Great place, delicious cocoa, but you have to go there with a mask: the neighbor at the table on the left was contagious, with a very red nose, a day later a virus or dry flu began, just a high temperature. You need to wear warm shoes on your feet, because the floor there is cold. People, do not walk in crowded places if you are sick!!
YC Wu
Worst service
Atmosphere: 1
Food: 1
Service: 1
philip gilanians
Best of the best
Atmosphere: 5
Food: 5
Service: 5
Rawan Farraj-Haddad
I know its red cup day .. but mobile order at 6:55am.. and almost 7:25am and not ready yet.. had to push for it.. and just basic drink no specifics just a holiday drink!!!
Service: 2
mandy ward
Went through the drive thru. My order was for a hot drink so they gave me an iced drink. I told them it was wrong. The guy at drive thru was irritated and took it back. Then when they came back and handed me the drink. They intentionally made it to hot that I burnt my tongue including they made the wrong drink again. I called the manager and of course their phone was statically. I told “Chris” what happened and he apologized and asked me to come back to have it remade. Which, I plan on getting it done right but my tongue is burnt so I can’t even taste anything. After my personal experience I will never go back. I spend way too much money at Starbucks to have to get burned taking a sip. Location staff is horrible.
Food: 1
Service: 1
Kaan Kucuk
HORRIBLE SERVICE, STAFF SO HOSTILE THEY HATE THEIR JOB This is the worst Starbucks in the Valley. Ive been traveling Malibu through Pasadena, all downtown locations and Hollywood. Porter Ranch through Fairfax. Imagine dozens of Starbucks. This is the worst one I promise.
Atmosphere: 1
Food: 1
Service: 1
Mari Amillategui
Place is clean. Drinks are good and staff need to pick up the chairs. The chairs are wood and make a lot of noise if you dragged them! please pick the chairs.
Atmosphere: 5
Food: 4
Service: 1
Marc Jacobson
We love courteous employees!
Atmosphere: 5
Food: 5
Service: 5
Tristan l
It's Starbucks. Nothing new to announce. Drive through personel was not the most pleasant person to interact with.
Both the Google and Starbucks apps indicate that this location is open until 10:30 PM. However, when I arrived at 9:40 PM on a Wednesday, the door was locked and only the drive-thru was open. I didn't check the hours posted on the door, so I'm not sure if the posted hours are incorrect or if the employees decided to close early because there were no customers. This issue needs to be fixed. The drive thru service was fine.
Alison R
A lot of people were inside on their computers the drinks took a while and mind you it was just like iced tea and iced coffee didn't have to do anything to it music was very loud
Parking: Parking was very difficult because the drive-through goes right through the parking lot so it makes it impossible to try to get a spot and it was all full because as I said there was a lot of people on their computers in there
Atmosphere: 3
Service: 4
Leo Frial
Crew standing around laughing while the place is a filth. Garbage overflowing too. Cafe mocha was under poured.
Atmosphere: 1
Service: 1
Arpik Baldzhyan
I have been coming to this particular Starbucks locations because it was my favorite one in the area but unfortunately I will no longer be going to this Starbucks location at all. I was at the drive-thru getting a breakfast sandwich and my coffee just like usual, when I was handed my sandwich in the bags it looked out of place the buns were on one side and the insides were scattered in the bag and I noticed right away because it was very visibly noticeable and I told the employee who handed me the sandwich if I could have a different one because this one looks like it fell on the floor and she looked at it and saw what I saw and said ok let me get you different one, after she handed me the sandwich back I drive away but after I took another look at the sandwich she gave me it was visibly the same sandwich just assorted back together and I have pictures of this said sandwich ??????so people if you reading this please don’t eat at this location they will throw your food on the floor and try to hand it to you and when you confront them they will just give you back the same disgusting sandwich back ??????don’t eat here who knows what they do to the drinks.
Great place, delicious cocoa, but you have to go there with a mask: the neighbor at the table on the left was contagious, with a very red nose, a day later a virus or dry flu began, just a high temperature. You need to wear warm shoes on your feet, because the floor there is cold. People, do not walk in crowded places if you are sick!!
Worst service
Atmosphere: 1
Food: 1
Service: 1
Best of the best
Atmosphere: 5
Food: 5
Service: 5
I know its red cup day .. but mobile order at 6:55am.. and almost 7:25am and not ready yet.. had to push for it.. and just basic drink no specifics just a holiday drink!!!
Service: 2
Went through the drive thru. My order was for a hot drink so they gave me an iced drink. I told them it was wrong. The guy at drive thru was irritated and took it back. Then when they came back and handed me the drink. They intentionally made it to hot that I burnt my tongue including they made the wrong drink again. I called the manager and of course their phone was statically. I told “Chris” what happened and he apologized and asked me to come back to have it remade. Which, I plan on getting it done right but my tongue is burnt so I can’t even taste anything. After my personal experience I will never go back. I spend way too much money at Starbucks to have to get burned taking a sip. Location staff is horrible.
Food: 1
Service: 1
HORRIBLE SERVICE, STAFF SO HOSTILE
THEY HATE THEIR JOB
This is the worst Starbucks in the Valley. Ive been traveling Malibu through Pasadena, all downtown locations and Hollywood. Porter Ranch through Fairfax. Imagine dozens of Starbucks. This is the worst one I promise.
Atmosphere: 1
Food: 1
Service: 1
Place is clean. Drinks are good and staff need to pick up the chairs. The chairs are wood and make a lot of noise if you dragged them! please pick the chairs.
Atmosphere: 5
Food: 4
Service: 1
We love courteous employees!
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks. Nothing new to announce.
Drive through personel was not the most pleasant person to interact with.
Food: 3
Service: 3
50 cent free refills
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They have expanded their hours. Great staff.
Both the Google and Starbucks apps indicate that this location is open until 10:30 PM. However, when I arrived at 9:40 PM on a Wednesday, the door was locked and only the drive-thru was open. I didn't check the hours posted on the door, so I'm not sure if the posted hours are incorrect or if the employees decided to close early because there were no customers. This issue needs to be fixed.
The drive thru service was fine.
A lot of people were inside on their computers the drinks took a while and mind you it was just like iced tea and iced coffee didn't have to do anything to it music was very loud
Parking: Parking was very difficult because the drive-through goes right through the parking lot so it makes it impossible to try to get a spot and it was all full because as I said there was a lot of people on their computers in there
Atmosphere: 3
Service: 4
Crew standing around laughing while the place is a filth. Garbage overflowing too. Cafe mocha was under poured.
Atmosphere: 1
Service: 1
I have been coming to this particular Starbucks locations because it was my favorite one in the area but unfortunately I will no longer be going to this Starbucks location at all. I was at the drive-thru getting a breakfast sandwich and my coffee just like usual, when I was handed my sandwich in the bags it looked out of place the buns were on one side and the insides were scattered in the bag and I noticed right away because it was very visibly noticeable and I told the employee who handed me the sandwich if I could have a different one because this one looks like it fell on the floor and she looked at it and saw what I saw and said ok let me get you different one, after she handed me the sandwich back I drive away but after I took another look at the sandwich she gave me it was visibly the same sandwich just assorted back together and I have pictures of this said sandwich ??????so people if you reading this please don’t eat at this location they will throw your food on the floor and try to hand it to you and when you confront them they will just give you back the same disgusting sandwich back ??????don’t eat here who knows what they do to the drinks.
Atmosphere: 1
Food: 1
Service: 1
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