I was the order one happy meal and 3 Mac crispy chicken n drive-through I was waiting 10 minutes my number is coming after I paid, they are told me for over your car. I bring it. Your food and I was waiting again for 20 minutes. My foot was not ready and knocking the door. The guy passing from me is not answering me. I was so pissed off that’s not a good customer service at this restaurant if they have a less employee, you have to order more employee. This is fast food. It’s not a regular restaurant to wait like 30 minutes or one hour to food be ready I have a bad experience this location.
Atmosphere: 1
Food: 1
Service: 1
jose juan leyva garcia
Its McDonalds....but with homeless people inside.
Atmosphere: 3
Food: 4
Service: 5
Carlos Escamilla
My visit to this McDonald's restaurant is all fine to me.
Atmosphere: 5
Food: 5
Service: 5
Troubs Gdup
Good and fresh
Atmosphere: 5
Food: 5
Service: 5
TAN LE
The staffs of the night very suck , they never pick my phone up ,it's like mobody at the merchant at night to avoid we call to order, they should be fire
Atmosphere: 1
Food: 1
Service: 1
SonnyStarfire
The employees at this McDonalds location are extremely rude. It took much longer than usual to get my order. I waited at the front counter after I was done eating for 10 minutes to ask to use the bathroom, which was locked. Several employees standing in the back completely ignored me. What if I had also been waiting to have my order taken? Awful customer service. The only way I got into the bathroom was when an employee walked past me, opened the bathroom for himself, and I had to chase him to get in. He walked right past me and did not ask what I needed or let anyone else know that I was waiting to speak with someone. I should not have to chase the employee into the bathroom just to be able to use it as a paying customer. There really needs to be someone stationed up front 100% of the time, but of course, they are probably purposefully short staffed or want to save on labor. It's probably one of the worst experiences I've ever had at a McDonalds. I will not be back to this location.
Atmosphere: 1
Food: 4
Service: 1
Loan Truong
Good place!
Atmosphere: 5
Food: 5
Service: 5
Kevin
I haven't been to McDonalds in a while. The value has not been there for a while.
However, it's 1AM and I live literally right across the street from this location. My wife heads out and gets a coke and a large fry. Just to be clear, it was literally only those 2 things. She comes back and the fries are cold and bland. Not only that, I asked for a large and they basically gave me the serving size of a small in a large container.
Whats the point in going to you guys, if you can't even get a simple order right. You're overpriced, you lack basic customer service, and you can't get orders filled properly or fresh for that matter.
I keep trying to want to go here or literally any McDonalds for the convenience. It just ends up a huge disappointment every time. This was just the last straw. If I could rate 0 stars, I would.
My suggestion, go to Angelo's down the block. It's 1-2 minutes away and they have a combo special. You could end up with a bacon, cheese, chargrilled burger with fries and a drink at a real restaurant for about $15. Good portions, competitive pricing, still convenient, and just overall a reliable operation. I dont have to worry about going in and hoping the business is having a good day. Plus, free refills without having to ask anyone.
D. S. R.
Nobody wants your self order kiosk. And being ignored at the counter is not cool at all, I even over heard an employee scolde a customer for trying to get someones attention. Customer service is gone with the wind
I ordered breakfast at 10:25 am on the mcdonalds app and waited inside the mcdonalds for 15 minutes only to see it was canceled. XQ13 is the order. Terrible way to run a business and waste my time.
Atmosphere: 1
Food: 1
Service: 1
Aline Ngoc
I loved the food always and reasonable prices 😜😜😜😜
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Mac
Sonia Zamora
The staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Angel Torres
Don't use the app to order here. Just use the kiosk. Literally had to wait 10 minutes after ordering in advance on the app.
I was the order one happy meal and 3 Mac crispy chicken n drive-through I was waiting 10 minutes my number is coming after I paid, they are told me for over your car. I bring it. Your food and I was waiting again for 20 minutes. My foot was not ready and knocking the door. The guy passing from me is not answering me. I was so pissed off that’s not a good customer service at this restaurant if they have a less employee, you have to order more employee. This is fast food. It’s not a regular restaurant to wait like 30 minutes or one hour to food be ready I have a bad experience this location.
Atmosphere: 1
Food: 1
Service: 1
Its McDonalds....but with homeless people inside.
Atmosphere: 3
Food: 4
Service: 5
My visit to this McDonald's restaurant is all fine to me.
Atmosphere: 5
Food: 5
Service: 5
Good and fresh
Atmosphere: 5
Food: 5
Service: 5
The staffs of the night very suck , they never pick my phone up ,it's like mobody at the merchant at night to avoid we call to order, they should be fire
Atmosphere: 1
Food: 1
Service: 1
The employees at this McDonalds location are extremely rude. It took much longer than usual to get my order. I waited at the front counter after I was done eating for 10 minutes to ask to use the bathroom, which was locked. Several employees standing in the back completely ignored me. What if I had also been waiting to have my order taken? Awful customer service. The only way I got into the bathroom was when an employee walked past me, opened the bathroom for himself, and I had to chase him to get in. He walked right past me and did not ask what I needed or let anyone else know that I was waiting to speak with someone. I should not have to chase the employee into the bathroom just to be able to use it as a paying customer. There really needs to be someone stationed up front 100% of the time, but of course, they are probably purposefully short staffed or want to save on labor. It's probably one of the worst experiences I've ever had at a McDonalds. I will not be back to this location.
Atmosphere: 1
Food: 4
Service: 1
Good place!
Atmosphere: 5
Food: 5
Service: 5
I haven't been to McDonalds in a while. The value has not been there for a while.
However, it's 1AM and I live literally right across the street from this location. My wife heads out and gets a coke and a large fry. Just to be clear, it was literally only those 2 things. She comes back and the fries are cold and bland. Not only that, I asked for a large and they basically gave me the serving size of a small in a large container.
Whats the point in going to you guys, if you can't even get a simple order right. You're overpriced, you lack basic customer service, and you can't get orders filled properly or fresh for that matter.
I keep trying to want to go here or literally any McDonalds for the convenience. It just ends up a huge disappointment every time. This was just the last straw. If I could rate 0 stars, I would.
My suggestion, go to Angelo's down the block. It's 1-2 minutes away and they have a combo special. You could end up with a bacon, cheese, chargrilled burger with fries and a drink at a real restaurant for about $15. Good portions, competitive pricing, still convenient, and just overall a reliable operation. I dont have to worry about going in and hoping the business is having a good day. Plus, free refills without having to ask anyone.
Nobody wants your self order kiosk. And being ignored at the counter is not cool at all, I even over heard an employee scolde a customer for trying to get someones attention. Customer service is gone with the wind
Atmosphere: 1
Food: 2
Service: 1
Rude staff at night
Restaurantji Recommends
The place is clean and quick
Atmosphere: 5
Food: 5
Service: 5
I ordered breakfast at 10:25 am on the mcdonalds app and waited inside the mcdonalds for 15 minutes only to see it was canceled. XQ13 is the order. Terrible way to run a business and waste my time.
Atmosphere: 1
Food: 1
Service: 1
I loved the food always and reasonable prices 😜😜😜😜
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Big Mac
The staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Don't use the app to order here. Just use the kiosk. Literally had to wait 10 minutes after ordering in advance on the app.
Service: 1
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