1st time here! I've walked by it many times on the way to Shake Shack but decided today is the day! (Of course, the recent Shaq commercials pushed as well). I ordered The Ultimate with a side of fries and a drink.The fries are crispy. There are different styles of fries, but I went with the regular. They're long flat style fries, and they don't retain heat that long, so eat them quickly.The Ultimate - this sandwich was really good. In fact, I've been building this exact sandwich at chick-fil-a for years, minus the crispy onions. Its The mac and cheese is so so so delicious.Drink options are pepsi products or the sourced in brand "Stubborn" that a lot of burger franchises have adopted (and Blaze pizza iirc). They also have sweet tea andThe combo I got with was $14.08 (with tax $15.53). I think this is pretty fair for 1) glendale and 2) the mac and cheese as a stand alone side is $4.49.There are 2 single use restrooms. 1 male and 1 female. Typlically in LA single use restrooms are genderless so you don't have to wait as long but it is what it is (I don't think anyone will actually care if you use either one).They also have wifi: 25mb up/10mb down. "yummyyummy"All in all...I have no reason to go the shake shack anymore. Instead I'm getting Shaq's sandwiches at Big ChickenVegetarian options: Fries, shakes, and mac n cheese. There are also salads but they come with grilled or crispy checken. (I think you can ask for them on the side).Not vegan. They use real milkKid-friendliness: They serve alcohol here but there are kid meals each for 6.99Wheelchair accessibility: Easy in and out access from the sidewalk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
D.j. Taylor
The chicken is great, but their hours say they are open until 10pm on Friday and Saturday, but the doors are currently locked and the girl at the front is counting the register down since 9:28 pm. There is no sign explaining why the hours are suddenly reduced.
Atmosphere: 1
Food: 5
Service: 1
Mike Klein
Exactly what you’d expect from Shaq, total excellence.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwiches, BC Fries
Fahad H.
I really wanted to like this place because of the great location & friendly staff but the food is disappointing! Ordered the 5 pc. Chicken Tenders (extra crispy) but sadly it was kinda bland, lacking seasonings and no crispiness in it! Jack in the box's Spicy Tenders are one of the best right now so I'm just gonna stick with that!
Amanda F.
There was a long piece of plastic wrapping in my sandwich. So disgusting. I don't know how this place is still open.
They are the best. Customer service is perfect and so is the food❤️
Atmosphere: 5
Food: 5
Service: 5
Jessica Wylie
Second time trying this place out and the food is amazing!!! The chicken is crispy and juicy, buns are nice and soft with the perfect amount of texture as well as spice chrispyness and smokiness all at the same time! Definitely the perfect spot to splurge on your cheat day absolutely super worth it!!!
Excellent chicken sandwiches and fries. Sauces are serve-yourself, as are fountain drinks, and there are plenty to choose from, including craft sodas on tap.
Service was very good, they had flash card type menu with pictures of every sandwich. Which is great for me because I’m a picture person lol. Food was amazing. I wish we had one of these in San Diego!
Had high expectations for something with Shaq's name on it. He is basically the branding on here, and it says "with flavor as big as Shaq) and both me and my partner thought it was just mediocre at best. The fries were these super thin, almost potato chip-like, steak fries that had no substance to them, and the chicken was super bland. The breading was really thin and barely there, and on the way home both of our stomachs were having a hard time.I expect this level of meal from stuff I bought in the freezer section of the grocery store, not from a franchise started by Shaq. He's rich, if he wanted a chicken franchise I would think he would want the food to be good, maybe he likes it, but I'd rather go to Chik Fil A or Popeyes or even McDonald's.
Atmosphere: 4
Food: 2
Service: 4
Ian S.
Had high expectations for something with Shaq's name on it. He is basically the branding on here, and it says "with flavor as big as Shaq) and both me and my partner thought it was just mediocre at best. The fries were these super thin, almost potato chip-like, steak fries that had no substance to them, and the chicken was super bland. The breading was really thin and barely there, and on the way home both of our stomachs were having a hard time.I expect this level of meal from stuff I bought in the freezer section of the grocery store, not from a franchise started by Shaq. He's rich, if he wanted a chicken franchise I would think he would want the food to be good, maybe he likes it, but I'd rather go to Chik Fil A or Popeyes or even McDonald's.
daniel ames
The food was fine, not bad but not great either. I did like the sauces and the soda selection.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sauce, Big Chicken Fries, Crispy Chicken Sandwiches
Jon R.
For the price for what you got seemed a little high, seasoning / breading was good. Wasn't too hot was expecting a little hotter. Restaurant was clean and inviting the two ladies behind the counter were friendly and explained a few things for us being our first time there. Artisanal sodas and sweet tea and strawberry lemonade most choices were good. Had about 4-5 sauces to choose from I liked the chipotle one. The house made chips (ordered well done) were like julienned steak fries and were actually really good if a potato chip and a steak fry had a baby. We enjoyed those. Not sure if we'd go out of our way to come back but if we were in the area we'd have it as one of the options. Might try the dirty fries next time those looked good.
1st time here! I've walked by it many times on the way to Shake Shack but decided today is the day! (Of course, the recent Shaq commercials pushed as well). I ordered The Ultimate with a side of fries and a drink.The fries are crispy. There are different styles of fries, but I went with the regular. They're long flat style fries, and they don't retain heat that long, so eat them quickly.The Ultimate - this sandwich was really good. In fact, I've been building this exact sandwich at chick-fil-a for years, minus the crispy onions. Its The mac and cheese is so so so delicious.Drink options are pepsi products or the sourced in brand "Stubborn" that a lot of burger franchises have adopted (and Blaze pizza iirc). They also have sweet tea andThe combo I got with was $14.08 (with tax $15.53). I think this is pretty fair for 1) glendale and 2) the mac and cheese as a stand alone side is $4.49.There are 2 single use restrooms. 1 male and 1 female. Typlically in LA single use restrooms are genderless so you don't have to wait as long but it is what it is (I don't think anyone will actually care if you use either one).They also have wifi: 25mb up/10mb down. "yummyyummy"All in all...I have no reason to go the shake shack anymore. Instead I'm getting Shaq's sandwiches at Big ChickenVegetarian options: Fries, shakes, and mac n cheese. There are also salads but they come with grilled or crispy checken. (I think you can ask for them on the side).Not vegan. They use real milkKid-friendliness: They serve alcohol here but there are kid meals each for 6.99Wheelchair accessibility: Easy in and out access from the sidewalk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
The chicken is great, but their hours say they are open until 10pm on Friday and Saturday, but the doors are currently locked and the girl at the front is counting the register down since 9:28 pm. There is no sign explaining why the hours are suddenly reduced.
Atmosphere: 1
Food: 5
Service: 1
Exactly what you’d expect from Shaq, total excellence.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwiches, BC Fries
I really wanted to like this place because of the great location & friendly staff but the food is disappointing! Ordered the 5 pc. Chicken Tenders (extra crispy) but sadly it was kinda bland, lacking seasonings and no crispiness in it! Jack in the box's Spicy Tenders are one of the best right now so I'm just gonna stick with that!
There was a long piece of plastic wrapping in my sandwich. So disgusting. I don't know how this place is still open.
Cool atmosphere for a chicken
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dirty Fries, Crispy Chicken Sandwiches
They are the best. Customer service is perfect and so is the food❤️
Atmosphere: 5
Food: 5
Service: 5
Second time trying this place out and the food is amazing!!! The chicken is crispy and juicy, buns are nice and soft with the perfect amount of texture as well as spice chrispyness and smokiness all at the same time! Definitely the perfect spot to splurge on your cheat day absolutely super worth it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shaq Sauce, Crispy Chicken Sandwiches
Excellent chicken sandwiches and fries. Sauces are serve-yourself, as are fountain drinks, and there are plenty to choose from, including craft sodas on tap.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sauce, Fries, Crispy Chicken Sandwiches
Service was very good, they had flash card type menu with pictures of every sandwich. Which is great for me because I’m a picture person lol. Food was amazing. I wish we had one of these in San Diego!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Fries, Crispy Chicken Sandwiches
Restaurantji Recommends
The people are awesome, the sauces are tasty. Highly recommend this place i want to have big chicken for lunch every
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Sauce, Chicken Tenders, Fries, Sandwiches, Crispy Chicken Sandwiches
Had high expectations for something with Shaq's name on it. He is basically the branding on here, and it says "with flavor as big as Shaq) and both me and my partner thought it was just mediocre at best. The fries were these super thin, almost potato chip-like, steak fries that had no substance to them, and the chicken was super bland. The breading was really thin and barely there, and on the way home both of our stomachs were having a hard time.I expect this level of meal from stuff I bought in the freezer section of the grocery store, not from a franchise started by Shaq. He's rich, if he wanted a chicken franchise I would think he would want the food to be good, maybe he likes it, but I'd rather go to Chik Fil A or Popeyes or even McDonald's.
Atmosphere: 4
Food: 2
Service: 4
Had high expectations for something with Shaq's name on it. He is basically the branding on here, and it says "with flavor as big as Shaq) and both me and my partner thought it was just mediocre at best. The fries were these super thin, almost potato chip-like, steak fries that had no substance to them, and the chicken was super bland. The breading was really thin and barely there, and on the way home both of our stomachs were having a hard time.I expect this level of meal from stuff I bought in the freezer section of the grocery store, not from a franchise started by Shaq. He's rich, if he wanted a chicken franchise I would think he would want the food to be good, maybe he likes it, but I'd rather go to Chik Fil A or Popeyes or even McDonald's.
The food was fine, not bad but not great either. I did like the sauces and the soda selection.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Sauce, Big Chicken Fries, Crispy Chicken Sandwiches
For the price for what you got seemed a little high, seasoning / breading was good. Wasn't too hot was expecting a little hotter. Restaurant was clean and inviting the two ladies behind the counter were friendly and explained a few things for us being our first time there. Artisanal sodas and sweet tea and strawberry lemonade most choices were good. Had about 4-5 sauces to choose from I liked the chipotle one. The house made chips (ordered well done) were like julienned steak fries and were actually really good if a potato chip and a steak fry had a baby. We enjoyed those. Not sure if we'd go out of our way to come back but if we were in the area we'd have it as one of the options. Might try the dirty fries next time those looked good.