I was told by the manager that the card reader didn't work. Not for credit or EBT . Went back and spoke to someone else. She's known for telling people it doesn't work when it does. In addition especially if youre physically limited or disabled , they don't want you to extend the device to your vehicle to privately type in your pin. They either ask you for it or force you to lean to the window (which is painful) instead of allowing you to properly and comfortably use the CORDLESS device. Quality of food is decent but the preparation lacks heart. And like many fast food places , the menu clearly says combos followed by numbers. If I ask for a combo #7 please don't ask me if I want the sandwich or the meal when I obviously ordered the combo.
Atmosphere: 2
Food: 3
Service: 3
Khoury 2Ss
They always forget the condiments after charging you.
Edward Son
A bunch of kids working here....poor service and just hear them playing around and swearing ....also so cheap they give one napkin per customer....
Atmosphere: 1
Food: 1
Service: 1
Jude Rowley
Simple, Seamless and Satisfactory!!!
Atmosphere: 4
Food: 4
Service: 4
Respect One Choice Your Life
worker eatting food while serving no gloves
Food: 1
Service: 1
Deidra Kendrix
The cashier, Virginia, was rude to not just me, but the customer in front of me who was asking simple questions, seeing as he doesn't work for the company and would have no way of knowing any answers. Her approach is unwelcoming and the ways she speaks to people isn't the Wendy's standard. She belongs at McDonald's. No signage up to tell customers that there is a fee for any sauce, regardless of the meal type but becomes offended when asked for sauce and surprised when people pay for it. Kaleb needs more hours on front register.
Atmosphere: 4
Food: 4
Service: 1
daniel yost
Very nice
Atmosphere: 5
Food: 5
Service: 5
Ivonne Godinez
HORRIBLE CUSTOMER SERVICE BY BRENDA!! I went through the drive through and she was very impatient and became very aggressive when I asked for BBQ and closed the window right after. Wendy’s should really work on customer service!!!! Is Brenda a representation of this company??? Because I will never eat here again if she is!!
Service: 1
c J
Thank you so much, kaleb, for taking care of me right away. Your customer service was outstanding quick, attentive, and delivered with such a positive attitude. My food was served hot and fresh, and I truly felt looked after. I really appreciate your kindness and professionalism. I hope your team recognizes the value you bring whether that’s through more opportunities or even a bonus. You’re amazing, and thank you again!
Atmosphere: 5
Food: 5
Service: 5
Wer Bung
Very nice and freshly made food. The employees are very friendly and the place is super clean.
I give this Wendy a 3 because of service. I placed my order via mobile and comformed that when the worker asked to take my order in drive thru. When I arrived at the window, the server looked puzzled and asked me what was my order. I calmly stated that I placed a mobile order under D.R. She stepped away from the window then told me to pull forward, my order will be brought out to me. Two cars behind me received their order and left. I am still sitting and waiting. About 10 to 15 minutes later my order was brought to me and of course it was wrong but I was not going back because it was late. I can't understand why it took so long because I ordered a chicken nugget kids meal and a chicken sandwich biggie meal with a coke zero. I could understand if my meal was complicated but come on Wendys...
Diana Rangel
Asked for a cup of ice and lady charged me for a soda like all I got was a cup of ice and then coffe was cold but cup was hot it was first time and last time...
Food: 2
Service: 1
Diane Hill
Drive through, my food always fresh. The fries are nice and hot even when I get home they are still good.
Food: 5
Service: 5
Trina Dyson
TERRIBLE!!! TERRIBLE!!!!! OLD FOOD COLD POTATOES AFTER REQUESTING HOT AND FRESH UPON ODERING. THEN I HAD TO WAIT FOR FRESH FOOD I WAS THEN GIVEN HALF OF THE AMOUNT OF FRIES OF THE COLD ONES IN EXCHANGE FOR HOT AND FRESH
I was told by the manager that the card reader didn't work. Not for credit or EBT . Went back and spoke to someone else. She's known for telling people it doesn't work when it does. In addition especially if youre physically limited or disabled , they don't want you to extend the device to your vehicle to privately type in your pin. They either ask you for it or force you to lean to the window (which is painful) instead of allowing you to properly and comfortably use the CORDLESS device. Quality of food is decent but the preparation lacks heart. And like many fast food places , the menu clearly says combos followed by numbers. If I ask for a combo #7 please don't ask me if I want the sandwich or the meal when I obviously ordered the combo.
Atmosphere: 2
Food: 3
Service: 3
They always forget the condiments after charging you.
A bunch of kids working here....poor service and just hear them playing around and swearing ....also so cheap they give one napkin per customer....
Atmosphere: 1
Food: 1
Service: 1
Simple, Seamless and Satisfactory!!!
Atmosphere: 4
Food: 4
Service: 4
worker eatting food while serving no gloves
Food: 1
Service: 1
The cashier, Virginia, was rude to not just me, but the customer in front of me who was asking simple questions, seeing as he doesn't work for the company and would have no way of knowing any answers. Her approach is unwelcoming and the ways she speaks to people isn't the Wendy's standard. She belongs at McDonald's. No signage up to tell customers that there is a fee for any sauce, regardless of the meal type but becomes offended when asked for sauce and surprised when people pay for it. Kaleb needs more hours on front register.
Atmosphere: 4
Food: 4
Service: 1
Very nice
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE CUSTOMER SERVICE BY BRENDA!! I went through the drive through and she was very impatient and became very aggressive when I asked for BBQ and closed the window right after. Wendy’s should really work on customer service!!!! Is Brenda a representation of this company??? Because I will never eat here again if she is!!
Service: 1
Thank you so much, kaleb, for taking care of me right away. Your customer service was outstanding quick, attentive, and delivered with such a positive attitude. My food was served hot and fresh, and I truly felt looked after. I really appreciate your kindness and professionalism. I hope your team recognizes the value you bring whether that’s through more opportunities or even a bonus. You’re amazing, and thank you again!
Atmosphere: 5
Food: 5
Service: 5
Very nice and freshly made food. The employees are very friendly and the place is super clean.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I give this Wendy a 3 because of service. I placed my order via mobile and comformed that when the worker asked to take my order in drive thru. When I arrived at the window, the server looked puzzled and asked me what was my order. I calmly stated that I placed a mobile order under D.R. She stepped away from the window then told me to pull forward, my order will be brought out to me. Two cars behind me received their order and left. I am still sitting and waiting. About 10 to 15 minutes later my order was brought to me and of course it was wrong but I was not going back because it was late. I can't understand why it took so long because I ordered a chicken nugget kids meal and a chicken sandwich biggie meal with a coke zero. I could understand if my meal was complicated but come on Wendys...
Asked for a cup of ice and lady charged me for a soda like all I got was a cup of ice and then coffe was cold but cup was hot it was first time and last time...
Food: 2
Service: 1
Drive through, my food always fresh. The fries are nice and hot even when I get home they are still good.
Food: 5
Service: 5
TERRIBLE!!! TERRIBLE!!!!! OLD FOOD COLD POTATOES AFTER REQUESTING HOT AND FRESH UPON ODERING. THEN I HAD TO WAIT FOR FRESH FOOD I WAS THEN GIVEN HALF OF THE AMOUNT OF FRIES OF THE COLD ONES IN EXCHANGE FOR HOT AND FRESH
It's a Wendy's you either like it or you don't
Atmosphere: 4
Food: 4
Service: 4
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