The meat was dry and the service was poor. We felt sick after we left and ended up getting food poisoning at this location. I love other Gen’s, but this one is a bad one.
Nadia Santiago
The place is not very big, the food is delicious and the people who serve you are friendly, although it takes a long time to pass, there were many empty tables and it takes a long time to clean the tables that are unoccupied, I guess that is why it takes you a long time to pass although Once you do it, they don't take long to serve you, you need to be controlling the temperature of the grill because they don't do it, which I definitely didn't like, the bathrooms were very dirty, in front of the restaurant there is a parking lot so you won't have a problem with it. That's something that's on the menu and that the waiters don't tell you or at least the one who served us didn't, is that you should eat everything you order (so think carefully about what you're going to order), generally good.
Atmosphere: 4
Food: 5
Service: 5
armen kazarian
very very bad place!!! the workers are very slow and they were not pleasant!!! this was my first and last time I went to this restaurant
Zlatka Zlatka
Interesting place, but you won't go often.It’s delicious, everything is fresh, but be prepared that your things will smell very unpleasantly like food)))
Atmosphere: 4
Food: 4
Service: 3
Joseph Torres
Paid for all you can eat dinner waiter only came 3 times to give us meat. No drinks where brought to us after our 2nd round and finally had the nerve to say we are closing last call smh
Atmosphere: 2
Food: 5
Service: 1
Bah Aba
So disappointed! I got food poisoning twice at this location and my friend also got diarrhea :((
Atmosphere: 3
Food: 1
Service: 3
Rodalyn Cruz
We are currently here in Glendale and the service is so bad. The staff pretends they don't see you. The first server Jesse introduced himself, and gave us single plate of each meat we selected and never went back. I asked the Lady manager with a Soda refill and never came back. Then come Adam. Called his attention and answered me with a poker face. He never showed interest in helping. The only person who helped us is Bexe. She was not our server but the only person who saw us waving most of the time.By the way, Jesse came back to ask if there's something else we need when we are almost done.On the good side, meat quality is good.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Gen Signature Galbi
C. Dae
Went in between lunch and dinner rush for AYCE, around 3:30pm. Very quick to get a table as there was ample seating during this time. QR code for menu. Went with the dinner menu. Solid choices of beef, pork, chicken, and seafood, both marinated and non-marinated. I always get the brisket and beef belly which are on par with other places. Got the marinated pork which was fine but they only offer the thicker slice, maybe 1/4 inch slices which give it a nice chew but I do prefer thinly-sliced that gets crispier.Service checked up on us pretty regularly and were consistent with grill changes so it never stayed smokey for very long.My only gripe is that they don’t offer an included dessert option with the AYCE. The closest thing to dessert is their hotteok, which is sort of like a stuffed pancake with sweet filling of nuts and sugar. But all in all, a very positive experience and will be visiting again.Parking: There’s a parking garage across from the restaurant. First 90 minutes free.
Walk in gave my name .. wait 30 minutes then I sit , the three couples before us gave their name and sat right away .. okay no problem then they tell us no beef brisket and no beef bulgugi, I said okay not bad whatever we will try some other stuff .. next our waitress was rushing and not really listening what we ask for .. had to constantly remind her to bring stuff that we actually ordered, then I see other tables getting beef brisket and I say hmm they are trying to really push their premium menu by lying about not having their most popular item. Our waitress brought our check out when we didn’t ask for it implying us to get out as soon as possible , next they said my card didn’t work I told them try Tap it will work , the person lied and said they tried that and it didn’t work I said let me show you to do it , “ you’re not allowed at the host stand” did you really think I’m born yesterday ? All these new employees lazy know it all.. only person who worked well is Kris who listened smiled and changed the grille board without asking .. give her a raiseAfter just to show that my card did work and the person charging my card is incompetent I bought a macaroon ice cream sandwich using that same card told her use tap and “wallah” the card workedThis place is not what it used to be
Atmosphere: 3
Food: 2
Service: 1
Erik P
Review by my daughter, and I couldn't agree more.This place isn't the best at all, the workers were slow, for example we didn't get out drinks until mid-way they also looked stressed. The worker Max was probably the best out of all he didnt seem stressed, but at the same time, it looked like he had just started his shift. Vents barely worked. There was smoke all over the place. Food was alright, but the rice paper was very messy and looked like if a dog bit it. The bathroom toilets were very hard to flush aswell it took multiple times to flush it fully.
Number one WORSE KBBQ spot ever! And let me tell you why.I’ve been to this location once about 3-4 years ago. After that first time, it was still the worse spot ever. Briskets were frozen and super dry, the meats overall did not taste good. Fast forward to this week being my second time, NOTHING HAS CHANGED. You would think that there’ll be some improvements on their food, but nope. How wrong was I. Briskets were still very dry, frozen, and had a thicker cut than normal briskets at other kbbq spots. We got the steak, and TWO times it came out with mostly fat than lean! Just look at the picture I posted! Like wth is that?! I don’t know if each Gen location has a different owner, but if they do, this owner is cheap! Finding all the best possible ways to maximize sales and profit while selling low-grade meat!Save yourself from this location! Take your time and money elsewhere!
Atmosphere: 3
Food: 1
Service: 2
D c
Been to other locations in other states, this location was not up to expectationsMajor disconnect between servers and runners. The whole hall is covered by a single server. i was expecting to leave full, but instead i left exhausted from waiting.
Atmosphere: 4
Food: 2
Service: 2
marina troupe
The food was good. Our waitress did not want to be there she was horrible. If I could give her no stars or minus stars, I would I've been there before and never had a problem, it was in the afternoon on a Saturday. Maybe she had to get up early for work!!!!Parking: Parking is African the street in a parking garage. It's not limited to this restaurant it's for all stores in that area.
The food was great.We had Brisket and most of it was not very fatty except for the last plate.The service was good there was a couple times we were left alone for too long waiting for foodOverall a good experience I would definitely go back
The meat was dry and the service was poor. We felt sick after we left and ended up getting food poisoning at this location. I love other Gen’s, but this one is a bad one.
The place is not very big, the food is delicious and the people who serve you are friendly, although it takes a long time to pass, there were many empty tables and it takes a long time to clean the tables that are unoccupied, I guess that is why it takes you a long time to pass although Once you do it, they don't take long to serve you, you need to be controlling the temperature of the grill because they don't do it, which I definitely didn't like, the bathrooms were very dirty, in front of the restaurant there is a parking lot so you won't have a problem with it. That's something that's on the menu and that the waiters don't tell you or at least the one who served us didn't, is that you should eat everything you order (so think carefully about what you're going to order), generally good.
Atmosphere: 4
Food: 5
Service: 5
very very bad place!!! the workers are very slow and they were not pleasant!!! this was my first and last time I went to this restaurant
Interesting place, but you won't go often.It’s delicious, everything is fresh, but be prepared that your things will smell very unpleasantly like food)))
Atmosphere: 4
Food: 4
Service: 3
Paid for all you can eat dinner waiter only came 3 times to give us meat. No drinks where brought to us after our 2nd round and finally had the nerve to say we are closing last call smh
Atmosphere: 2
Food: 5
Service: 1
So disappointed! I got food poisoning twice at this location and my friend also got diarrhea :((
Atmosphere: 3
Food: 1
Service: 3
We are currently here in Glendale and the service is so bad. The staff pretends they don't see you. The first server Jesse introduced himself, and gave us single plate of each meat we selected and never went back. I asked the Lady manager with a Soda refill and never came back. Then come Adam. Called his attention and answered me with a poker face. He never showed interest in helping. The only person who helped us is Bexe. She was not our server but the only person who saw us waving most of the time.By the way, Jesse came back to ask if there's something else we need when we are almost done.On the good side, meat quality is good.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Gen Signature Galbi
Went in between lunch and dinner rush for AYCE, around 3:30pm. Very quick to get a table as there was ample seating during this time. QR code for menu. Went with the dinner menu. Solid choices of beef, pork, chicken, and seafood, both marinated and non-marinated. I always get the brisket and beef belly which are on par with other places. Got the marinated pork which was fine but they only offer the thicker slice, maybe 1/4 inch slices which give it a nice chew but I do prefer thinly-sliced that gets crispier.Service checked up on us pretty regularly and were consistent with grill changes so it never stayed smokey for very long.My only gripe is that they don’t offer an included dessert option with the AYCE. The closest thing to dessert is their hotteok, which is sort of like a stuffed pancake with sweet filling of nuts and sugar. But all in all, a very positive experience and will be visiting again.Parking: There’s a parking garage across from the restaurant. First 90 minutes free.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Thin Sliced Beef Belly, Cheese Pork Cutlet, Angus Brisket
Walk in gave my name .. wait 30 minutes then I sit , the three couples before us gave their name and sat right away .. okay no problem then they tell us no beef brisket and no beef bulgugi, I said okay not bad whatever we will try some other stuff .. next our waitress was rushing and not really listening what we ask for .. had to constantly remind her to bring stuff that we actually ordered, then I see other tables getting beef brisket and I say hmm they are trying to really push their premium menu by lying about not having their most popular item. Our waitress brought our check out when we didn’t ask for it implying us to get out as soon as possible , next they said my card didn’t work I told them try Tap it will work , the person lied and said they tried that and it didn’t work I said let me show you to do it , “ you’re not allowed at the host stand” did you really think I’m born yesterday ? All these new employees lazy know it all.. only person who worked well is Kris who listened smiled and changed the grille board without asking .. give her a raiseAfter just to show that my card did work and the person charging my card is incompetent I bought a macaroon ice cream sandwich using that same card told her use tap and “wallah” the card workedThis place is not what it used to be
Atmosphere: 3
Food: 2
Service: 1
Review by my daughter, and I couldn't agree more.This place isn't the best at all, the workers were slow, for example we didn't get out drinks until mid-way they also looked stressed. The worker Max was probably the best out of all he didnt seem stressed, but at the same time, it looked like he had just started his shift. Vents barely worked. There was smoke all over the place. Food was alright, but the rice paper was very messy and looked like if a dog bit it. The bathroom toilets were very hard to flush aswell it took multiple times to flush it fully.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Number one WORSE KBBQ spot ever! And let me tell you why.I’ve been to this location once about 3-4 years ago. After that first time, it was still the worse spot ever. Briskets were frozen and super dry, the meats overall did not taste good. Fast forward to this week being my second time, NOTHING HAS CHANGED. You would think that there’ll be some improvements on their food, but nope. How wrong was I. Briskets were still very dry, frozen, and had a thicker cut than normal briskets at other kbbq spots. We got the steak, and TWO times it came out with mostly fat than lean! Just look at the picture I posted! Like wth is that?! I don’t know if each Gen location has a different owner, but if they do, this owner is cheap! Finding all the best possible ways to maximize sales and profit while selling low-grade meat!Save yourself from this location! Take your time and money elsewhere!
Atmosphere: 3
Food: 1
Service: 2
Been to other locations in other states, this location was not up to expectationsMajor disconnect between servers and runners. The whole hall is covered by a single server. i was expecting to leave full, but instead i left exhausted from waiting.
Atmosphere: 4
Food: 2
Service: 2
The food was good. Our waitress did not want to be there she was horrible. If I could give her no stars or minus stars, I would I've been there before and never had a problem, it was in the afternoon on a Saturday. Maybe she had to get up early for work!!!!Parking: Parking is African the street in a parking garage. It's not limited to this restaurant it's for all stores in that area.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Jap Chae, Thin Sliced Beef Belly, Garlic Chicken, Beef Bulgolgi, Banchan, Homemade Chili Sauce Thai Style, Beef
The food was great.We had Brisket and most of it was not very fatty except for the last plate.The service was good there was a couple times we were left alone for too long waiting for foodOverall a good experience I would definitely go back
Atmosphere: 3
Food: 5
Service: 3
Really bad service， won't back again??
Atmosphere: 1
Food: 2
Service: 1