I got the worse service from one of the employees who was very rude and I feel he was tired and do t care about his job and also waiting 10 min until the cashier start doing my order when there isn’t nobody in front of me and it’s 9pm
Service: 1
Carlos Alberto Montenegro Ramírez
I love it ...
Atmosphere: 5
Food: 5
Service: 5
Vielka Lopez
i got take out and the food took an hour to get here and they gave me a wrapper of a the fortune cookie and didnt give me any teriyaki sauce for my chicken. do
Food: 1
Ruby Tuesday
My order came with missing items which isn’t a big deal it happens. But to top it off there was a hair in my food.? I called and they’re only offering to replace my missing items. What about the whole plate I couldn’t eat because someone’s hair was in my food????
Atmosphere: 1
Food: 1
Service: 1
Matthew Steck
Jeremiah is the man!! Even after a busy day until the gritty end of the day this dude is working with a smile on his face making sure everyone is getting great food and great customer service!! Thank you so much Jeremiah!!
Atmosphere: 5
Food: 5
Service: 5
Arch M.
I am a regular at this Panda Location. I always go for a family meal. I never had an issue. This location always had 4 stars, I don't know why it suddenly dropped in a month. Maybe some temporary issues or an influx or obnoxious reviewers. Or, maybe, other businesses leave negatives because Panda has lower prices compared to any other similar food place (this last part is speculation, I don't have a proof, just a guess) .I like this place, and I wanted to address that I personally haven't seen any issues visiting this place over 45 times. Some negative reviews seems unfair.Disclaimer: I don't work for Panda and I am not associated in any ways except ordering food.
Apro Guiritan
Love to come to this location.
Atmosphere: 5
Food: 5
Service: 5
Batorgil Tsolmon
Great portion fast service. Most reasonable price to fill yourself. Just so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Plate
Francisco B
Very bad attention from the seller Luis. Doesn't say hello, responds badly and he is kot respond any questions.
SFV Native
I don't know how to rate "atmosphere."Wheelchair accessibility: I'm not in a wheelchair but I didn't see any problem getting one in.
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Cream Cheese Rangoon, Beijing Beef
Jose and Gabby were great. Took their time, no rush, explained dishes, deserved a 5 star because they are the best!
Atmosphere: 5
Food: 5
Service: 5
Nasrin Javeh
Now it's not like used be .food was not to my liking ?
Atmosphere: 3
Food: 2
Service: 3
Armen Yeghikyan
Workers are ruth and not polite. Its time to teach them how to work in service industry
Atmosphere: 1
Food: 5
Service: 1
Mikey S.
Watching your employees handle cash and then move to handling food. No switch of gloves or washing hands. Time to call the health department?
Star Z.
Worst panda ever! Worst service! If you read all my reviews you'll notice I rarely ever write horrible reviews. But this place definitely deserves it. Walked in with my order confirmation and called them 5x prior. "We don't have your order, we don't have your order." Okay, well I have my confirmation (paid also) the cashier proceeds to call what appeared to be someone of higher rank since she couldn't resolve such an easy issue on her own. I'm clearly standing in front of the cashier with my order confirmation on my phone and she's reading it but I guess she needed further assistance anyway. Rather than assisting me who was next in line (and had been in line for quiet some time) the "manager" Hispanic lady proceeds to assist other customers that came in after me. Maybe because I didn't seem to be Hispanic or because I wasn't a male she could flirt with since she was doing that with the male Hispanics who were on their break. By the time they decide to assist me everything i had preordered is now gone and I have to wait even longer now. Horrible customer service!!!! Not once did I even get an apology for the inconvenience. Never will I ever come back to this place. No wonder it has such poor ratings! The manager along with several other Hispanic employees continued to speak in Spanish and laugh. Whoever owns this place needs to get his/her group together or hire new management because the snarky looking lady needs the boot PRONTOOO! After reading all the one star reviews it looks like this ding dong (referring to the manager) is causing more trouble for this location than anything. Can't wait to call corporate.
I got the worse service from one of the employees who was very rude and I feel he was tired and do t care about his job and also waiting 10 min until the cashier start doing my order when there isn’t nobody in front of me and it’s 9pm
Service: 1
I love it ...
Atmosphere: 5
Food: 5
Service: 5
i got take out and the food took an hour to get here and they gave me a wrapper of a the fortune cookie and didnt give me any teriyaki sauce for my chicken. do
Food: 1
My order came with missing items which isn’t a big deal it happens. But to top it off there was a hair in my food.? I called and they’re only offering to replace my missing items. What about the whole plate I couldn’t eat because someone’s hair was in my food????
Atmosphere: 1
Food: 1
Service: 1
Jeremiah is the man!! Even after a busy day until the gritty end of the day this dude is working with a smile on his face making sure everyone is getting great food and great customer service!! Thank you so much Jeremiah!!
Atmosphere: 5
Food: 5
Service: 5
I am a regular at this Panda Location. I always go for a family meal. I never had an issue. This location always had 4 stars, I don't know why it suddenly dropped in a month. Maybe some temporary issues or an influx or obnoxious reviewers. Or, maybe, other businesses leave negatives because Panda has lower prices compared to any other similar food place (this last part is speculation, I don't have a proof, just a guess) .I like this place, and I wanted to address that I personally haven't seen any issues visiting this place over 45 times. Some negative reviews seems unfair.Disclaimer: I don't work for Panda and I am not associated in any ways except ordering food.
Love to come to this location.
Atmosphere: 5
Food: 5
Service: 5
Great portion fast service. Most reasonable price to fill yourself. Just so
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beijing Beef, Plate
Very bad attention from the seller Luis. Doesn't say hello, responds badly and he is kot respond any questions.
I don't know how to rate "atmosphere."Wheelchair accessibility: I'm not in a wheelchair but I didn't see any problem getting one in.
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Cream Cheese Rangoon, Beijing Beef
Restaurantji Recommends
Jose and Gabby were great. Took their time, no rush, explained dishes, deserved a 5 star because they are the best!
Atmosphere: 5
Food: 5
Service: 5
Now it's not like used be .food was not to my liking ?
Atmosphere: 3
Food: 2
Service: 3
Workers are ruth and not polite. Its time to teach them how to work in service industry
Atmosphere: 1
Food: 5
Service: 1
Watching your employees handle cash and then move to handling food. No switch of gloves or washing hands. Time to call the health department?
Worst panda ever! Worst service! If you read all my reviews you'll notice I rarely ever write horrible reviews. But this place definitely deserves it. Walked in with my order confirmation and called them 5x prior. "We don't have your order, we don't have your order." Okay, well I have my confirmation (paid also) the cashier proceeds to call what appeared to be someone of higher rank since she couldn't resolve such an easy issue on her own. I'm clearly standing in front of the cashier with my order confirmation on my phone and she's reading it but I guess she needed further assistance anyway. Rather than assisting me who was next in line (and had been in line for quiet some time) the "manager" Hispanic lady proceeds to assist other customers that came in after me. Maybe because I didn't seem to be Hispanic or because I wasn't a male she could flirt with since she was doing that with the male Hispanics who were on their break. By the time they decide to assist me everything i had preordered is now gone and I have to wait even longer now. Horrible customer service!!!! Not once did I even get an apology for the inconvenience. Never will I ever come back to this place. No wonder it has such poor ratings! The manager along with several other Hispanic employees continued to speak in Spanish and laugh. Whoever owns this place needs to get his/her group together or hire new management because the snarky looking lady needs the boot PRONTOOO! After reading all the one star reviews it looks like this ding dong (referring to the manager) is causing more trouble for this location than anything. Can't wait to call corporate.