I went through the drive thru and purchased my food. I asked for a large strawberry lemonade , a large grape soda and and three chicken strips. He asks me if it was grape Fanta ? I said yes. MIND YOU, that’s the only grape flavor they have . When I went up to the window , the man with glasses and black short hair serviced me . While servicing me , I went into my wallet and pulled out FOUR DOLLARS . I also noticed that I had $1.05 cents in change . I used that as well. If you know how to add, you will know how much that is. He didn’t count it correctly and he served me a regular lemonade and the grape Fanta. Two things he got incorrect, the drink and my change . I’m not going to argue over change because I have no time for it. But I was saying to myself , I will never come back here again. When I said I asked for a strawberry lemonade , I asked for their HANDCRAFTED STRAWBERRY LEMONADE. He rolls his eyes and He gives me the cheap lemonade . I drank that and walked inside. Another worker , red haired worker comes up to me when I said he ripped me off with my change . He says to me, the worker with the red hair , he says to me, well things got expensive that’s why he took my money. And the other guy wanted to argue with me . I said NO I AM NOT ARGUING WITH . He was rude and yelling at me. I am not doing that back . I said I will REPORT AND PUT A NASTY REVIEW AND I DID. They are rude , disrespectful and RACIST . THEY BOTH THOUGHT I WAS STUPID AND WANTED TO ARGUE WITH AND TOOK MY MONEY . And I do not respect this place . I would NEVER BUY NOTHING FROM THIS PLACE EVER AGAIN
Atmosphere: 1
Food: 2
Service: 1
David K
This honestly might be the worst Wendy's I have been too. Overall decent but not executed to other Wendy's standards.
Atmosphere: 3
Food: 3
Service: 3
Danny Dot Dot
Waited at the driver through for almost 8 minutes and no one would take my order. It's supposed to be fast food, but I guess the memo never got to them. Their service in general is kinda bad, and with other burger places around. They are definitely not my only choice. Will I return? I'm 99% sure I won't.
Atmosphere: 1
Food: 2
Service: 1
Michelle
Wendys has always been awesome til today. Customer service sucked. The female at the window obviously hates her job. I asked for ketchup.. didn't get any. I didn't even get a straw for my drink. I hope the manager improves customer service from their employees who actually like their job and take pride. If not you have no business working with customers. VERY DISAPPOINTED.
Atmosphere: 1
Food: 5
Service: 1
Cora Lucio
My husband and I enjoy the food and people are very nice
Atmosphere: 5
Food: 5
Service: 5
Rene Martinez
Like food and service
Atmosphere: 4
Food: 4
Service: 4
Alvin Fong
On March 15, 2025, I ordered online and was double charged for one order. Also, I did not get everything I ordered. I was missing the Buffalo Nuggets. I noticed the double charge when I went online to check with my credit card company. Sure enough, i noticed 2 charges for the exact same amount on the same day.
When I called to rectify the issues, the person didn't even apologize and didn't even want to assist me. So, I notified my credit card company to dispute one of the charges. I also notified Wendy's corporate office who now has assigned me a case number.
I will never go to this Wendy's Restaurant again, which is located on Foothill Blvd ( Route 66) in Glendora.
Atmosphere: 1
Food: 3
Service: 1
Katherine Merino (QueenKat)
Every time I order at the drive through, some guy always jokes around with me , once I’m about to pay he says “ok it’s $100” Look, I personally don’t like to joke around when I don’t know you. I would appreciate it if he stops acting that way just because I’m a female. This is like the second time already and it’s not funny anymore. PLEASE ACT LIKE YOUR AGE ! Food was okay by the way. I just wanted to get my food and that’s it. Why act childish ?? Please teach your employees how to respect your customers. Thanks
Atmosphere: 3
Food: 5
Service: 1
S masaki
So delicious~~~
Atmosphere: 5
Food: 5
Service: 5
Luiz Mendieta
They are always very friendly, very good service, very clean bathrooms, only there are poorly educated people who do not respect the instructions and leave things wrong.
Love their food but I had a comment on their classic chicken sandwich I never had a pie ce of chicken with so much nerve in it or cartilage it was gross every bite was the same to the end I can't believe I ate the whole thing and I regretted it stick to the hamburgers I don't know if it was just my luck but that piece of chicken was gross
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger
Mrs. M
The employees that attended us through the drive-thru were forgetful, weren't paying attention to us, we're getting stuff, weren't letting us talk through the the menu intercom. We need someone that knows how to take care of drive-thru and being nice and not rude.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Baked Potatoes, Baconator, Chocolate Chunk Cookie, Homestyle French Toast Sticks 6 PC Combo, Sugar Cookie, French Fries, Jr Bacon Cheeseburger, Jr Cheeseburger, Wendy’S Crispy and Spicy Chicken Nuggets, Cheese Fries, Hamburger
DistrictBruh
Been coming here for a year now once every week because of school and work. And without fail almost every time these guys have to make me sit and wait in the parking lot despite me ordering 30 minutes in advanced on the app every single time. These guys are soooo slow and make me late to class
Atmosphere: 2
Food: 4
Service: 1
Renee Luong
Cashier is very helpful. He suggested I buy combo meal instead individual item that save me some money. I got what I want and spent less. Thank you. I will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Grilled Chicken Ranch Wrap, Chili, Wendy’S Crispy and Spicy Chicken Nuggets
B RS
The new location is really nice and the staff are nice too. They keep the interior very clean and tidy which I appreciate.
Parking: The restaurant is in a shopping center so parking is decent. They have a lot of disability access which is nice. And they have a lot of meal deals quite often too.
I went through the drive thru and purchased my food. I asked for a large strawberry lemonade , a large grape soda and and three chicken strips. He asks me if it was grape Fanta ? I said yes. MIND YOU, that’s the only grape flavor they have . When I went up to the window , the man with glasses and black short hair serviced me . While servicing me , I went into my wallet and pulled out FOUR DOLLARS . I also noticed that I had $1.05 cents in change . I used that as well. If you know how to add, you will know how much that is. He didn’t count it correctly and he served me a regular lemonade and the grape Fanta. Two things he got incorrect, the drink and my change . I’m not going to argue over change because I have no time for it. But I was saying to myself , I will never come back here again. When I said I asked for a strawberry lemonade , I asked for their HANDCRAFTED STRAWBERRY LEMONADE. He rolls his eyes and He gives me the cheap lemonade . I drank that and walked inside. Another worker , red haired worker comes up to me when I said he ripped me off with my change . He says to me, the worker with the red hair , he says to me, well things got expensive that’s why he took my money. And the other guy wanted to argue with me . I said NO I AM NOT ARGUING WITH . He was rude and yelling at me. I am not doing that back . I said I will REPORT AND PUT A NASTY REVIEW AND I DID. They are rude , disrespectful and RACIST . THEY BOTH THOUGHT I WAS STUPID AND WANTED TO ARGUE WITH AND TOOK MY MONEY . And I do not respect this place . I would NEVER BUY NOTHING FROM THIS PLACE EVER AGAIN
Atmosphere: 1
Food: 2
Service: 1
This honestly might be the worst Wendy's I have been too. Overall decent but not executed to other Wendy's standards.
Atmosphere: 3
Food: 3
Service: 3
Waited at the driver through for almost 8 minutes and no one would take my order. It's supposed to be fast food, but I guess the memo never got to them. Their service in general is kinda bad, and with other burger places around. They are definitely not my only choice. Will I return? I'm 99% sure I won't.
Atmosphere: 1
Food: 2
Service: 1
Wendys has always been awesome til today.
Customer service sucked. The female at the window obviously hates her job.
I asked for ketchup.. didn't get any.
I didn't even get a straw for my drink.
I hope the manager improves customer service from their employees who actually like their job and take pride. If not you have no business working with customers. VERY DISAPPOINTED.
Atmosphere: 1
Food: 5
Service: 1
My husband and I enjoy the food and people are very nice
Atmosphere: 5
Food: 5
Service: 5
Like food and service
Atmosphere: 4
Food: 4
Service: 4
On March 15, 2025, I ordered online and was double charged for one order. Also, I did not get everything I ordered. I was missing the Buffalo Nuggets. I noticed the double charge when I went online to check with my credit card company. Sure enough, i noticed 2 charges for the exact same amount on the same day.
When I called to rectify the issues, the person didn't even apologize and didn't even want to assist me. So, I notified my credit card company to dispute one of the charges. I also notified Wendy's corporate office who now has assigned me a case number.
I will never go to this Wendy's Restaurant again, which is located on Foothill Blvd ( Route 66) in Glendora.
Atmosphere: 1
Food: 3
Service: 1
Every time I order at the drive through, some guy always jokes around with me , once I’m about to pay he says “ok it’s $100” Look, I personally don’t like to joke around when I don’t know you. I would appreciate it if he stops acting that way just because I’m a female. This is like the second time already and it’s not funny anymore. PLEASE ACT LIKE YOUR AGE ! Food was okay by the way. I just wanted to get my food and that’s it. Why act childish ?? Please teach your employees how to respect your customers. Thanks
Atmosphere: 3
Food: 5
Service: 1
So delicious~~~
Atmosphere: 5
Food: 5
Service: 5
They are always very friendly, very good service, very clean bathrooms, only there are poorly educated people who do not respect the instructions and leave things wrong.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love their food but I had a comment on their classic chicken sandwich I never had a pie
ce of chicken with so much nerve in it or cartilage it was gross every bite was the same to the end I can't believe I ate the whole thing and I regretted it stick to the hamburgers I don't know if it was just my luck but that piece of chicken was gross
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Jr Cheeseburger
The employees that attended us through the drive-thru were forgetful, weren't paying attention to us, we're getting stuff, weren't letting us talk through the the menu intercom. We need someone that knows how to take care of drive-thru and being nice and not rude.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Baked Potatoes, Baconator, Chocolate Chunk Cookie, Homestyle French Toast Sticks 6 PC Combo, Sugar Cookie, French Fries, Jr Bacon Cheeseburger, Jr Cheeseburger, Wendy’S Crispy and Spicy Chicken Nuggets, Cheese Fries, Hamburger
Been coming here for a year now once every week because of school and work. And without fail almost every time these guys have to make me sit and wait in the parking lot despite me ordering 30 minutes in advanced on the app every single time. These guys are soooo slow and make me late to class
Atmosphere: 2
Food: 4
Service: 1
Cashier is very helpful. He suggested I buy combo meal instead individual item that save me some money. I got what I want and spent less. Thank you. I will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Grilled Chicken Ranch Wrap, Chili, Wendy’S Crispy and Spicy Chicken Nuggets
The new location is really nice and the staff are nice too. They keep the interior very clean and tidy which I appreciate.
Parking: The restaurant is in a shopping center so parking is decent. They have a lot of disability access which is nice. And they have a lot of meal deals quite often too.
Atmosphere: 5
Food: 5
Service: 5
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