I placed an online order with Panda Express, but when I arrived, they had no record of it. Luckily, I had my email receipt. Even though the place was absolutely slammed during the lunch rush, Yesenia took one look, said “no problem,” and got me my food right away. I even offered a small tip for the team’s hard work, and she just smiled and asked if I could leave a review instead. They were hustling non-stop with a line out the door, and Yesenia’s service was top-notch. I couldn’t recommend them more—big shoutout to Yesenia for turning a mix-up into a great experience!
Atmosphere: 5
Food: 5
Service: 5
Tony Saucedo
the Goleta one is way better than La Cumbre Plaza
Atmosphere: 3
Food: 5
Service: 4
ruben dominguez
Great customer service and best quality i have ever seen in a panda express
Atmosphere: 5
Food: 5
Service: 5
NAYA MUHIT
A food so delicious, highly recommend to everyone 🙏❤️
Atmosphere: 5
Food: 5
Service: 5
Gloria G
Great location, great portions, and I love using the app because the rewards are great.
SHOUTOUT YUSEN SHE IS AMAZING
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mixed Vegetables, Plate
Heriberto Hernandez
Missing food in plate & and customer service is trash.
Atmosphere: 3
Food: 2
Service: 1
Gabriel Kang
Good enough
Pancho Villa
The teriyaki Chicken seems to be under cook a chewy
Atmosphere: 5
Food: 4
Service: 5
mooo oo
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Kuen C
Placed an online order of three 2-Entree Plates on 22nd Jan, 2025, picked up at the Goleta, CA store at 6:25PM. After picked up the food and drove home, I found that one of the plates was missing one entrée (Grilled Teriyaki Chicken. The original 2-entree order was Grilled Teriyaki Chicken and String Bean Chicken along with Chow Mein. I was looking at the Take Out box and thinking that I had two options: Drive back to the store (8 miles round trip) and ask for the missing entrée, or just forget about it and get less than what I paid for. Obviously, there is a defect in the operational procedure in handling online orders. I tried to feedback my online order experience to Panda Express, but the feedback survey on their website only accepts In-store orders with Store number and Order number. Since their online order does not show Store number and have a longer order number than the In-store order, it does not accept feedback from online order customer.
dont text me my order is ready if it hasnt been started
Alberto Ibarra
Today july 24 2024. It was 40 minutes before closing and they had 3 entrees and fried rice, no white rice nor chow mein. And they tell me we close soon we are not making any more food!
Sandra Thomas
Nothing to write home about.
Atmosphere: 4
Food: 3
Service: 4
Sandra Castillo
Nothing to write home about.
Atmosphere: 4
Food: 3
Service: 4
Amish Gupta
The quality of noodles here were not good, there were large clumps of uncooked noodles in all of our food as well as with the rice. The serving portions were also not the minimum you'd expect at Panda.
I placed an online order with Panda Express, but when I arrived, they had no record of it. Luckily, I had my email receipt. Even though the place was absolutely slammed during the lunch rush, Yesenia took one look, said “no problem,” and got me my food right away. I even offered a small tip for the team’s hard work, and she just smiled and asked if I could leave a review instead. They were hustling non-stop with a line out the door, and Yesenia’s service was top-notch. I couldn’t recommend them more—big shoutout to Yesenia for turning a mix-up into a great experience!
Atmosphere: 5
Food: 5
Service: 5
the Goleta one is way better than La Cumbre Plaza
Atmosphere: 3
Food: 5
Service: 4
Great customer service and best quality i have ever seen in a panda express
Atmosphere: 5
Food: 5
Service: 5
A food so delicious, highly recommend to everyone 🙏❤️
Atmosphere: 5
Food: 5
Service: 5
Great location, great portions, and I love using the app because the rewards are great.
SHOUTOUT YUSEN SHE IS AMAZING
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mixed Vegetables, Plate
Missing food in plate & and customer service is trash.
Atmosphere: 3
Food: 2
Service: 1
Good enough
The teriyaki Chicken seems to be under cook a chewy
Atmosphere: 5
Food: 4
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Placed an online order of three 2-Entree Plates on 22nd Jan, 2025, picked up at the Goleta, CA store at 6:25PM. After picked up the food and drove home, I found that one of the plates was missing one entrée (Grilled Teriyaki Chicken. The original 2-entree order was Grilled Teriyaki Chicken and String Bean Chicken along with Chow Mein. I was looking at the Take Out box and thinking that I had two options: Drive back to the store (8 miles round trip) and ask for the missing entrée, or just forget about it and get less than what I paid for. Obviously, there is a defect in the operational procedure in handling online orders. I tried to feedback my online order experience to Panda Express, but the feedback survey on their website only accepts In-store orders with Store number and Order number. Since their online order does not show Store number and have a longer order number than the In-store order, it does not accept feedback from online order customer.
Service: 1
Restaurantji Recommends
dont text me my order is ready if it hasnt been started
Today july 24 2024. It was 40 minutes before closing and they had 3 entrees and fried rice, no white rice nor chow mein. And they tell me we close soon we are not making any more food!
Nothing to write home about.
Atmosphere: 4
Food: 3
Service: 4
Nothing to write home about.
Atmosphere: 4
Food: 3
Service: 4
The quality of noodles here were not good, there were large clumps of uncooked noodles in all of our food as well as with the rice. The serving portions were also not the minimum you'd expect at Panda.
Atmosphere: 4
Food: 2
Service: 4
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