATIO …… thank you for not giving me a water. I will now on just go next-door to McDonald’s and get an iced coffee for $.99. If I was a coffee business owner something as small as a water is nothing compared to repeat foot traffic. But just like target and Tesla and other companies you’re going to have to learn to treat your customers with the respect that they deserve or else you’re going to lose value customers, which is losing value foot traffic which is affecting your bottom line.
Thank you HORATIO. You may not lose immediate business but when you start treating customers bad and they start reading reviews, you’re going to have a history of poor customer service.
Just remember Tesla and target we’re doing amazing until they lost their customer base and now loyal target shoppers are frequent Walmart and people who purchase Teslas are opting to spend money with the competition or just buy gas vehicles
All fires start with a spark, and then a flame before a full blown fire. Customer complaints are that spark….
Atmosphere: 2
Food: 1
Service: 1
I come here often because they make the best drinks around here, but the girl at the counter whenever I ask for the restroom code tells me the restroom is for the customer only did you order a drink? Do I look like a homeless person trying to use A restroom?ruins my day. I don’t know. I’m gonna miss those drinks.
This Starbucks refuses to give you a cup of ice water now! They will happily sell you a bottle of water? Shane on you Starbucks!
I’m a daily regular at Starbucks. I was on a conference call and decided to pull up and set myself up at this Starbucks. As soon as I sat down, I was approached and asked if I was purchasing anything. I said yes of course and showed my app. In less then 20 minutes I was approached 4 times while on my conference call. The last approach I was told if you don’t order now then you have to leave. Everyone on my conference call told me how rude she was. I packed up my laptop ended my call and went to other Starbucks were the baristas know me and ordered my typical Starbucks drink and food item. I left this Starbucks with bad vibes and ended with good vibes at my typical Starbucks with smiles.
Restaurantji Recommends
A typical Starbucks with drive thru service. Food and coffee items taste and are served as you expect. The customer service in the morning is great. Even in the early hours many of the baristas are in happy welcoming moods. I was served by Katlyn today. Great representative for all the barristas there. I decided to dine in and was served with a nice mug and plate. The dining area is nice and has ample natural light. There is an outdoor area to sit as well.
Atmosphere: 3
Food: 5
Service: 5
Please allow ample time before you harass people for not ordering a $5 coffee. Just because I have not ordered within 10 minutes of sitting down does not mean I won’t order later on.
I’m Starbucks customer, before making the purchase I asked for passcode for the restroom, the cashier told me I have to make a purchase to allow me to use the restroom, immediately I left the restaurant.. that’s happened at 01:40 PM Saturday, February 8th 2025.
I have trouble at some locations getting my drink right but they got it right the first time. Thanks guys 😀
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
You wanna get coffee latte without espresso - go at this place
Atmosphere: 5
Food: 5
Service: 1
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