Thank you BIG JIM for your amazing donuts and wonderful service. I can't thank you enough for these yummy donuts! Price is good too!
Rachel Rice
Friendly cashier but when I walked in I was immediately hit by cigar smoke and can swear I could taste it in the donuts I had pre-ordered... The older male customers hanging out in there were also staring at me and I felt weirdly uncomfortable and anxious to leave.
Atmosphere: 1
Food: 2
Service: 3
Sylva G.
We've been buying donuts from this place for over 20 years. So delicious and workers are so friendly. They're always throwing in free donuts. Great variety. And extremely extremely affordable.
Azin J.
The donuts here are amazing, the staff is so kind and generous. And it was easy to get in and out. Highly recommend!
Jade L.
Poor customer service and inconsistency. I went in Tuesday and was served by someone else, a bagel with cream cheese. Great service. Today, the lady there wanted to charge me for packets of cream cheese. I asked about the service I had gotten before and she gave me a hard time. How are all of your employees not trained to provide CONSISTENT service? Just poor service, bad management, incompetent and rude staff. With all of the similar businesses in the area, I won't be back.
Mark P.
It is rare to find excellent customer service, kindness and generosity. Mary, you are awesome and kind, i have observed your interaction with your customers especially elderlies. Donuts are fresh and good! Love to support this local business.
Jennifer R.
I love Big Jim's. They are the best Donut shop I ever wanna they are so friendly and lovely people. They love and care for their customers and love to communicate with your customers. I hundred percent recommend to go to Big Jim's in Glendale
Bianca R.
I love a restaurant that doesn't waste food! Ordered from Too Good To Go and they gave me 14 donuts which I can share with my entire family! All donuts are fresh too! The place is very casual and the service was quick. One click on the app and then I'm good to go!
Shei W.
me and my friends stopped by here for a quick bite and ended up eating the best sandwich i've ever tasted. i got myself a ham & cheese croissant to be simple but my friend got a sandwich with lettuce, pickles, the works basically. it smelled so delicious with the bacon & avocado. to be honest i didn't expect much because the customers were kind of creeping me out. there were 3 of us girls and one guy so it just was kind of off-putting. but they were customers so we decided not to eat inside. best customer service though! 5 stars for the buisness itself, can't blame creepy men for recognizing good food i suppose.
Candace B.
Excellent value for the price. Fresh and great taste. Customer service on the other hand lacking as I wasn't greeted when I walked in even though the employee behind the counter saw me. When I approached the counter, again he saw me but was just standing there ignoring me until I spoke. I also did not like that when I was pleasantly surprised and thanked him for my order he made it a point to tell me he didn't do anything special for me, everyone gets the same thing (rude.) I can't be grateful? and say thank you and be pleasant? I am my own person and everyone isn't the same. Anyway, they should work on the customer service. Not sure if I will return, didn't feel welcomed.
It should be 24 hours but I am here at 3:00a but they are closed false advertising don't lie to people
Ida S.
The donuts here are A+++. I came at midnight and got a simple glazed, one of the best I've ever had. The cinnamon chocolate twist and regular twists are great too! Wonderful service and convenient hours
Angie
Probably one of the BEST places to get sandwiches from. The sandwhiches are croissants with your choice of eggs , bacon, ham, or whatever you want that’s on the menu . The food was so delicious and I ate it up . However one thing is they have this delicious croissant that was given to me with lettuce tomato and avocado and it was the best thing ever. However the next time I went they didn’t add lettuce , tomato , or avocado, so just make sure to ask in advance . But overall it’s a great place to go and I love that place and the ladies attending the place are sweet and give free donuts from time to time . Definitely recommend and one of those hidden gold spots.
Emily D.
10 out of 10 times I prefer going to a mom and pop owned donut shop over a chain. Not only that, this one seems to be open 24 hours! The latest I've been is around 10pm. The staff are super friendly and can definitely tell that they're putting in the work. Donuts: Solid classic donuts! They also do a blueberry cake with a cinnamon sugar coating that I haven't seen before that is a nice change of pace. The donuts don't have an overly old oil taste, even when I eat them the next day.Parking: A pretty large shared lot. Since there are several active other stores in the strip mall, sometimes the spots are all taken. There's also free street parking if you're really desperate.
Melody
Received assorted donuts and they’re all so delicious ?
Thank you BIG JIM for your amazing donuts and wonderful service. I can't thank you enough for these yummy donuts! Price is good too!
Friendly cashier but when I walked in I was immediately hit by cigar smoke and can swear I could taste it in the donuts I had pre-ordered... The older male customers hanging out in there were also staring at me and I felt weirdly uncomfortable and anxious to leave.
Atmosphere: 1
Food: 2
Service: 3
We've been buying donuts from this place for over 20 years. So delicious and workers are so friendly. They're always throwing in free donuts. Great variety. And extremely extremely affordable.
The donuts here are amazing, the staff is so kind and generous. And it was easy to get in and out. Highly recommend!
Poor customer service and inconsistency. I went in Tuesday and was served by someone else, a bagel with cream cheese. Great service. Today, the lady there wanted to charge me for packets of cream cheese. I asked about the service I had gotten before and she gave me a hard time. How are all of your employees not trained to provide CONSISTENT service? Just poor service, bad management, incompetent and rude staff. With all of the similar businesses in the area, I won't be back.
It is rare to find excellent customer service, kindness and generosity. Mary, you are awesome and kind, i have observed your interaction with your customers especially elderlies. Donuts are fresh and good! Love to support this local business.
I love Big Jim's. They are the best Donut shop I ever wanna they are so friendly and lovely people. They love and care for their customers and love to communicate with your customers. I hundred percent recommend to go to Big Jim's in Glendale
I love a restaurant that doesn't waste food! Ordered from Too Good To Go and they gave me 14 donuts which I can share with my entire family! All donuts are fresh too! The place is very casual and the service was quick. One click on the app and then I'm good to go!
me and my friends stopped by here for a quick bite and ended up eating the best sandwich i've ever tasted. i got myself a ham & cheese croissant to be simple but my friend got a sandwich with lettuce, pickles, the works basically. it smelled so delicious with the bacon & avocado. to be honest i didn't expect much because the customers were kind of creeping me out. there were 3 of us girls and one guy so it just was kind of off-putting. but they were customers so we decided not to eat inside. best customer service though! 5 stars for the buisness itself, can't blame creepy men for recognizing good food i suppose.
Excellent value for the price. Fresh and great taste. Customer service on the other hand lacking as I wasn't greeted when I walked in even though the employee behind the counter saw me. When I approached the counter, again he saw me but was just standing there ignoring me until I spoke. I also did not like that when I was pleasantly surprised and thanked him for my order he made it a point to tell me he didn't do anything special for me, everyone gets the same thing (rude.) I can't be grateful? and say thank you and be pleasant? I am my own person and everyone isn't the same. Anyway, they should work on the customer service. Not sure if I will return, didn't feel welcomed.
Restaurantji Recommends
It should be 24 hours but I am here at 3:00a but they are closed false advertising don't lie to people
The donuts here are A+++. I came at midnight and got a simple glazed, one of the best I've ever had. The cinnamon chocolate twist and regular twists are great too! Wonderful service and convenient hours
Probably one of the BEST places to get sandwiches from. The sandwhiches are croissants with your choice of eggs , bacon, ham, or whatever you want that’s on the menu . The food was so delicious and I ate it up . However one thing is they have this delicious croissant that was given to me with lettuce tomato and avocado and it was the best thing ever. However the next time I went they didn’t add lettuce , tomato , or avocado, so just make sure to ask in advance . But overall it’s a great place to go and I love that place and the ladies attending the place are sweet and give free donuts from time to time . Definitely recommend and one of those hidden gold spots.
10 out of 10 times I prefer going to a mom and pop owned donut shop over a chain. Not only that, this one seems to be open 24 hours! The latest I've been is around 10pm. The staff are super friendly and can definitely tell that they're putting in the work. Donuts: Solid classic donuts! They also do a blueberry cake with a cinnamon sugar coating that I haven't seen before that is a nice change of pace. The donuts don't have an overly old oil taste, even when I eat them the next day.Parking: A pretty large shared lot. Since there are several active other stores in the strip mall, sometimes the spots are all taken. There's also free street parking if you're really desperate.
Received assorted donuts and they’re all so delicious ?