Walked in and it was just one lady .. First i had to repeat myself alot of times while she still had her headphone on . Then she added very little protein and toppings for all 3 of my sandwiches . Im not paying almost $30 of sandwiches mostly bread . Worst subway i been too .
Food: 1
Service: 1
Daniel Park
The worker is super unfriendly and just give you attitude
Atmosphere: 4
Food: 4
Service: 1
Jay J
Website clearly says closes at 8, came here at 7:25 and it looks like its been closed for well over 30 minutes.
Atmosphere: 3
Food: 5
Service: 1
Raymond Belling
Walked in lady behind counter no greeting no smile. Says to me I GOT 2 ONLINE ORDERS AHEAD OF YOU IT WILL BE AWHILE. I LEFT. DROVE THRU EL POLLO LOCO. I ALWAYS TAUGHT YOU TAKE CARE OF THE PERSON WHO DROVE TO YOUR STORE AHEAD OF SOMEONE WHO CALLS OVER THE PHONE.
Atmosphere: 1
Service: 1
Sammee Chung
Just bad
Atmosphere: 1
Food: 1
Service: 1
Dennis Doherty
I like Subway. Been to three different sites in recent days. All had signs, and shiny slicers on display. Not one used the slicers for my meat and cheese. Now they hide behind a hood so you don't see.
Taral Patel
Don't offer online coupons if you're going to cheat your customers out of ingredients in their sandwiches and skimp on everything else. I already contacted corporate to report this location for false advertisement and for a refund on my order. What an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
Jesse Ramirez
If you want “finger food” go to this dirty location. What I mean by “finger food” is, the employee (old man with the ponytail) didn’t use gloves and was touching the ingredients with his bare fingers. When I asked him if he should be using gloves to touch the ingredients, he just ignored me and walked away. Eat at your own risk.
Atmosphere: 1
Food: 1
Service: 1
Curt Sidles
1) Subway’s iPhone app offered 1/2 off a foot long, but then did not permit this deal, so I paid full price to order two sandwiches and a box of 6 cookies.2) I specified that I wanted one sandwich (the BMT) extra toasty. Although this instruction was printed out on my receipt, the sandwich was not at all toasted.3) The bag handed to me at the store did not contain the box of six oatmeal raisin cookies I had ordered. When I told the clerk the cookies were missing, this store had only 5 oatmeal raisin cookies left in stock, so I was obliged to accept one of a different type to complete my order.4) I called the store owner (his name and phone number are posted on this shop’s door) and I reported my disappointing experience. He blamed his poor staff and explained he was having trouble hiring people. I told him I was nevertheless unhappy, and, given his response, I will not be patronizing his store in the future. He told me, “GOOD, DON’T COME BACK” and immediately terminated our conversation.Rest assured, I will not!! I have no desire to deal with such rude people, nor accept such terrible customer service.
Atmosphere: 4
Food: 3
Service: 1
Lily Morgado
Very bad experience, they deceive people who cannot receive certain coupons when in other stores they do receive them and when they give you the sandwich with the coupon they do not give you the meat or the pieces of meat that they are. So pay attention to that Don't let them be fooled, I don't recommend Ballanse to anyone else, very bad service.
Eduardo made my sandwich with barely any meat. Shown in picture. And I paid extra for extra meat.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Lisa Fitzmaurice
not friendly, didn't understand English so the one worker got my order wrong. barely put any toppings on that i asked for, literally put olives on half of my foot long sandwich had to ask him to put more. Both kids were not friendly and really didn't seem to care about there jobs. Lettuce was a brown color. Won't be coming
Atmosphere: 1
Food: 1
Service: 1
Andrew Nuñez
Each visit here has been pleasant. Staff is friendly and the location has always been clean.
Atmosphere: 5
Food: 5
Service: 5
Sam nas
They don’t pay attention to the notes when you make mobile orders or maybe they just ignore it in purpose, not once and not twice and not three times but 4 times in a row
Mayra Alvarado
Had a very bad experience this morning 6/4/2023 around 9:22 am I was on my way to work when I decided to stop by to order a sandwich and I wasn't sure how to ask so I asked the guy to prepare me the sandwich and the guy starts laughing in my face making fun of me I felt very disrespectd felt very embarrassed didn't argue with him didn't say anything I got my sandwich sat down and watched how he was making fun of me I work in a restaurant too and I would never make somebody feel that way God bless you ?❤️
Walked in and it was just one lady .. First i had to repeat myself alot of times while she still had her headphone on . Then she added very little protein and toppings for all 3 of my sandwiches . Im not paying almost $30 of sandwiches mostly bread . Worst subway i been too .
Food: 1
Service: 1
The worker is super unfriendly and just give you attitude
Atmosphere: 4
Food: 4
Service: 1
Website clearly says closes at 8, came here at 7:25 and it looks like its been closed for well over 30 minutes.
Atmosphere: 3
Food: 5
Service: 1
Walked in lady behind counter no greeting no smile. Says to me I GOT 2 ONLINE ORDERS AHEAD OF YOU IT WILL BE AWHILE. I LEFT. DROVE THRU EL POLLO LOCO. I ALWAYS TAUGHT YOU TAKE CARE OF THE PERSON WHO DROVE TO YOUR STORE AHEAD OF SOMEONE WHO CALLS OVER THE PHONE.
Atmosphere: 1
Service: 1
Just bad
Atmosphere: 1
Food: 1
Service: 1
I like Subway. Been to three different sites in recent days. All had signs, and shiny slicers on display. Not one used the slicers for my meat and cheese. Now they hide behind a hood so you don't see.
Don't offer online coupons if you're going to cheat your customers out of ingredients in their sandwiches and skimp on everything else. I already contacted corporate to report this location for false advertisement and for a refund on my order. What an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
If you want “finger food” go to this dirty location. What I mean by “finger food” is, the employee (old man with the ponytail) didn’t use gloves and was touching the ingredients with his bare fingers. When I asked him if he should be using gloves to touch the ingredients, he just ignored me and walked away. Eat at your own risk.
Atmosphere: 1
Food: 1
Service: 1
1) Subway’s iPhone app offered 1/2 off a foot long, but then did not permit this deal, so I paid full price to order two sandwiches and a box of 6 cookies.2) I specified that I wanted one sandwich (the BMT) extra toasty. Although this instruction was printed out on my receipt, the sandwich was not at all toasted.3) The bag handed to me at the store did not contain the box of six oatmeal raisin cookies I had ordered. When I told the clerk the cookies were missing, this store had only 5 oatmeal raisin cookies left in stock, so I was obliged to accept one of a different type to complete my order.4) I called the store owner (his name and phone number are posted on this shop’s door) and I reported my disappointing experience. He blamed his poor staff and explained he was having trouble hiring people. I told him I was nevertheless unhappy, and, given his response, I will not be patronizing his store in the future. He told me, “GOOD, DON’T COME BACK” and immediately terminated our conversation.Rest assured, I will not!! I have no desire to deal with such rude people, nor accept such terrible customer service.
Atmosphere: 4
Food: 3
Service: 1
Very bad experience, they deceive people who cannot receive certain coupons when in other stores they do receive them and when they give you the sandwich with the coupon they do not give you the meat or the pieces of meat that they are. So pay attention to that Don't let them be fooled, I don't recommend Ballanse to anyone else, very bad service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Eduardo made my sandwich with barely any meat. Shown in picture. And I paid extra for extra meat.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
not friendly, didn't understand English so the one worker got my order wrong. barely put any toppings on that i asked for, literally put olives on half of my foot long sandwich had to ask him to put more. Both kids were not friendly and really didn't seem to care about there jobs. Lettuce was a brown color. Won't be coming
Atmosphere: 1
Food: 1
Service: 1
Each visit here has been pleasant. Staff is friendly and the location has always been clean.
Atmosphere: 5
Food: 5
Service: 5
They don’t pay attention to the notes when you make mobile orders or maybe they just ignore it in purpose, not once and not twice and not three times but 4 times in a row
Had a very bad experience this morning 6/4/2023 around 9:22 am I was on my way to work when I decided to stop by to order a sandwich and I wasn't sure how to ask so I asked the guy to prepare me the sandwich and the guy starts laughing in my face making fun of me I felt very disrespectd felt very embarrassed didn't argue with him didn't say anything I got my sandwich sat down and watched how he was making fun of me I work in a restaurant too and I would never make somebody feel that way God bless you ?❤️
Atmosphere: 1
Food: 1
Service: 1
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