Standard Starbucks, not sure if this is some corporate cost cutting measure but put sleeves on hot drinks like it is a walking lawsuit waiting to happen. You hand me a hot drink and I extend my cold hand. Guess what I drop the dang cup of coffee. Put sleeves on the hot cup please !!!!
Cassie Mullen
Great coffee and free Wi-Fi for guests. I like getting food and coffee here as I get hungry more while doing homework and it’s cool when the weather is warm. Be careful of the wandering homeless in the area they can be troublesome at times. I pay attention to everything and get my homework done for school. Love the music here and the baristas are cool. Close to the high school and restaurants.
Robert Godinez (Robgod)
I love Starbucks but this place was just not up to par they were slow and my order was wrong and the mood was just off.
Robin Gabriel Zambrano
I went when there was almost no one in there (6:00) and the Lavender Matcha drink I got had an inch of Lavender from the top and a lot of unmixed matcha powder.
Mina Pakzad
I got a strawberry Frappuccino yesterday, and within an hour, I started feeling really sick. I had to go to urgent care, and it turned out to be food poisoning. Really disappointing.
Daniel Sandoval
Can’t believe they’re fitting me for a water cup that’s crazy
Nikki Z
I was DENIED access to the restroom here even though I had let the worker know I am 6 months pregnant TWO times and it was an emergency. She repeated that they made no exceptions and I had to make a purchase before she can give me the restroom code. Completely illegal and poor service. Why would I make a purchase when I had made a purchase several hours prior at a different location? I have been a patron for years and frequent Starbucks often — even for quick restroom breaks. This is the only location I have ever been denied to use the restroom because I had to make a purchase first. I had to rush out of there to try and find another business that would let me use their restroom. Completely unacceptable.
Giovanni Francioso
Always consistent and generally speaking good service.
Shahar Shawn Algazy
This is gotta be the world’s worse Starbucks that it actually made me write a bad review, got there at 9 pm they closed the door in my face I asked if I can use the restroom and order a chai tea they said no go to the drive through, it took almost 20 minutes to order in the drive through and when I got to the window I can see my drink but they are just cleaning and doing even care about it, by the time I got it it was slightly warm. But the first thing she asked is to choose the tip amount 🤦🏻 Horrible! I would go to any other branch
YYY YYY
Great place, delicious cocoa, but you have to go there with a mask: the neighbor at the table on the left was contagious, with a very red nose, a day later a virus or dry flu began, just a high temperature. You need to wear warm shoes on your feet, because the floor there is cold. People, do not walk in crowded places if you are sick!!
I know its red cup day .. but mobile order at 6:55am.. and almost 7:25am and not ready yet.. had to push for it.. and just basic drink no specifics just a holiday drink!!!
Service: 2
mandy ward
Went through the drive thru. My order was for a hot drink so they gave me an iced drink. I told them it was wrong. The guy at drive thru was irritated and took it back. Then when they came back and handed me the drink. They intentionally made it to hot that I burnt my tongue including they made the wrong drink again. I called the manager and of course their phone was statically. I told “Chris” what happened and he apologized and asked me to come back to have it remade. Which, I plan on getting it done right but my tongue is burnt so I can’t even taste anything. After my personal experience I will never go back. I spend way too much money at Starbucks to have to get burned taking a sip. Location staff is horrible.
Food: 1
Service: 1
Kaan Kucuk
HORRIBLE SERVICE, STAFF SO HOSTILE THEY HATE THEIR JOB This is the worst Starbucks in the Valley. Ive been traveling Malibu through Pasadena, all downtown locations and Hollywood. Porter Ranch through Fairfax. Imagine dozens of Starbucks. This is the worst one I promise.
Standard Starbucks, not sure if this is some corporate cost cutting measure but put sleeves on hot drinks like it is a walking lawsuit waiting to happen. You hand me a hot drink and I extend my cold hand. Guess what I drop the dang cup of coffee. Put sleeves on the hot cup please !!!!
Great coffee and free Wi-Fi for guests. I like getting food and coffee here as I get hungry more while doing homework and it’s cool when the weather is warm. Be careful of the wandering homeless in the area they can be troublesome at times. I pay attention to everything and get my homework done for school. Love the music here and the baristas are cool. Close to the high school and restaurants.
I love Starbucks but this place was just not up to par they were slow and my order was wrong and the mood was just off.
I went when there was almost no one in there (6:00) and the Lavender Matcha drink I got had an inch of Lavender from the top and a lot of unmixed matcha powder.
I got a strawberry Frappuccino yesterday, and within an hour, I started feeling really sick. I had to go to urgent care, and it turned out to be food poisoning. Really disappointing.
Can’t believe they’re fitting me for a water cup that’s crazy
I was DENIED access to the restroom here even though I had let the worker know I am 6 months pregnant TWO times and it was an emergency. She repeated that they made no exceptions and I had to make a purchase before she can give me the restroom code. Completely illegal and poor service. Why would I make a purchase when I had made a purchase several hours prior at a different location? I have been a patron for years and frequent Starbucks often — even for quick restroom breaks. This is the only location I have ever been denied to use the restroom because I had to make a purchase first. I had to rush out of there to try and find another business that would let me use their restroom. Completely unacceptable.
Always consistent and generally speaking good service.
This is gotta be the world’s worse Starbucks that it actually made me write a bad review, got there at 9 pm they closed the door in my face I asked if I can use the restroom and order a chai tea they said no go to the drive through, it took almost 20 minutes to order in the drive through and when I got to the window I can see my drink but they are just cleaning and doing even care about it, by the time I got it it was slightly warm. But the first thing she asked is to choose the tip amount 🤦🏻
Horrible! I would go to any other branch
Great place, delicious cocoa, but you have to go there with a mask: the neighbor at the table on the left was contagious, with a very red nose, a day later a virus or dry flu began, just a high temperature. You need to wear warm shoes on your feet, because the floor there is cold. People, do not walk in crowded places if you are sick!!
Restaurantji Recommends
Worst service
Atmosphere: 1
Food: 1
Service: 1
Best of the best
Atmosphere: 5
Food: 5
Service: 5
I know its red cup day .. but mobile order at 6:55am.. and almost 7:25am and not ready yet.. had to push for it.. and just basic drink no specifics just a holiday drink!!!
Service: 2
Went through the drive thru. My order was for a hot drink so they gave me an iced drink. I told them it was wrong. The guy at drive thru was irritated and took it back. Then when they came back and handed me the drink. They intentionally made it to hot that I burnt my tongue including they made the wrong drink again. I called the manager and of course their phone was statically. I told “Chris” what happened and he apologized and asked me to come back to have it remade. Which, I plan on getting it done right but my tongue is burnt so I can’t even taste anything. After my personal experience I will never go back. I spend way too much money at Starbucks to have to get burned taking a sip. Location staff is horrible.
Food: 1
Service: 1
HORRIBLE SERVICE, STAFF SO HOSTILE
THEY HATE THEIR JOB
This is the worst Starbucks in the Valley. Ive been traveling Malibu through Pasadena, all downtown locations and Hollywood. Porter Ranch through Fairfax. Imagine dozens of Starbucks. This is the worst one I promise.
Atmosphere: 1
Food: 1
Service: 1
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