I like el pollo loco. Yesterday, I wanted to purchase a meal, 2 piece but didn't need the drink, for that matter want. I asked the manager on duty, if I may dine in, and bring my soda to drink with my meal. He said NO. I then got it to go! After all, I was spending a little less than $20 for dinner. Weak El Pollo Loco 😜 Thanks Mr Supervisor appreciate your welcome ness.
Alvin Baligad
Good amount of parking. Drive through was crowded but inside service was good
Atmosphere: 4
Food: 4
Service: 4
Modern Bird Travels
We recently dined at Pollo Loco and found the overall experience to be quite satisfactory. The facility was clean, the food was great, and the prices were reasonable for the quality provided. While the staff were attentive and efficient, we noted that they did not return greetings, which was a minor shortfall in an otherwise friendly service. The bathrooms, however, were not as clean as we had hoped, and there was ample parking available. Overall, we believe Pollo Loco delivers excellent meals at a good value in a clean environment, making it a worthwhile choice for a quick meal.
Atmosphere: 3
Food: 5
Service: 3
Nasser Abouzelam
Waiting for 30 min to get my order. Rude staff. No apology . Just excuses
Atmosphere: 1
Service: 1
Ararat Pasha
Inspiration
Atmosphere: 5
Food: 5
Service: 5
Pean0t :D
Got my order wrong missing items and got my food late
cash feschyan
Im coming 2nd time in this location and this guy name is Carlos always helping me like his own restaurant. I hope one day he gone have his own restaurant or be a manager. It’s not lots of places you can get service like he give to me.
Atmosphere: 5
Food: 5
Service: 5
Rene Briggs
The restaurant layout was practical.
Gina
I’ve never seen a busy pollo loco so I was shocked the restaurant was full. Then I tasted the food and realized why. It was so yummy it didn’t even taste like pollo loco 😂 the best and only good pollo loco I’ve been to. 4 stars because they forgot the sauces and one of my items I ordered…oh well at least what I received was tasty
Atmosphere: 5
Food: 5
Service: 2
Ron G
The bathrooms are outside, not familiar with area felt uncomfortable having to go outside.
Actual food is ok, when it’s accurate. Beverages, stay away from.. unless you like overly carbonated water with a splash of flavor, of which doesn’t even resemble what you order. We had Diet Coke this time, one sip and had to spit. Tasted like an unclean machine; a moldy flavor, and was sewage brown in color (photo included). Employee at the drive thru was very rude and argued what we ordered. We had a mobile order, so it’s pretty cut and dry.. he argued we had a single tostada, when we actually had multiple combos(smh). Perhaps try a different location, because this one seems like a health hazard with the beverages.
Atmosphere: 2
Food: 2
Service: 1
Elmer Hernandez
I always have to say them to cook my chicken. The chicken color the serve is yellow. It is raw. They don't want to work anymore
Atmosphere: 3
Food: 2
Service: 1
Elizabeth M
This is the worst el Pollo, which is a shame because I love el Pollo
Atmosphere: 1
Food: 2
Service: 1
Mark Williams
All El Pollo Loco's are not credited equally. This store constantly has great quality and selection. I drove past several restaurants to get to this chicken 🐔.
Atmosphere: 5
Food: 5
Service: 5
silva key key
Oh wow no way would I go there again everyone not happy not in a good mood you pay extra for everything the employees do not want to work
I like el pollo loco. Yesterday, I wanted to purchase a meal, 2 piece but didn't need the drink, for that matter want. I asked the manager on duty, if I may dine in, and bring my soda to drink with my meal. He said NO. I then got it to go! After all, I was spending a little less than $20 for dinner. Weak El Pollo Loco 😜 Thanks Mr Supervisor appreciate your welcome ness.
Good amount of parking. Drive through was crowded but inside service was good
Atmosphere: 4
Food: 4
Service: 4
We recently dined at Pollo Loco and found the overall experience to be quite satisfactory. The facility was clean, the food was great, and the prices were reasonable for the quality provided. While the staff were attentive and efficient, we noted that they did not return greetings, which was a minor shortfall in an otherwise friendly service. The bathrooms, however, were not as clean as we had hoped, and there was ample parking available. Overall, we believe Pollo Loco delivers excellent meals at a good value in a clean environment, making it a worthwhile choice for a quick meal.
Atmosphere: 3
Food: 5
Service: 3
Waiting for 30 min to get my order. Rude staff. No apology . Just excuses
Atmosphere: 1
Service: 1
Inspiration
Atmosphere: 5
Food: 5
Service: 5
Got my order wrong missing items and got my food late
Im coming 2nd time in this location and this guy name is Carlos always helping me like his own restaurant. I hope one day he gone have his own restaurant or be a manager. It’s not lots of places you can get service like he give to me.
Atmosphere: 5
Food: 5
Service: 5
The restaurant layout was practical.
I’ve never seen a busy pollo loco so I was shocked the restaurant was full. Then I tasted the food and realized why. It was so yummy it didn’t even taste like pollo loco 😂 the best and only good pollo loco I’ve been to. 4 stars because they forgot the sauces and one of my items I ordered…oh well at least what I received was tasty
Atmosphere: 5
Food: 5
Service: 2
The bathrooms are outside, not familiar with area felt uncomfortable having to go outside.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Actual food is ok, when it’s accurate. Beverages, stay away from.. unless you like overly carbonated water with a splash of flavor, of which doesn’t even resemble what you order. We had Diet Coke this time, one sip and had to spit. Tasted like an unclean machine; a moldy flavor, and was sewage brown in color (photo included). Employee at the drive thru was very rude and argued what we ordered. We had a mobile order, so it’s pretty cut and dry.. he argued we had a single tostada, when we actually had multiple combos(smh). Perhaps try a different location, because this one seems like a health hazard with the beverages.
Atmosphere: 2
Food: 2
Service: 1
I always have to say them to cook my chicken. The chicken color the serve is yellow. It is raw. They don't want to work anymore
Atmosphere: 3
Food: 2
Service: 1
This is the worst el Pollo, which is a shame because I love el Pollo
Atmosphere: 1
Food: 2
Service: 1
All El Pollo Loco's are not credited equally. This store constantly has great quality and selection. I drove past several restaurants to get to this chicken 🐔.
Atmosphere: 5
Food: 5
Service: 5
Oh wow no way would I go there again everyone not happy not in a good mood you pay extra for everything the employees do not want to work
Atmosphere: 1
Food: 1
Service: 1
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