Chipotle Mexican Grill
270 Storke Rd, Goleta
(805) 685-1265
Recent Reviews
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Look folks, I understand you’re working hard and you’re sick of customers and you’re trying and I see that but I’m begging you to speak up when you’re talking to me about my order, I can’t hear a single word any of you say.
Atmosphere: 3
Food: 5
Service: 3
Hair in my food twice already 😩
11 am and literally just guy is working . Others apparently taking lunch AT 11 AM…… huge line where just one person doing the whole thing. …
Filthy bad attitudes no food disorganized HORRIBLE
Walked out when the manager wouldn’t get the vegetables after waiting for 4 people to go in front me
7/28/25 710 pm
Service: 1
Food is hit or miss. Certain times they only have one person serving the food so it can take a while.
Atmosphere: 5
Food: 4
Service: 4
I absolutely LOVE chipotle! You can say I’m their number 1 customer. 😂 Their service is amazing with lovely employees, prices are not expensive at all, and the best guac I’ve ever tasted! 🥰
I love chipotle, have been to locations across the country. This might be the worst. Consistently wrong orders, legitimately wrong more often than not. Wrong ingredients, missing ingredients, added things not asked for. Expect at least one of those with your order unless you get lucky. It’s also pretty dirty and grungy in there, I’d be surprised if they passed an impromptu health inspection. This is also the first chipotle in my 15+ years of eating chipotle that has given me a tortilla on the side only to have it crumble into pieces as I unwrapped it from the foil from being overcooked.
Tldr, dirty location and expect something to be wrong with your order if you get it to go.
Atmosphere: 2
Food: 1
Service: 1
If you like paying $10 for a burrito bowl that's 1/2 the size of a few years ago, and sitting at a dirty table that hasn't been cleaned, this is the place for you! The tables are always dirty at this location I swear. That ment that my family of 4 had to sit at different tables because we could not find a single clean table to accommodate all four of us. The table in the photo was not cleaned the entire time we were there (about 20 minutes) Seriously Chipotle, just go back to making the bowls the size they used to be and have an employee do a cleaning sweep of your small restaurant every now and then. You can do better, you used to be so good, but now you are just as bad (and worse in some ways) as the typical big box fast food restaurants.
Atmosphere: 1
Food: 3
Service: 2
My order is missing something or wrong everytime
Atmosphere: 1
Food: 1
Service: 1
Waited 40 minutes for order. Under staffed
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
They never have a full selection of ingredients and they filled my bowl halfway
Atmosphere: 4
Food: 1
Service: 4
The food is always amazing and the service is pretty quick and friendly for how busy they get. I love the freshness of ingredients and the atmosphere. Perfect for the family or lunch dates
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Queso Blanco, Chips & Queso Blanco, High Protein Bowl, Chips & Guacamole, Large Side of Guacamole, Go Half Veggie Bowl, Chicken Burrito Bowl, Chips, Guacamole
So washed
Typically when I order I don’t have any problems besides small portions. In store or ordering online, there’s always something up but it usually doesn’t bother me too bad. This time however, I ordered guac and they didn’t give it to me. I ordered sour cream and they didn’t give it to me. So either let me know how I get a refund or something because I’m not spending my money to get the wrong order.
Atmosphere: 1
Food: 1
Service: 1
Food was fine. Staff was inpatient and a bit rude
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chips, Tacos
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