Clean your restrooms they are disgusting, I can tell they havent been properly cleaned in weeks, I regret ordering food here.
Sam Hosein
Restaurant a bit dated and not clean. The staff is friendly and cheerful. Bathrooms are dirty. Plenty of free self parking. The food is the same as most El Pollo loco.
Atmosphere: 1
Food: 3
Service: 4
Donna Holm
The food was great — that Street Corn salad rocks! The chips included with the combo meal were crispy and warm, even though a small serving. The counter-man was friendly and efficient. The iced tea was fresh brewed. There is a lot of good here. One major drawback, the thing that bursted this property down from 5 to 3 stars, is the restroom. It is adequate for the purpose, but it is obvious that cleanliness and maintenance are not priorities. Sunday afternoon, 1 o’clock-ish, no paper towels, soap almost empty, fixtures falling off the walls. So, okay, but not reassuring in a restaurant situation, where you want to know that the employees value clean hands!
Atmosphere: 3
Food: 5
Service: 5
Dave Romero
Service was fast and food was good. The music inside was super loud though. Not a pleasant dine in experience.
T Gee
German is the best. Goes above and beyond. Great friendly attitude
Food: 5
Service: 5
Mariana Miranda
Ordered the mix 12 piece and barely any meat, all bones.
Atmosphere: 2
Food: 2
Service: 2
Stephanie Nevarez
Irving was great I was having problem the self service machine and he was right there to help. Food was great and got the food fast. Overall great service.
Atmosphere: 4
Food: 5
Service: 5
Martha Gamboa
I just got back from pollo loco and wanted to shout out Alex working the drive through window hands down the best customer I have ever received at this pollo loco. Alex keep doing you. Your energy is awesome . It's so refreshing to be helped by people who want to help .
So expensive it's not even funny. Only if you're really hungry. $12 for a 2 piece combo????
Atmosphere: 3
Food: 3
Service: 2
Lety A
Visiting from out of state. Had issues with the fountain drink machine the Dr. Pepper was out and Horchata. Cashier was informed and he promptly got with his manger. They fixed the machine and brought me out the Horchata that i wanted to try. Derek the was very nice and helpful. He even came back to check on us.
Atmosphere: 5
Food: 5
Service: 5
John Suarez
I like the chipotle guacamole avocado burrito
Robert De Jong
Fresh grilled chicken? Yes please! Super clean store and friendly employees!
Clean your restrooms they are disgusting, I can tell they havent been properly cleaned in weeks, I regret ordering food here.
Restaurant a bit dated and not clean. The staff is friendly and cheerful. Bathrooms are dirty.
Plenty of free self parking.
The food is the same as most El Pollo loco.
Atmosphere: 1
Food: 3
Service: 4
The food was great — that Street Corn salad rocks! The chips included with the combo meal were crispy and warm, even though a small serving. The counter-man was friendly and efficient. The iced tea was fresh brewed. There is a lot of good here.
One major drawback, the thing that bursted this property down from 5 to 3 stars, is the restroom. It is adequate for the purpose, but it is obvious that cleanliness and maintenance are not priorities. Sunday afternoon, 1 o’clock-ish, no paper towels, soap almost empty, fixtures falling off the walls. So, okay, but not reassuring in a restaurant situation, where you want to know that the employees value clean hands!
Atmosphere: 3
Food: 5
Service: 5
Service was fast and food was good. The music inside was super loud though. Not a pleasant dine in experience.
German is the best. Goes above and beyond. Great friendly attitude
Food: 5
Service: 5
Ordered the mix 12 piece and barely any meat, all bones.
Atmosphere: 2
Food: 2
Service: 2
Irving was great I was having problem the self service machine and he was right there to help. Food was great and got the food fast. Overall great service.
Atmosphere: 4
Food: 5
Service: 5
I just got back from pollo loco and wanted to shout out Alex working the drive through window hands down the best customer I have ever received at this pollo loco. Alex keep doing you. Your energy is awesome . It's so refreshing to be helped by people who want to help .
Atmosphere: 2
Food: 3
Service: 5
Food was good, restrooms were super dirty.
Atmosphere: 2
Food: 4
Service: 5
Food is good! Worth the price!
Food: 5
Restaurantji Recommends
The best chicken in town!!!🔥🔥
Atmosphere: 5
Food: 5
Service: 5
So expensive it's not even funny. Only if you're really hungry. $12 for a 2 piece combo????
Atmosphere: 3
Food: 3
Service: 2
Visiting from out of state. Had issues with the fountain drink machine the Dr. Pepper was out and Horchata. Cashier was informed and he promptly got with his manger. They fixed the machine and brought me out the Horchata that i wanted to try. Derek the was very nice and helpful. He even came back to check on us.
Atmosphere: 5
Food: 5
Service: 5
I like the chipotle guacamole avocado burrito
Fresh grilled chicken? Yes please! Super clean store and friendly employees!
Atmosphere: 5
Food: 5
Service: 5
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