The customer service is bad, the manager guy is very polite and friendly, while the taller of the two Latino women is just very rude. Both women are grumpy, unhappy and kind of rude with customers and I have a feeling they discuss the customers in Spanish while they are still standing there.
Atmosphere: 1
Food: 4
Service: 1
rubthisone
The man that works there is very nice and helpful.
Atmosphere: 5
Food: 5
Service: 4
Adam Mayes
Got there with no one in line in front of me. They were making an order that was seemingly made online and the guy told be he would be right with me. A few minutes later he asked for my order which I gave him. I asked for a pretzel, sandwich and soup and he started making my sandwich then went back to making other stuff. He finished my sandwich and I asked away and I had to repeat my order to another employee who also started working on other food instead of finishing my order. They charged me, handed me my bag and said the pretzel was still baking. Why didn’t they start my pretzel first? A few minutes later they handed me a my pretzel which wasn’t cooked and wasn’t edible. By this time, there was so many people waiting that we were stumbling over each other and everyone was getting annoyed. The bag they gave me ripped after a few steps, the iced tea wasn’t even available and the banana peppers and jalapeños had the stems in them. I hadn’t been here in a long time because it’s often a frustrating experience which is apparently still the case. This place has no respect for their customers or the quality of their work. Avoid it!
Atmosphere: 1
Food: 3
Service: 1
Manuel Vargas
Excellent service and everything very
Atmosphere: 5
Food: 5
Service: 5
Layla R.
Wish I could give them zero stars. Disrespectful and rude employees who can't even bother making one sandwich, they throw everything around, dirty, and unsanitary too.
Lovas L.
HORRIBLE CUSTOMER SERVICE!!!! Disrespectful staff!!! It is so clear why this Subway location has 1.5star reviews. I came in Monday morning at 8:45am where the Hispanic female sandwich maker in her 50s saw me muttered something under her breath, and with a smirk no smile said what kind of sandwich do you want? I said I want a 6 inch sandwich and then she stared at me and didn't say anything. looked at me for a good 5-10 seconds and she was like aaaand what kind? I said OK wheat and told her what kind. I said geez you work here don't you ask me the questions to make my sandwich? I asked her why are you giving me attitude and from there....all hell broke loose. she was extremely rude and then the other worker Nertali took over making the sandwiches when I asked to know their names they got all crazy and said I don't wanna deal with you and refused to give me the sandwich at the end. So he says Do you want the sandwich or not? Then he says ok I'm not giving you the sandwich and took the sandwich to the back counter. Imagine working to make sandwiches but with a god complex!!! Lol I ask for the manager's name I asked for the workers name they refused to give me the ladies name and I kept asking why they were so rude. Absolutely horrible experience! Horrible people. If you hate your life and your job, that's your problem, don't take it out on customers. do not come to this location at all!!!
Miroslava W.
T E R R I B L E S E R V I C E !!!!It's my first time going to subway in a long time. And I think the last one.The one male Hispanic worker on the counter definitely hates his job. He made the whole experience very unpleasant and stressful. Couple questions asked were poorly answered with a very annoyed and rude. He mixed all the food together and I just hope I don't get sick.
ticci toby
Service was great, but I gave me food poisoning and I haven't stopped throwing up in 2 hours. Never going
Atmosphere: 1
Food: 1
Service: 4
Jamie Iracleanos
I highly recommend verifying the costs of everything before you order and double check after at this location because I've had 3 separate encounters in which an unexplained price change happened at the register. The first time I caught them changing the price at the register, and called it out, not one of the three employees there knew how to speak English all of a sudden. I left the sandwich without paying since they were obviously trying to run a scam. I went back a year or so later since it's the closest Subway in my area and hoped things would be different but, again, I had to ask why the price of my sub didn't match the price posted on their menu. This time I was told they hadn't changed the pricing on the menu yet. When I asked what their excuse was when they pulled the same trick a year earlier, they played dumb. Now, last week, after many months since my last encounter, I went in to get a wrap. I didn't see prices for the wrap I typically get at other Subways and was told it'd be about the same as the sub. Not only do you get about half of the ingredients wrapped in a wrap but, once I got to the register, I was asked to pay more than 150% the amount of the sub version. I asked how they came to that price when I was told something different minutes ago. All I got was a shoulder shrug in response. Again, I'd rather they toss the food and take the loss than try to price gauge me at the register. I tried calling corporate to inform them and was basically told to just go to a different Subway. Isn't changing the price at the register illegal? Regardless, I've learned my lesson and will go to Jersey Mikes, Jimmy Johns or Firehouse in my area instead.
Atmosphere: 1
Food: 2
Service: 1
Johny W.
I was a regular at this location for years before covid, nothing special, just a normal sandwich place. The last two times I've visited the service has been awful. Before i even approached the counter im rushed to order. I asked what kind of bread is available and silence. I ask which sandwich has a certain meat and i get a look like im stupid. The old menue was very simple, the new one with dumb names like the beast or the outlaw or whatever, is just annoying, you have to read all the ingredients to know what you want and being rushed doesnt help. The woman begins to place cheese on my sandwich and after the 4th slice i say thats enough, she didnt think it was, just kept adding. The price increase and service just doesnt cut it for me. Wont be going to it any longer.
The customer service is bad, the manager guy is very polite and friendly, while the taller of the two Latino women is just very rude. Both women are grumpy, unhappy and kind of rude with customers and I have a feeling they discuss the customers in Spanish while they are still standing there.
Atmosphere: 1
Food: 4
Service: 1
The man that works there is very nice and helpful.
Atmosphere: 5
Food: 5
Service: 4
Got there with no one in line in front of me. They were making an order that was seemingly made online and the guy told be he would be right with me. A few minutes later he asked for my order which I gave him. I asked for a pretzel, sandwich and soup and he started making my sandwich then went back to making other stuff. He finished my sandwich and I asked away and I had to repeat my order to another employee who also started working on other food instead of finishing my order. They charged me, handed me my bag and said the pretzel was still baking. Why didn’t they start my pretzel first? A few minutes later they handed me a my pretzel which wasn’t cooked and wasn’t edible. By this time, there was so many people waiting that we were stumbling over each other and everyone was getting annoyed. The bag they gave me ripped after a few steps, the iced tea wasn’t even available and the banana peppers and jalapeños had the stems in them. I hadn’t been here in a long time because it’s often a frustrating experience which is apparently still the case. This place has no respect for their customers or the quality of their work. Avoid it!
Atmosphere: 1
Food: 3
Service: 1
Excellent service and everything very
Atmosphere: 5
Food: 5
Service: 5
Wish I could give them zero stars. Disrespectful and rude employees who can't even bother making one sandwich, they throw everything around, dirty, and unsanitary too.
HORRIBLE CUSTOMER SERVICE!!!! Disrespectful staff!!! It is so clear why this Subway location has 1.5star reviews. I came in Monday morning at 8:45am where the Hispanic female sandwich maker in her 50s saw me muttered something under her breath, and with a smirk no smile said what kind of sandwich do you want? I said I want a 6 inch sandwich and then she stared at me and didn't say anything. looked at me for a good 5-10 seconds and she was like aaaand what kind? I said OK wheat and told her what kind. I said geez you work here don't you ask me the questions to make my sandwich? I asked her why are you giving me attitude and from there....all hell broke loose. she was extremely rude and then the other worker Nertali took over making the sandwiches when I asked to know their names they got all crazy and said I don't wanna deal with you and refused to give me the sandwich at the end. So he says Do you want the sandwich or not? Then he says ok I'm not giving you the sandwich and took the sandwich to the back counter. Imagine working to make sandwiches but with a god complex!!! Lol I ask for the manager's name I asked for the workers name they refused to give me the ladies name and I kept asking why they were so rude. Absolutely horrible experience! Horrible people. If you hate your life and your job, that's your problem, don't take it out on customers. do not come to this location at all!!!
T E R R I B L E S E R V I C E !!!!It's my first time going to subway in a long time. And I think the last one.The one male Hispanic worker on the counter definitely hates his job. He made the whole experience very unpleasant and stressful. Couple questions asked were poorly answered with a very annoyed and rude. He mixed all the food together and I just hope I don't get sick.
Service was great, but I gave me food poisoning and I haven't stopped throwing up in 2 hours. Never going
Atmosphere: 1
Food: 1
Service: 4
I highly recommend verifying the costs of everything before you order and double check after at this location because I've had 3 separate encounters in which an unexplained price change happened at the register. The first time I caught them changing the price at the register, and called it out, not one of the three employees there knew how to speak English all of a sudden. I left the sandwich without paying since they were obviously trying to run a scam. I went back a year or so later since it's the closest Subway in my area and hoped things would be different but, again, I had to ask why the price of my sub didn't match the price posted on their menu. This time I was told they hadn't changed the pricing on the menu yet. When I asked what their excuse was when they pulled the same trick a year earlier, they played dumb. Now, last week, after many months since my last encounter, I went in to get a wrap. I didn't see prices for the wrap I typically get at other Subways and was told it'd be about the same as the sub. Not only do you get about half of the ingredients wrapped in a wrap but, once I got to the register, I was asked to pay more than 150% the amount of the sub version. I asked how they came to that price when I was told something different minutes ago. All I got was a shoulder shrug in response. Again, I'd rather they toss the food and take the loss than try to price gauge me at the register. I tried calling corporate to inform them and was basically told to just go to a different Subway. Isn't changing the price at the register illegal? Regardless, I've learned my lesson and will go to Jersey Mikes, Jimmy Johns or Firehouse in my area instead.
Atmosphere: 1
Food: 2
Service: 1
I was a regular at this location for years before covid, nothing special, just a normal sandwich place. The last two times I've visited the service has been awful. Before i even approached the counter im rushed to order. I asked what kind of bread is available and silence. I ask which sandwich has a certain meat and i get a look like im stupid. The old menue was very simple, the new one with dumb names like the beast or the outlaw or whatever, is just annoying, you have to read all the ingredients to know what you want and being rushed doesnt help. The woman begins to place cheese on my sandwich and after the 4th slice i say thats enough, she didnt think it was, just kept adding. The price increase and service just doesnt cut it for me. Wont be going to it any longer.
Restaurantji Recommends
!!!!!!!!!!!!!!Avoid this location!!!!!!!!!!!!!!So gross!!! I found HAIR in my food!
One of their better locations. Clean, quick service, and better assembled sandwiches done right.
Atmosphere: 4
Food: 4
Service: 4
Wake the hell up and make the correct Postmates/Doordash orders. This is the 3rd time yall are messing upppp.
Wake the hell up and make the correct Postmates/Doordash orders. This is the 3rd time yall are messing upppp.
Good service and food. Not a lot of tables inside: so if you are not taking tongo probably want to go somewhere else.
Atmosphere: 3
Food: 5
Service: 5