I went to this subway on October 6th 2024 around 10 am. Me and my family got subs and only 1 person came in when the last sub was being made. We had a coupon with us and the Mexican lady there gave us attitude because we didn’t cut it out but that was no deal for us because we could have done it on our own. She begin to go back and forth with one of my family members saying there’s a whole line behind us and we have to hurry up. Worst customer service . Thank you (we will not be coming back)
Atmosphere: 3
Food: 4
Service: 1
E Burns
Sandwiches were good, pretzel was inedible, it was over baked, burned in places and too hard to bite into. Kind of disappointed.
Atmosphere: 5
Food: 4
Service: 5
Carmin Elieff
The 2 had an attitude towards me. They seemed to have a serious personal issue. Asked questions and had a comment towards me. Never ever had such a bad experience.
Atmosphere: 5
Food: 5
Service: 1
Michael Estrada
Mexican lady has bad attitude don’t know why she works there dealing with customers vey unhappy charged me for items on my sandwich I didn’t get
Atmosphere: 1
Food: 1
Service: 1
Josephine Palacio
Lack of customer service issue. I ordered soup, foot long, two chips and a large drink that I planned to eat during my Overnight Caregiving shift. I learned that the employee working was the manager(that's what she told me) and when I asked for a plastic bag to place all my items into she placed the bag on the counter and did not bother to help bag the food items. She proceeded to tell me that I did not need a plastic bag. I told her yes I do because I cannot carry two brown Subway bags plus my Overnight luggages into work. As I am explaining this to her she states I dont care about you or you traveling Overnight. I asked for my receipt and she said no she would not give it and she crinkled the receipt and moved it to the side of the money box. I asked for her name and she said she did not need to tell me her name. I asked for a refund due to poor customer service and she gave me a Voided receipt. I am not clear if the refund took place because Subway staff member turned off the lights inside of Subway, pointed and exclaimed, "Get out!!!" She mentioned she did not care what I had to say and I needed to, "Get out of her store". I'm really concerned about her behavior and Customer Service. I did not leave Subway feeling like a valued customer. I let her know that and she said she did not care.
Atmosphere: 1
Food: 1
Service: 1
Don Marco Guzman (Marc)
This Subway is just another Subway but it's the one nearest me. I hadn't been to Subway in a pretty long time so I was somewhat surprised that they still have the spicy Italian.
Atmosphere: 5
Food: 5
Service: 5
Marco A Guzman (Marc)
This Subway is just another Subway but it's the one nearest me. I hadn't been to Subway in a pretty long time so I was somewhat surprised that they still have the spicy Italian.
Atmosphere: 5
Food: 5
Service: 5
Marc A. Guzmán
This Subway is just another Subway but it's the one nearest me. I hadn't been to Subway in a pretty long time so I was somewhat surprised that they still have the spicy Italian.
Atmosphere: 5
Food: 5
Service: 5
Barry longingbush
I regularly eat at Subway and I love the food it is very healthy. But at this location at the corner of valley view and lampson I ordered a 6-inch sub and was told by the lady that I cannot add additional items when on my sub . I'll never return to this location this is the worst subway I've ever been to they hire employees that are from other countries that do not understand that customer service is number one keeping employees like this is going to destroy your customer loyalty and reputation.Never again wow I'm estatic rite now
Atmosphere: 1
Food: 1
Service: 1
Black n brown long beach
I regularly eat at Subway and I love the food it is very healthy. But at this location at the corner of valley view and lampson I ordered a 6-inch sub and was told by the lady that I cannot add additional items when on my sub . I'll never return to this location this is the worst subway I've ever been to they hire employees that are from other countries that do not understand that customer service is number one keeping employees like this is going to destroy your customer loyalty and reputation.Never again wow I'm estatic rite now
I love everything about Subway, the service, the food, the staff.
Atmosphere: 5
Food: 5
Service: 5
Gino Valenzuela
Good sandwich!
Atmosphere: 4
Food: 4
Service: 5
Byung Lee
Subway is a subway. What do you guys are expect? But the staffs here are very friendly and supportive.
andy b
Laiza was amazing
James Whyte
This place has been on and off the past few months, sometimes giving away our online order other times being under supplied of ingredients, but the other day was the last straw. My wife ordered three sandwiches, first two custom made, but the third one? No. The subway club only comes as is? RIDICULOUS. Oh and my Philly steak and cheese pro was not worth it. I am done with this one.
I went to this subway on October 6th 2024 around 10 am. Me and my family got subs and only 1 person came in when the last sub was being made. We had a coupon with us and the Mexican lady there gave us attitude because we didn’t cut it out but that was no deal for us because we could have done it on our own. She begin to go back and forth with one of my family members saying there’s a whole line behind us and we have to hurry up. Worst customer service . Thank you (we will not be coming back)
Atmosphere: 3
Food: 4
Service: 1
Sandwiches were good, pretzel was inedible, it was over baked, burned in places and too hard to bite into. Kind of disappointed.
Atmosphere: 5
Food: 4
Service: 5
The 2 had an attitude towards me. They seemed to have a serious personal issue. Asked questions and had a comment towards me. Never ever had such a bad experience.
Atmosphere: 5
Food: 5
Service: 1
Mexican lady has bad attitude don’t know why she works there dealing with customers vey unhappy charged me for items on my sandwich I didn’t get
Atmosphere: 1
Food: 1
Service: 1
Lack of customer service issue. I ordered soup, foot long, two chips and a large drink that I planned to eat during my Overnight Caregiving shift. I learned that the employee working was the manager(that's what she told me) and when I asked for a plastic bag to place all my items into she placed the bag on the counter and did not bother to help bag the food items. She proceeded to tell me that I did not need a plastic bag. I told her yes I do because I cannot carry two brown Subway bags plus my Overnight luggages into work. As I am explaining this to her she states I dont care about you or you traveling Overnight. I asked for my receipt and she said no she would not give it and she crinkled the receipt and moved it to the side of the money box. I asked for her name and she said she did not need to tell me her name. I asked for a refund due to poor customer service and she gave me a Voided receipt. I am not clear if the refund took place because Subway staff member turned off the lights inside of Subway, pointed and exclaimed, "Get out!!!" She mentioned she did not care what I had to say and I needed to, "Get out of her store". I'm really concerned about her behavior and Customer Service. I did not leave Subway feeling like a valued customer. I let her know that and she said she did not care.
Atmosphere: 1
Food: 1
Service: 1
This Subway is just another Subway but it's the one nearest me. I hadn't been to Subway in a pretty long time so I was somewhat surprised that they still have the spicy Italian.
Atmosphere: 5
Food: 5
Service: 5
This Subway is just another Subway but it's the one nearest me. I hadn't been to Subway in a pretty long time so I was somewhat surprised that they still have the spicy Italian.
Atmosphere: 5
Food: 5
Service: 5
This Subway is just another Subway but it's the one nearest me. I hadn't been to Subway in a pretty long time so I was somewhat surprised that they still have the spicy Italian.
Atmosphere: 5
Food: 5
Service: 5
I regularly eat at Subway and I love the food it is very healthy. But at this location at the corner of valley view and lampson I ordered a 6-inch sub and was told by the lady that I cannot add additional items when on my sub . I'll never return to this location this is the worst subway I've ever been to they hire employees that are from other countries that do not understand that customer service is number one keeping employees like this is going to destroy your customer loyalty and reputation.Never again wow I'm estatic rite now
Atmosphere: 1
Food: 1
Service: 1
I regularly eat at Subway and I love the food it is very healthy. But at this location at the corner of valley view and lampson I ordered a 6-inch sub and was told by the lady that I cannot add additional items when on my sub . I'll never return to this location this is the worst subway I've ever been to they hire employees that are from other countries that do not understand that customer service is number one keeping employees like this is going to destroy your customer loyalty and reputation.Never again wow I'm estatic rite now
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love everything about Subway, the service, the food, the staff.
Atmosphere: 5
Food: 5
Service: 5
Good sandwich!
Atmosphere: 4
Food: 4
Service: 5
Subway is a subway. What do you guys are expect? But the staffs here are very friendly and supportive.
Laiza was amazing
This place has been on and off the past few months, sometimes giving away our online order other times being under supplied of ingredients, but the other day was the last straw. My wife ordered three sandwiches, first two custom made, but the third one? No. The subway club only comes as is? RIDICULOUS. Oh and my Philly steak and cheese pro was not worth it. I am done with this one.
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