Rusty's Pizza Parlor

Best pizza I've found in Santa Barbara, the salad bar is also fantastic!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad Bar, Meat Lover's Pizza, Rusty's Special Pizza

Pizza is fire. Beer was cold. Don't know what the straws are made out of but the pizza was made with magic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Best lunch deal in SB !

Atmosphere: 5

Food: 5

Service: 5

Rusty's is the best pizza I ever tasted.

Atmosphere: 5

Food: 5

Service: 5

Cars stock Bici’s divine charm click

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rusty's Special Pizza

Love me some Rustys!

Atmosphere: 5

Food: 5

Service: 5

The pizza is perfect! I’m a CA native but have been living in DC for the past 18 years and I was looking for Round Table. Rusty’s is easily BETTER! And I ordered this pizza at the SB airport and they got it to me hot and ready just before boarding took place! Top notch service!!

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

I ordered a Rusty's Special and was excited to try it. When they called my name they had a pepperoni pizza. I told them this was the wrong item and they said "no it's not", accused me of being drunk and refused to correct the order. They never offered to correct the order instead they said I had to take the pepperoni or they would call the police. I said that I will call the police. I thenajsed for the manager's name and they refused to give it. I asked three employees for the shift manager's name and they all refused to provide instead the manager threatened to call the police and I told him that I would call the police. I owmed my own business for 8 years and this the most horrible service that I have EVER seen.

The pizza here is great, but the customer service is seriously lacking on the part of management. I placed an order over the phone (it’s now all digital voice apparently no human answering) my order was for a large half pepperoni half cheese pizza. I had a coupon for a large 1-item pizza for $20.25, the order total was $25.56 before the coupon. I get to the register and they say the coupon isn’t working, the manager lady comes and tells me yeah it’s not accepting the coupon because you have half cheese and half pepperoni not all pepperoni. I asked so I am getting charged more for requesting less pepperoni and she said yes. However the coupon states 1-item, I only got 1-item on the pizza, pepperoni. I didn’t ask for extra cheese. I’m sure there was a way for her to edit the pizza in the computer to say pepperoni only to accept the coupon, but that didn’t happen. The male cashier apologized and gave me a couple of free containers for ranch which are normally like .65 cents each, but come on Rusty’s you can do better than this. Is $5 the end of the world? No, but it definitely left a sour taste in my mouth on the inability to make the customer happy on the fly. I wasn’t asking for anything extra, but actually less. Maybe it was an issue with the all digital ordering and not being able to talk to a human, who knows.

Atmosphere: 4

Food: 5

Service: 1

Very noisy at times but pizza was very

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Rusty's Special Pizza

Real dumpster fire. Management sucks.No apology for wasting my time. No effort to make it right

DELICIOUS

Very very tasty.. highly recommended amazing family environment

It was Rusty's.

Atmosphere: 3

Food: 3

Service: 3

This place is a joke. I placed a $250+ order over the phone, paid with card and gave all necessary info. When I showed up at the suggested time there was no separate "pick up" section. So I wait in line for 10 minutes as I see our food getting cold in the background. When I finally get to the counter, I'm told "There was no card taken over the phone, you need to pay for the order now." Ok.. I'll let that slide, whatever. They hand me my 6 pizzas and act as if that's it, be on your way. I let them know.. ok here's the pizza but I also ordered 8 salads with dressing, plates, utensils. The guy behind the counter starts to hand me bowls for the salad bar! I explain to him that these are "to go" salads and he starts to prepare 8 empty containers with lids. I ask him, am I meant to fill these at the salad bar? Jesus Christ.. these guys are straight R worded. Eventually I get my prepared salads from the fridge. At this point hungry people are waiting for food, so I don't check too closely for what's there and what's not. But in the end they forgot all dressing for the salads, so another huge fail for this establishment. Our company will no longer use Rustys for lunch functions, and I would suggest that you don't either.

Atmosphere: 2

Food: 2

Service: 1