We visited Blaze Pizza with my son. The food had a lot of cheese and was salty. While eating, my son got thirsty. He asked an employee named Melanie for a cup to get some water. Melanie told him they had no cups left for water. She explained clearly that they only had cups for soda. She did not offer him a soda cup because those cups require payment. This meant my son had no free option to get water. I believe this situation is wrong for several reasons. Firstly, I encourage my son to be independent. Kids should always feel comfortable asking adults for water.Secondly, water is healthy and important, especially after eating salty food. We teach our son not to drink soda.Thirdly, kids should never be turned away when asking for water. Staying hydrated is extremely important, particularly during hot days in Los Angeles. Adults, especially restaurant employees, should always provide help when a child asks for water. After my son told me this, I approached Melanie to confirm the situation. Melanie again said clearly there were no cups for water, only soda cups available. Then another male employee came. He politely offered a soda cup, we did not accept it because we already had water in our car and were about to leave. So we drank water later in our car. My concern is not about Melanie. She was probably just following the business policy. My main concern is about the management and their policy. Management should understand it is not right to place kids in such situations. Not every child has an adult nearby to help or money available. It is important that children always have access to water. I hope management reads this review carefully and clearly explains to all employees the importance of providing free water when children request it. The policy should be changed to ensure kids always have access to water in their restaurant. This review expresses my personal experience and honest opinion. It is written based on actual events that happened during my visit. All statements are factual and true to the best of my knowledge. This review is not intended to cause harm or negatively affect the reputation of the business or its employees. It is shared to encourage positive change and better customer care practices.
Atmosphere: 3
Food: 3
Service: 1
Anthony Padilla
Great pizza at a fair price... if you're using the rewards and offers. Can't beat a custom-made pizza, it's always the best.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
John Robles
Pizza was alright for fast srvice place, nothing remarkable. If you are looking for a quick bite at the mall the i can recommend this for you!
Donald Souders
I was there 3/34/25 at 4:29 pm Customer service was unwelcoming and dry the service overall was so poor and they work so slow.
Kali
I loved this byo pizza place. There's a great variety of toppings, including vegan cheese and spicy chorizo. The pizza is tasty, fairly priced, and ready in only a few minutes.
hili noi
Blaze Pizza in Glendale is one of my favorite places to grab a quick, delicious, and fully customizable pizza. The build-your-own option is perfect for creating exactly what you’re craving. I always go for the cauliflower crust—it’s light, crispy, and a great gluten-free option.
The variety of fresh toppings is impressive, from classic cheeses and veggies to unique options like roasted garlic and arugula. The pizzas are cooked to perfection in just a few minutes, thanks to their super-hot oven.
The staff is friendly and efficient, and the restaurant is clean with plenty of seating. Whether dining in or taking it to go, Blaze Pizza is a reliable choice for tasty, personalized pizza at a great price. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
javier m
Was christmas shopping at the galleria. didnt want to deal with the food court long lines so we went to blaze pizza never had it before but it is pretty good. a bit pricy but good pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Karen C.
It was my first time here. I had the blazed bbq and it was good. I finished the whole pizza.
Atmosphere: 5
Food: 5
Service: 5
RJ Carroll
Delicious and fast pizza place located inside the shopping center. The staff were also very friendly and helpful.
My mom went to this Blaze Pizza restaurant and ordered a Build-your-own pizza as usual. She wanted to pay in cash with a $100 dollar bill. However, the cashier couldn't accept $100 bills which was disappointing. My mom began asking people around for change. Best she got was a $50. Unfortunately, the cashier couldn't accept the $50 bill either. The lack of service and the rude attitude of the cashier made my mom's experience miserable.
Atmosphere: 1
Service: 1
David Y.
Note: Blaze Pizza is on an upper level, not in the food court.
IMO, one of the best spots to eat out (not just best spots for pizza). Fast, healthy, relatively inexpensive (currently about $15 at malls, $12 elsewhere, but it's enough food for two meals). At this location, I was served by "Raffa" who expertly cooks multiple pizzas, without a timer, while also waiting on other customers. He also seems to know just how fast he can slide a pie into the oven, without the toppings falling off.
Parking: Glendale Galleria has free parking without having to take a ticket. Park near in the "A" garage for food court and restrooms.
We visited Blaze Pizza with my son. The food had a lot of cheese and was salty. While eating, my son got thirsty. He asked an employee named Melanie for a cup to get some water. Melanie told him they had no cups left for water. She explained clearly that they only had cups for soda. She did not offer him a soda cup because those cups require payment. This meant my son had no free option to get water.
I believe this situation is wrong for several reasons.
Firstly, I encourage my son to be independent. Kids should always feel comfortable asking adults for water.Secondly, water is healthy and important, especially after eating salty food. We teach our son not to drink soda.Thirdly, kids should never be turned away when asking for water. Staying hydrated is extremely important, particularly during hot days in Los Angeles. Adults, especially restaurant employees, should always provide help when a child asks for water.
After my son told me this, I approached Melanie to confirm the situation. Melanie again said clearly there were no cups for water, only soda cups available. Then another male employee came. He politely offered a soda cup, we did not accept it because we already had water in our car and were about to leave. So we drank water later in our car.
My concern is not about Melanie. She was probably just following the business policy. My main concern is about the management and their policy. Management should understand it is not right to place kids in such situations. Not every child has an adult nearby to help or money available. It is important that children always have access to water. I hope management reads this review carefully and clearly explains to all employees the importance of providing free water when children request it. The policy should be changed to ensure kids always have access to water in their restaurant.
This review expresses my personal experience and honest opinion. It is written based on actual events that happened during my visit. All statements are factual and true to the best of my knowledge. This review is not intended to cause harm or negatively affect the reputation of the business or its employees. It is shared to encourage positive change and better customer care practices.
Atmosphere: 3
Food: 3
Service: 1
Great pizza at a fair price... if you're using the rewards and offers. Can't beat a custom-made pizza, it's always the best.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Pizza was alright for fast srvice place, nothing remarkable. If you are looking for a quick bite at the mall the i can recommend this for you!
I was there 3/34/25 at 4:29 pm
Customer service was unwelcoming and dry the service overall was so poor and they work so slow.
I loved this byo pizza place. There's a great variety of toppings, including vegan cheese and spicy chorizo. The pizza is tasty, fairly priced, and ready in only a few minutes.
Blaze Pizza in Glendale is one of my favorite places to grab a quick, delicious, and fully customizable pizza. The build-your-own option is perfect for creating exactly what you’re craving. I always go for the cauliflower crust—it’s light, crispy, and a great gluten-free option.
The variety of fresh toppings is impressive, from classic cheeses and veggies to unique options like roasted garlic and arugula. The pizzas are cooked to perfection in just a few minutes, thanks to their super-hot oven.
The staff is friendly and efficient, and the restaurant is clean with plenty of seating. Whether dining in or taking it to go, Blaze Pizza is a reliable choice for tasty, personalized pizza at a great price. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Was christmas shopping at the galleria. didnt want to deal with the food court long lines so we went to blaze pizza never had it before but it is pretty good. a bit pricy but good pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
It was my first time here. I had the blazed bbq and it was good. I finished the whole pizza.
Atmosphere: 5
Food: 5
Service: 5
Delicious and fast pizza place located inside the shopping center. The staff were also very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
The Good Cheese
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Restaurantji Recommends
Clean and neat. Thin crust pizza is fab
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Yummers!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
My mom went to this Blaze Pizza restaurant and ordered a Build-your-own pizza as usual. She wanted to pay in cash with a $100 dollar bill. However, the cashier couldn't accept $100 bills which was disappointing. My mom began asking people around for change. Best she got was a $50. Unfortunately, the cashier couldn't accept the $50 bill either. The lack of service and the rude attitude of the cashier made my mom's experience miserable.
Atmosphere: 1
Service: 1
Note: Blaze Pizza is on an upper level, not in the food court.
IMO, one of the best spots to eat out (not just best spots for pizza). Fast, healthy, relatively inexpensive (currently about $15 at malls, $12 elsewhere, but it's enough food for two meals). At this location, I was served by "Raffa" who expertly cooks multiple pizzas, without a timer, while also waiting on other customers. He also seems to know just how fast he can slide a pie into the oven, without the toppings falling off.
Parking: Glendale Galleria has free parking without having to take a ticket. Park near in the "A" garage for food court and restrooms.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Love a simple pie with all the vegetables!
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