Carl’s Jr.

9917 Chapman Ave, Garden Grove
(714) 636-8456

Recent Reviews

chuy aviles

This place has really great service! They are always kind and polite , my food is always fresh, and i always receive my food quickly! Claudia is always kind and generous! Great place to eat at always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sterse Burger

Luz Medina

Nine out of 10 times, they ask you to move your car out of the drive thru and pull up in front of the restaurant so their drive thru ticket times don’t look like they’re taking too long. There’s so many times I want to just say “no” but since they’re handling my food, I don’t want to make them mad and potentially do something to my food, (it’s just the automatic thought because of the horror stories we’ve heard, people are capable of it despite what we want to believe of people). Anyway, they are usually nice about it and maybe they do it because they’re always understaffed, which is definitely out of their control. Only leaving a review so the higher-ups can understand what their staff are having to do because there’s not enough bodies or support, especially in the evening to night shifts.

Atmosphere: 2

Food: 3

Service: 2

Bob Denkers

I signed up for the app to get the free burger after the Superbowl. I couldn't get it to work after several trys I finally gave up

Ricky Romeo

I like the way they treat the customers. They are very kind and respectful. Claudia was very nice. My food was hot and fresh and i loved

Atmosphere: 5

Food: 5

Service: 5

Abigail Medina

I went to eat here and I ordered a chicken wrap. The store was very nice and clean, the service was so wonderful, and ofc the food was cooked very nicely and delicious. Best if the best. I'm coming back again ??

Atmosphere: 5

Food: 5

Service: 5

Tom M.

Hiding my 1 star review from the other day because they don't want you to see it. What a shame! Been a customer for over 5 years and now I'll take my business elsewhere.

Maria Ledesma

The cashier at the drive thru window is always very nice.

Food: 5

Service: 5

Recommended dishes: Hamburger, Burrito, Burger

Milena Garcia

Excellent service and quality, Claudia the manager has a good team, thank you for serving me every day with the best

Atmosphere: 5

Food: 5

Service: 5

Artymax

They had this amazing employee her name was Emilia she did an amazing job she did

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Chicken Tenders with Small Soda & Small Fries

Ravuth Pum

I used the mix and match deal and they delayed my food purposefully. It took 15 minutes for 4 items to be done and several other parties who ordered after me, got their food before me. My number was called, and the employee gave me only 2 of my 4 items. When I brought up the issue, another employee rolled her eyes at me. Why do they do this?

Atmosphere: 1

Food: 1

Service: 1

Jonathan Vargas

I love coming to this Carl's with my family, the food was hot and fresh, Oreo shake is delicious, the store look clean and friendly enviroment.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, California Burger, Grilled Steak Burrito, Guacamole Bacon Angus Burger

Claudia Lucia

Great service, hot fresh , cleanliness inside and outside the store , very nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Zucchini, Jalapeño Poppers

Shannon Zimmerman

Idk why this carls is so understaffed, with 1 person running the drive through and from of store and 1 doing all the cooking. But the woman handling drive through/front is doing an amazing job juggling. She deserves a raise. Make it

Atmosphere: 3

Food: 4

Service: 5

Nester Escobar

The place was clean, staff took my order quick while acknowledging i’m there. then food took a while but still it was good. my local go to

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Milkshake, Burger

Jetzibe Gutierrez

Bad .waited 30 minutes for a chicken sandwich , 2 people working . Rude employees.worst Carl’s Jr I’ve been too , had to ask for lid straws napkins and

Atmosphere: 1

Food: 3

Service: 1

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