McDonald's
1634 W Glenoaks Blvd, Glendale
(818) 246-8900
Recent Reviews
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I ordered, waited 20 minutes, went up to where mine was, they said there was nothing, they wrote off the money from me, they just didn't give a damn about me.
Atmosphere: 1
Food: 1
Service: 1
Every time I came to this location it’s always filthy. Tables chairs every aspect of this place is just filthy. And it’s not even like they’re super busy or anything.
I had a very disappointing experience at this McDonald’s today, and I want to specifically mention the manager, Jessica. My order was three hash browns, one sausage burrito, and a sausage egg McMuffin.
First problem: when I picked up my order, they only put two hash browns in the bag. I caught it right there and they corrected it. When I got home, I realized there was no ketchup, which was already frustrating.
Then it got worse — when I unwrapped my sausage egg McMuffin, there was a white hair inside the sandwich. I called the store, and they said they would replace it.
When I went back, they handed me a small bag with my “replacement.” I got home again, opened it, and found out they gave me a regular sausage McMuffin, not the sausage egg McMuffin I originally ordered. I called again, and they tried to claim they had asked me over the phone what I wanted — which never happened. The correct item was literally printed on the receipt. They should have checked it.
Overall, this was extremely frustrating: missing items, a hair in my food, and the replacement still being wrong. Very unprofessional service from both the staff and manager Jessica. I hope this location improves its quality control and communication.
Atmosphere: 1
Food: 1
Service: 1
They refused to give us the food we ordered.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service
Atmosphere: 1
Food: 2
Service: 1
Using the mobile app was very easy here. It can be difficult in other locations.
Atmosphere: 3
Food: 4
Service: 5
I stopped by this McDonald's to pick up my mobile order. I got a large coke and a large fries. I chose drive thru pickup for my order. When I came, there was only one car ahead of me. There only one drive thru lane at this location. I just told them my mobile code and my order was ready by the time I got to the second window. My coke was delicious but the fries were a little plain.
Atmosphere: 5
Food: 5
Service: 5
Drive thru jammed constantly. Cokes do not taste like other McDonalds cokes. Fries are old and cold.
Atmosphere: 1
Food: 1
Service: 1
Takes to long
Atmosphere: 5
Food: 5
Service: 5
This restaurant has given me an incomplete order or mixed up drinks several times. I think the staff needs to be more attentive!!!
Food: 4
Service: 3
Restaurantji Recommends
The attendance was prompt and courteous.
Atmosphere: 5
Food: 5
Service: 5
Ordered two of the new Large smoothies. Only had enough in the cups for a medium. Not nice!
Atmosphere: 3
Food: 4
Service: 3
Me and my slow brother went to this restaurant, and at the window we met Mr. Jonson. The MANAGER made my autistic brother smile the whole time and brought very sweet vibes. Very thankful to him for that and definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Average McDonald's
Atmosphere: 3
Food: 3
Service: 3
Just grate
Atmosphere: 5
Food: 5
Service: 5
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