We were extremely disappointed in the food and experience with the service the waitress acted like we were bugging her just by being there on top of the food being pretty plainwe ordered the spinach ravioli it was like something you would get and a cheap pizza place and the white sauce was weird and flavorless the sauce was strange and foamy and tasted as of it was just made out of Nothing but flour and water .... I would just avoid this place
Atmosphere: 2
Food: 1
Service: 1
David E
To-go area too cramped. One of the girls there was useless when she went to go check on my pick-up order, came back, answered the phone, and never gave me an answer.
Atmosphere: 1
Service: 1
John Cabello
Food is always great there. Their meatball sandwich is delicious.
Ordered out and young lady ignored me and a few customers until another lady came from the back to help. Food is
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Lasagna, Large Pepperoni Pizza with Mushrooms
Robert Waldron
Great food my favorite pizza place. Only thing is quantity got smaller and prices got raised. They don't put as much toppings as before. I was disappointed!
Walk up, counter, super friendly staff and owners. Delicious both sweet and savory selections. All very
Atmosphere: 3
Food: 5
Service: 5
Joe Ng
First visit. Order Petrillo's Specialty. It's a savory+ pizza. Three crust options. Wait time was short. Wished there was a location in City of Industry or Diamond Bar.
Atmosphere: 5
Food: 5
Service: 5
Vince Godinez
Best pizza in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pepperoni Pizza with Mushrooms
Carlos Blass
If you're looking for a delicious pizza, this is the place for you! Loaded with all the extras you order! I've been coming here for years and only prefer Petrillos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pepperoni Pizza with Mushrooms
The last 2 times I ordered pizza to go I was very disappointed. There was hardly any topping compared to the way it used to be. Looked more like a pizza from Dominos except for double the price. I hope this is not something that will continue. I hate to have to start searching for a pizza place that has pizza like yours used to be. Please start making it like you used toFrank Decker
Sheri Stiebel
Pizza not what it use to be. Taste different. Last Pizza I ordered, one of the slices barely had topping, was thrown together. The one before that, the crust looked like a thin crust. I didn't order thin crust. Use to be excellent quality. Disappointed! Not sure what's going on?
Atmosphere: 4
Food: 3
Service: 4
Rosendo Gomez
Ordered take out. Was told it'd be 45 minutes for a couple of large pizzas, wings, and mozzarella sticks. Pizzas took more than an hr. The 2 sides laid on the counter, getting cold the whole time after I arrived. The place was understaffed. Manager should have stepped in to offer some support. Overall a bad experienceFood was awesome even though sides were cold.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Specialty Pizza Large
Paul Santellan
I like the food but I guess I have to get it to go because I feel a bit of racial tension. I walked in with my family of 6 and there were plenty of tables at dinner time on a Saturday evening. They told us it was a 45 minute wait I think to get rid of us but I said that's fine. While all the people stare at us like we from another planet. Then after about 20 minutes we get seated and no one services us til about 20 minutes later. But I guess the Server that decided to wait on us was the nicest person ever. The food and service was great until our server turned us over to someone else because it was time for her to leave and then we got ignored. That's cool tho I'm sure another place will gladly take our money with better service and a smile
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sausage Pizza, Lasagna, Large Pepperoni Pizza with Mushrooms, Calamari
Spirit Pixie
Updated Review:As you can see by my previous review that this restaurant has been a part of my family for decades. We have stood by them through moves and price hikes, etc. We moved a few years ago and since COVID it has been much harder to make it out here for pizza on a regular basis. This year alone our pizza order went from $87 in June, to $117 on NYE. No changes on our end. Tonight's pizza toppings are laughable, if it hadn't already taken ~2hours to get the pizzas (the drive and then the wait) and will take another 45 mins to get home. I would have had them remake these pizzas. I am attaching pictures of our June pizzas and tonight's for comparison of what it used to be to what it is now but the jump of $30 and down to 1/3 the toppings, barely half of what the thick crust used to be, paired with the drive ... I have to ask is it worth it? And that breaks my heart. 42 years I personally have been getting Petrillo's pizza (and their amazing chicken Parm). During COVID we made the trek several times, waited hours in line and I excused the declining consistentcy because of the situation. I even have been willing to excuse the lack of service etiquette from the new employees, they are young and have had their social training impacted by the last few years. But tonight there was no excuse. There was no line despite being busy. There were two people who came in that their orders had been lost. I drug my husband out on his one day off this week for this special treat only to have to walk away with disappointing pizzas that were a whole family meal more expensive than we were expecting. I don't know if or when we will be back at this point.The first photo is from June '23, the next is from tonight (NYE ’23).Prior Review:Look no further than the pictures of how long people are willing to wait for food on busy days. My family have been patrons of the San Gabriel and then the Glendora restaurant since it opened in 1954. The food is amazing.
We were extremely disappointed in the food and experience with the service the waitress acted like we were bugging her just by being there on top of the food being pretty plainwe ordered the spinach ravioli it was like something you would get and a cheap pizza place and the white sauce was weird and flavorless the sauce was strange and foamy and tasted as of it was just made out of Nothing but flour and water .... I would just avoid this place
Atmosphere: 2
Food: 1
Service: 1
To-go area too cramped. One of the girls there was useless when she went to go check on my pick-up order, came back, answered the phone, and never gave me an answer.
Atmosphere: 1
Service: 1
Food is always great there. Their meatball sandwich is delicious.
Food: 5
Service: 5
Recommended dishes: Mozzarella Cheese Sticks, Garlic Bread, Lasagna, Minestrone Soup, Meatball Sandwich
Ordered out and young lady ignored me and a few customers until another lady came from the back to help. Food is
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Lasagna, Large Pepperoni Pizza with Mushrooms
Great food my favorite pizza place. Only thing is quantity got smaller and prices got raised. They don't put as much toppings as before. I was disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Sausage Jalapeno Pizza
Walk up, counter, super friendly staff and owners. Delicious both sweet and savory selections. All very
Atmosphere: 3
Food: 5
Service: 5
First visit. Order Petrillo's Specialty. It's a savory+ pizza. Three crust options. Wait time was short. Wished there was a location in City of Industry or Diamond Bar.
Atmosphere: 5
Food: 5
Service: 5
Best pizza in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pepperoni Pizza with Mushrooms
If you're looking for a delicious pizza, this is the place for you! Loaded with all the extras you order! I've been coming here for years and only prefer Petrillos!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pepperoni Pizza with Mushrooms
Food is
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The last 2 times I ordered pizza to go I was very disappointed. There was hardly any topping compared to the way it used to be. Looked more like a pizza from Dominos except for double the price. I hope this is not something that will continue. I hate to have to start searching for a pizza place that has pizza like yours used to be. Please start making it like you used toFrank Decker
Pizza not what it use to be. Taste different. Last Pizza I ordered, one of the slices barely had topping, was thrown together. The one before that, the crust looked like a thin crust. I didn't order thin crust. Use to be excellent quality. Disappointed! Not sure what's going on?
Atmosphere: 4
Food: 3
Service: 4
Ordered take out. Was told it'd be 45 minutes for a couple of large pizzas, wings, and mozzarella sticks. Pizzas took more than an hr. The 2 sides laid on the counter, getting cold the whole time after I arrived. The place was understaffed. Manager should have stepped in to offer some support. Overall a bad experienceFood was awesome even though sides were cold.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Specialty Pizza Large
I like the food but I guess I have to get it to go because I feel a bit of racial tension. I walked in with my family of 6 and there were plenty of tables at dinner time on a Saturday evening. They told us it was a 45 minute wait I think to get rid of us but I said that's fine. While all the people stare at us like we from another planet. Then after about 20 minutes we get seated and no one services us til about 20 minutes later. But I guess the Server that decided to wait on us was the nicest person ever. The food and service was great until our server turned us over to someone else because it was time for her to leave and then we got ignored. That's cool tho I'm sure another place will gladly take our money with better service and a smile
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sausage Pizza, Lasagna, Large Pepperoni Pizza with Mushrooms, Calamari
Updated Review:As you can see by my previous review that this restaurant has been a part of my family for decades. We have stood by them through moves and price hikes, etc. We moved a few years ago and since COVID it has been much harder to make it out here for pizza on a regular basis. This year alone our pizza order went from $87 in June, to $117 on NYE. No changes on our end. Tonight's pizza toppings are laughable, if it hadn't already taken ~2hours to get the pizzas (the drive and then the wait) and will take another 45 mins to get home. I would have had them remake these pizzas. I am attaching pictures of our June pizzas and tonight's for comparison of what it used to be to what it is now but the jump of $30 and down to 1/3 the toppings, barely half of what the thick crust used to be, paired with the drive ... I have to ask is it worth it? And that breaks my heart. 42 years I personally have been getting Petrillo's pizza (and their amazing chicken Parm). During COVID we made the trek several times, waited hours in line and I excused the declining consistentcy because of the situation. I even have been willing to excuse the lack of service etiquette from the new employees, they are young and have had their social training impacted by the last few years. But tonight there was no excuse. There was no line despite being busy. There were two people who came in that their orders had been lost. I drug my husband out on his one day off this week for this special treat only to have to walk away with disappointing pizzas that were a whole family meal more expensive than we were expecting. I don't know if or when we will be back at this point.The first photo is from June '23, the next is from tonight (NYE ’23).Prior Review:Look no further than the pictures of how long people are willing to wait for food on busy days. My family have been patrons of the San Gabriel and then the Glendora restaurant since it opened in 1954. The food is amazing.
Atmosphere: 4
Food: 3
Service: 2