Pupuseria Flor Blanca
12571 S Harbor Blvd, Garden Grove
(714) 539-8795
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I really love the pupusas! They are the best in town!! Im not even playing i tried so many places and this one hits! I read alot of the comments because I seen this restaurant getting bad reviews. š¤£š¤£ and to be honest they are not wrong about the Services and the attitude they give you but if ur Raza. You should know how real salvadorian act like this! Its part of who they are! So dont take any offense to it. Just order your food and wait patiently and everything will be good ESPECIALLY THE FOODš„š„ im not even capping! The food is authentic just as the lady's that are making it. So stop yall crying and just go to enjoy the food š¤š½š¤š½
Atmosphere: 4
Food: 5
Service: 3
no good customer service rude people on top of them laughing instead of helping you with your order
Food was fast and pretty good. Pupusas had plenty of cheese, toasty, not oily.
Curtido and salsa both needed some salt. Salsa could use a little something for the spice,it had no heat.
Service wasn't horrible, but definitely was not good. Our waitress did not check on us. Other customers were having to stand and go get their own napkins, add ons and even water.
Servers spend a lot of time chit chatting and looking at their phones.
Wanted to try the chicken tamales, but they forgot it from my order.
Overall , could be a lot better. Ok for a quick meal, just not amazing.
Atmosphere: 4
Food: 4
Service: 1
Horrible Experience - Never again.
I had an incredibly disappointing experience at Popuceria Flor Blanca. From the moment we walked in, the service was awful. The waitresses were inattentive, dismissive, and had a noticeably bad attitude throughout our visit. Food really good but waitresses services really bad I remember they had shorty guy for waitresses heās was really nice ā¦
Food: 1
Service: 1
Workers are rude. Bad service
Atmosphere: 1
Food: 1
Service: 1
Arrived with a party of 9 an hour before they closing time and they had already closed. Verified their operating hours on Google and their signage which indicated 10 pm on a Friday night.
Closed more than an hour before closing time
Pupusas are delicious, the waitress doesn't have good customer service. She seems to choose and pick who she wants to be nice to. I won't be returning, management should train her on how to provide proper customer service.
Atmosphere: 2
Food: 5
Service: 1
Not coming back. Terrible service and disappointing food.
We visited this pupuserĆa salvadoreƱa on Sunday evening, and unfortunately, it was one of the worst dining experiences we've had in a long time.
From the moment we arrived, we were met with a rude and unwelcoming attitude. It took about five minutes for a waitress to come to our table, and when she did, she greeted us with cold stares and visible annoyance anytime we asked a question or made a request. The tables were dirty, and we had to ask for them to be cleaned again. Even then, it felt like we were bothering them by simply being there.
We had to repeatedly ask for things like extra cups for our kids, which felt like a major inconvenience to the staff. When my food finally arrived (I ordered the carne encebollada), it was overly greasy, full of fat, and very tough to chew. Definitely not enjoyable.
As if the service and food werenāt bad enough, the music was blastingāto the point where we couldnāt even talk across the table. I politely asked if they could turn the volume down, and while they lowered it slightly, within minutes, one of the speakers suddenly went up so loud it felt like we were in a nightclub. A family sitting near us literally got up and left because of the noise.
When we asked what was going on, we were met with sarcasm and excuses, claiming it was just a machine they couldnāt control. It honestly felt like no one cared. Eventually, after more complaints from other tables, they finally turned it down.
To top it all off, the waitress never came back to check on usāwe had to go find her to get our check. When we reviewed it, we noticed overcharges, and had to have her redo it. Later, we read other reviews and saw similar complaints from other customers, which only confirmed our suspicions.
I'm not sure if the owner was present that night, but if I were them, I would seriously look into the staff working Sunday evenings. They're ruining your business.
Between the poor service, bad food, and extremely uncomfortable environment, we wonāt be returning.
Atmosphere: 1
Food: 1
Service: 1
Disappointing Experience at Pupuseria Flor Blanca.
I recently visited Pupuseria Flor Blanca and was thoroughly disappointed with the service and billing practices.
Customer Service: From the moment we entered, the staff displayed a dismissive attitude. Ordering was a challenge due to their unprofessional demeanor.
Billing Concerns: We ordered 14 pupusas, one carne asada plate, two ensalada drinks, and waters, totaling $133.77. This amount seemed excessive, especially considering the items ordered. Notably, there was no mention of an additional credit card fee, yet we were charged one. Furthermore, we weren't provided with a receipt, and the total on our ticket was altered, raising concerns about transparency.
Ambiance: The music was excessively loud, making it uncomfortable to dine. We observed other patrons leaving due to the noise level.
Food Quality: The food did not meet our expectations and did not represent authentic Salvadoran cuisine.
Conclusion: Given the combination of poor service, questionable billing practices, and subpar food quality, I cannot recommend this establishment. I hope the management addresses these issues promptly.
WARNING ā ļø CHECK the menu prices and compare your total with final price charge. You will find lots of discrepancies, plus additional credit card fees over 7% from your total.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible Experience - Never again.
I had an incredibly disappointing experience at Popuceria Flor Blanca. From the moment we walked in, the service was awful. The waitresses were inattentive, dismissive, and had a noticeably bad attitude throughout our visit.
The music was unbearably loudāso much so that it was nearly impossible to hold a conversation. It felt more like a nightclub than a place to enjoy a meal, and the volume was actually painful to the ears.
As for the food, it was overly greasy and lacked any real flavor. To make matters worse, the salsa they served was clearly spoiledāit had a sour, off taste that made it inedible. Combined with the poor customer service, this place was a total letdown.
There are plenty of great places to get pupusasāthis just isnāt one of them. I won't be returning.
The service was very slow, which I would understand if it was busy, however it was not at that time. Our major issue is when it came time to pay the bill, they asked if we were paying cash or card. We said card is fine.
When they brought out our bill, it was higher than originally stated. We asked what was going on, and they said that there was a $10 dollar additional charge to pay with a card! First of all, $10 is just ridiculous. But what made us upset is that they gave us the option and never mentioned an additional charge for paying with card. There is nothing posted stating that anywhere in the restaurant. When we let them know that we wanted to pay cash instead, since they never mentioned anything about such a high $10 dollar charge.
They simply said, thatās just what we charge and since we had said card, thereās nothing they will do. Our frustration is that they never mentioned nor specified ANY Charges were gonna be added. THIS IS A TACTIC THEY USE TO SCAM PEOPLE.
Slow service, no posted signs of any charges for card and a $10 dollar fee is robbery.
Atmosphere: 1
Food: 3
Service: 1
I haven't tried a lot of different dishes, but the pupusas are pretty good...
Atmosphere: 5
Food: 5
Service: 5
We were exited to try pupusas after long time. We gave them a try but they were just bland, tasteless. Service was OK.
Atmosphere: 4
Food: 3
Service: 4
The food is great people are just miserable and complain about the small things that dont actually matter
Atmosphere: 5
Food: 5
Service: 5
Loading...