Wendy's
17420 S Western Ave, Gardena
(310) 327-7707
Recent Reviews
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Got my order after 12am wrong. I drove home about 10 mins away just to drive back and was told in order to fix my order I had to pay more since I was not charged originally. They didn’t even consider my 30 min back n fourth. Train your staff to always consider damage control In N out would have never!!!!!!
Atmosphere: 5
Food: 5
Service: 1
Horrible service. Waited nearly over 5 minutes for someone to even acknowledge me at the cashier. One worker stepped aside and told me someone would be right with me. Another wait. I asked for the 2 for $7 which the distracted cashier put down. On the register display it said something different, so I asked again and she was like "oh we don't have that anymore". Which means she wasn't even paying attention. Cashier kept stepping away from the register and multitasking. Bizarre. The thin mint shake is also not available even if you have the promotional $3 keychain tag. They love asking you what flavor soda you want, but then give you an empty cup for you to fill it up yourself. Stupid and nonsensical. Ghetto is as ghetto does.
Atmosphere: 2
Food: 3
Service: 1
Enjoy the meal and atmosphere
Atmosphere: 4
Food: 4
Service: 4
Just a whole new level of awful! Their receipt printer was still not working so I couldn't get a credit card receipt for my order. Was here a few days ago and they couldn't give me any receipt then either.
And I had a mobile order for 2 chilis, when I got home I saw no spoons whatsoever in the bag. A week ago, they said they were out of spoons. I guess they still can't get any spoons in. What a ghetto location this is!
Also, every time I order a Frosty here, it's always halfway melted! They can't even get their Frosty machine fixed! Wow.
Atmosphere: 1
Food: 1
Service: 1
There is no self-service kiosk, reduced menu. All additives and sauces for dishes must be asked from the cashier. No napkins are freely available. No portioned cream is available.
Atmosphere: 4
Food: 4
Service: 2
Not sure about everything else but the ice cream is terrific ??♀️
Atmosphere: 5
Food: 5
Service: 5
Very bad customer service. Multiple times I had to go return to this place because my order was not done correctly.
Good food and good service overall a couple of times the server forgot to put the dressing for the chicken nugget but other than that it is a good place
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries
Horrible customer service. Orders take forever to get
Atmosphere: 1
Food: 1
Service: 1
Came in to have a sit-down meal. talked to manager, it was hot and stuffy inside, would not open the door or turn on the AC. utilize drive-thru do not dine in.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I asked nice employees where is the restroom and they are seem very nice ?
Yesterday I bought meals for my children unfortunately all the food tastes bitter which most likely related to overused oil.
First time ever getting wendys food was hot and fresh. The chocolate shake is delicious. I signed up for rewards before hand and had a free item cashier was so nice to help me use my rewards because i didn’t know how to redeem it at the time but overall experience was great.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Crispy Chicken blt
We had a very large order and not everything was in the bags. Went back and got the missing items with no problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chili
Stopped by for quick early dinner. Kaleb handled many orders and difficult customers while I was there. I just thought he is doing an excellent job. Thought someone should hear that.
Atmosphere: 5
Food: 5
Service: 5
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