Baskin-Robbins

12833 W Chapman Ave, Garden Grove
(714) 750-2181

Recent Reviews

Richard

Great place. Amazing customer service. I rarely ever eat ice cream because I'm lactose intolerance but it's definitely a go to spot for a date or any occasions. The cake selection looks delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jamoca Almond Fudge

emily smith

The nicest owner ever and the ice cream was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jamoca Almond Fudge

Ana López

I will never go to this place again. The lady who, according to me, is the “manager” or who I know has a bad manner, went to order a cake and being a customer of this place for years, they had always done a good job for me but I had the misfortune. This weekend I ran into that lady who kept saying that the cake couldn't be made the way I was asking for it and she said everything but when she isn't even the baker, they don't want to work as if she were the one. the only nevéria where they make cakes please!! But I went to another Baskin Robbins and there they treated me wonderfully and made my cake just the way I wanted it. The lady there was super friendly and professional in her work. She does have ethics and knows how to treat a customer.

Crystal Gonzales

Awesome service and delicious ice cream ❤️

Joel B.

This was one of the BEST Baskin-Robbins experiences I've ever had! The location was super clean and spacious with plenty of indoor seating. The owner was very nice and friendly. And they had a wonderful assortment of ice cream flavors and cakes. Highly recommended!

Ericka R.

Love Baskin Robbins not a lot around anymore they are hard to locate . Great customer service here

Helen V.

Late review post. I purchased my baby's 1st birthday cake here at the end of May. I totally forgot his name now but he was super enthusiastic about helping me get the right birthday cake for her. He scheduled me with his baker and had to reschedule because the baker had a last minute schedule change. Despite that, he made sure to follow up with me and let me know so I didn't have to show up in vain. He also gave me a free sample of their new dragonfruit flavor, and it was delicious! When I met with the baker, she was really friendly as well and was able to accommodate my request for a watermelon themed birthday ice cream cake. I sent her a photo of what I wanted and she replicated it. I purchased 2 ice cream cakes, 1 big one to serve guests and 1 small smash cake for the baby. Needless to say, our baby LOVED the cake. Our guests loved the cake too and thought it was pretty cool we had a themed cake made. We had about 70 guests and this cake fed all of them. We also had a little extra for ourselves after as well. Would definitely recommend others to this location as well. Best service in comparison to the others in the area.

Heather L.

Never had such a rudeness from the employee working there. I haven't been to baskin for few years and wanted to try the new flavors before I purchase them. But after 2 samples, employee told me "no more samples, you have to buy to eat." I felt like I'm beggar and was looking for free food. I seriously will never return here. I had to make purchase because my kids really wanted to eat ice cream but I didn't want to give them any businesses.

Indigo White

Worst attitudes. Every female that works here. Worst attitudes

Rio Bautista

4/3/23.afternoon The owner, who knows, but he looks Indian or Pakistan, but he sneezed yesterday in from of a little girl ice cream he was doing her order .. discussing.. my mom was a witness ..

Brittney R.

I come here multiple times a week after school. There's a super nice Indian guy that is so friendly and he keeps everything very clean. There's a huge selection of ice creams and I love that the 31st of every month you get a 30% discount lol I'll be coming back

Rigo S.

I came here with my girls to have ice cream they had the creature creation one had the alien one the other one had unicorn cup with a cup of of candy they really enjoyed it

Nancy M.

Came by one night around 5pm for a last minute birthday cake. I ended up choosing a cute snowman ice cream cake. I noticed although they had a lot of cakes to choose from the flavors were limited to simple things like chocolate, vanilla, and cookies and cream. My friend let me know if you order in advance you can choose other ice cream flavors. The man/owner was very nice and helpful. I asked to have a message written on the cake but he advised me it wasn't possible with the design. He was able to give me a sign instead to put on the cake which I personally think looks much more nice! All in all my family was happy!

Richard Pare

Love this place! And so close to where I live. And you cannot beat the special pricing for the kids scoop.

Isabel Lara

went to get a shake at 9:45 pm and they were closed even though the sign says they close at 10pm!!

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