Nordstrom Ebar Artisan Coffee

Loved the food and service. Our waiter was friendly and professional. We had the turkey club sandwich and it was very good. Overall, we enjoyed the experience.

It's very good that there are tables outside.

Atmosphere: 5

Food: 5

Service: 5

One of the best meals I've had in a long time. Great service.

Atmosphere: 5

Food: 5

Service: 5

I usually enjoy stopping by the eBar, but this time was really disappointing. They were out of the item I wanted and didn’t offer any kind of substitution or alternative. While I was still in the middle of paying, the barista started taking someone else’s order and looked at me like I needed to move out of the way—super uncomfortable and rude. I should’ve just walked away, but my card had already gone through. It felt rushed and dismissive, and honestly not what I expect from Nordstrom.

Atmosphere: 3

Food: 3

Service: 1

Two years in a row the restaurant is closed on Easter. Why are you allowing reservations to be made that day if the location is closed. My whole family showed up because we wanted to eat there so we could take pics with the Easter bunny only to see the security gates down for Nordstroms. This was horrible again.

I simply asked for a cup of ice, I needed something cold because I wasn’t feeling well, it was hot outside…. An overweight, young Hispanic girl told me she was short on cups and could not spare any……. This is the amazing part, I told her I will pay for any drink that she would sell along with that cup just so I could get that ice and I pulled out $5.00 to pay for it, she STILL would not sell me the drink! The other young worker who overheard the conversation could not understand why she would not sell me the drink, then she started arguing with him. There was no way to understand what her problem was. Horrible customer service, I went next door and they gave me a cup of ice for free! This is not the Nordstrom customer service that I have enjoyed for over 20 years, shame on them for hiring people like this. Will never take my family to this location!

Worst coffee ever. Lowest quality and serv

I have been a loyal Bar Verde customer for many years & typically have great experiences; however this recent visit left me very underwhelmed. My husband and I had decided to take family holiday pictures and invited my parents to join us. They had never been to Bar Verde, and as my mother is also a loyal Nordy customer, we were excited to take them. When we arrived for our reservation, we were greeted bythe hostess, and thought the table would have already ready, but they walked us over to the area, and she put together the table themselves, and we ended up helping. I would have hoped that they would have asked us to wait for our table to be ready, then seat us. Regardless, we sat down and ordered fairly quickly after getting our drink order. Oscar was our server and was pleasant; however, the food took a solid 45 minutes to an hour to get to us! We were there with two senior citizens and two children under 7 years old. The restaurant was not extremely busy so we were so surprised why it was taking so long. Oscar was apologetic, and we could even see him struggling with the kitchen staff to get our food. I don't know if there were other issues happening in the kitchen, but it clearly affected our service. Other parties that were getting their food before us, which I had to get up and talk directly to both Oscar and the other staff. They were apologetic and removed one of my son's meals ($12) since his was the last to come out even though it was technically the easiest one to make. They did also offer one free dessert, which we accepted; however, getting the dessert seriously took another 20 minutes. I am unclear why they even offered something that they couldn't deliver on time after timing being an issue. We will say the food was delicious and my parents loved their filer mignon, but there was clearly a back of the house kitchen staffing issue. This was the Thanksgiving weekend, so they should have had better planinng.

I went with my friend on a Saturday night. I ordered a small decaf coffee and chocolate cookie, n he ordered a vanilla latte. First of all, the drinks were so hot we Could barely hold them even with a sleeve on them. They were literally boiling hot. Anyhow, as my items were good, My friend didn’t get the drink he asked for. We saw the markings on the cup and it looked like they gave him a decaf latte. So not only did he get no caffeine in his drink, but he also didn’t get any vanilla added to his drink. We didn’t realize it til we were already listening to the live entertainment. So when the music was over, I went back to get our drink made right. I told the barista what happened and she apologized. I heard her tell the other girl that she misread The label. I told her we just want a regular vanilla latte. When she gave it to us the second time, it was still the wrong drink! There was Absolutely no vanilla in there. And if they put any vanilla in there, you couldn’t taste it at all. My friend had me take a sip and it was not good at all. Hmmm, New girl maybe? Or is it the place in general? I really want to give this place the benefit of the doubt but I’m not so sure.

Atmosphere: 5

Food: 4

Service: 1

Vegetarian options: I love their iced smoothie drinks. I had mine with soy milk. I have a lot of milk alternative choices. It was delicious. Reminded me of a Creamsicle.

Atmosphere: 5

Food: 5

Service: 5

The restaurant and Nordstroms was closed for Easter. This should have have even been allowed to be booked. My elderly parents showed up 10 minutes before I did waiting outside of a closed Nordstroms standing around with no place to sit to wait. When I showed up I was luckily able to get a table at Amici which is across from Nordstroms. The meal was not what we wanted to eat but it was good none the less. This was a very upsetting experience for an Easter Brunch.

All the drinks were way overpriced for a café. Six dollars for lemonade, and $24 for a martini 

I asked iced matcha latte the barista made me hot. Then I said his mistake. And… it was ridiculous the barista poured into another cup and add the ice. Really? Matcha latte cost $6.5 + tips. The taste was like urine… Disgusting. No more else go

Atmosphere: 1

Food: 1

Service: 1

if i could give a negative star i would. this is literally the most incompetent group of associates i have ever experienced. i have tried to give them the benefit of the doubt but they continue to disappoint. They can no get my order right and their lack of empathy towards their customers is non existent. you would think for a high end store like nordstrom the would hire quality people.

Atmosphere: 1

Food: 1

Service: 1

Several friends from high school and I had an awesome time hanging out and trying to catch up.  Thank you for allowing us to stay as long as we wanted. : )