This chain isn't what it used to be. They used to have the best onion rings, but not anymore. Fries and onion rings were greasy and mediocre. But their burgers are still good and probably the only thing worth getting there.
Atmosphere: 3
Food: 2
Service: 3
Maria Wadlow
Food prepared well, but for some reason, they are out of chicken tenders too often.
Atmosphere: 3
Food: 4
Service: 3
Erin Edwards
A&W/KFC has vastly improved in the last year. I've left several reviews for the KFC but felt the need to post here too. I've come by several times in the last two months, and they are getting my order right each time. The one time they missed putting corndog nuggets in with my chicken family meal, they made it right and got my corn dogs before I left. The customer service has gone from horrible to excellent. No long waits, even when I have to pull into a parking space. The employees seem happy and are courteous and kind. I'm so happy we can eat here with confidence again. It's KFC, not world class dining. You get consistency. Don't complain about the food unless there's something actually wrong with it. It's good food for fast food. And on the cheaper side to feed myself and 3 adult males.
Atmosphere: 4
Food: 4
Service: 5
rick greenawalt
What to say... It's what you can always expect. It's not a slam. I keep going back.Parking: Parking is weird everywhere these days
Atmosphere: 3
Food: 4
Service: 3
Shawnee Norman
Came by for a quick bite while traveling back home. Very mediocre. Cashier did his job, the food came in a timely manner. Food was mediocre at best. Fries a little overdone, burger was lukewarm. Store was a little dirty. The napkin dispenser had quite a buildup of dust, as did its surroundings. Soda and utensil counter probably does not get wiped nightly. I’d go elsewhere next time.
Atmosphere: 2
Food: 1
Service: 4
Denise Thomas
Chicken was good, but the sides were old. Coney dog was delicious once made correctly. Blackberry lemonade was out of this world!
Atmosphere: 5
Food: 3
Service: 4
Raybies Flynn
I absolutely love the cheese curds. Unfortunately, they have become a part of shrinkflation. The container is smaller than ever and also more expensive.I use the drive thru, so there isn't much for atmosphere there.The parking lot is dirty and usually has shady looking characters about.
Atmosphere: 3
Food: 5
Service: 4
Jeremy Quintana
Dated when fresh food served
Atmosphere: 2
Food: 3
Service: 5
Joey Strain
Not super busy all the time. Best place to get collectible mugs when they are available. The best place to get a great burger and a large true root beer float
Atmosphere: 5
Food: 5
Service: 5
Kevin
Staff refused to replace drinks that had no syrup in them. Very rude, manger yelled "F" you and threatened to call police when all we wanted was our bad drinks replaced. Manager at luinchtime shift, approx 1 pm on 2-15-2022 at the Grass Valley, CA store. 1983 Nevada City Highway.
Worst place ever! Wrong order...greasy food and foul mouthed employee!
Sophia Dowser
They aren't capable of taking part cash and part card for payment. They say all cash or all on card. I asked for one white meat and two dark meat. I got two thighs and a leg. I guess they don't know which pieces are white meat. The coleslaw tastes like it comes from a can. It will be a long time before I go back, if ever.
Atmosphere: 3
Food: 2
Service: 3
Cameron S
This was a shocker of an experience. We stopped in while traveling back from Tahoe/Reno area and decided some chicken and A&W sounded good. Though the service was fast the staff was rude, dismissive and all around menacing with their presence. The food wasn't of the quality I have come to expect from A&W/KFC locations. Everything in sight was filthy.
Richard Senuty
Food ok service good no receipt with purchase over
This chain isn't what it used to be. They used to have the best onion rings, but not anymore. Fries and onion rings were greasy and mediocre. But their burgers are still good and probably the only thing worth getting there.
Atmosphere: 3
Food: 2
Service: 3
Food prepared well, but for some reason, they are out of chicken tenders too often.
Atmosphere: 3
Food: 4
Service: 3
A&W/KFC has vastly improved in the last year. I've left several reviews for the KFC but felt the need to post here too. I've come by several times in the last two months, and they are getting my order right each time. The one time they missed putting corndog nuggets in with my chicken family meal, they made it right and got my corn dogs before I left. The customer service has gone from horrible to excellent. No long waits, even when I have to pull into a parking space. The employees seem happy and are courteous and kind. I'm so happy we can eat here with confidence again. It's KFC, not world class dining. You get consistency. Don't complain about the food unless there's something actually wrong with it. It's good food for fast food. And on the cheaper side to feed myself and 3 adult males.
Atmosphere: 4
Food: 4
Service: 5
What to say... It's what you can always expect. It's not a slam. I keep going back.Parking: Parking is weird everywhere these days
Atmosphere: 3
Food: 4
Service: 3
Came by for a quick bite while traveling back home. Very mediocre. Cashier did his job, the food came in a timely manner. Food was mediocre at best. Fries a little overdone, burger was lukewarm. Store was a little dirty. The napkin dispenser had quite a buildup of dust, as did its surroundings. Soda and utensil counter probably does not get wiped nightly. I’d go elsewhere next time.
Atmosphere: 2
Food: 1
Service: 4
Chicken was good, but the sides were old. Coney dog was delicious once made correctly. Blackberry lemonade was out of this world!
Atmosphere: 5
Food: 3
Service: 4
I absolutely love the cheese curds. Unfortunately, they have become a part of shrinkflation. The container is smaller than ever and also more expensive.I use the drive thru, so there isn't much for atmosphere there.The parking lot is dirty and usually has shady looking characters about.
Atmosphere: 3
Food: 5
Service: 4
Dated when fresh food served
Atmosphere: 2
Food: 3
Service: 5
Not super busy all the time. Best place to get collectible mugs when they are available. The best place to get a great burger and a large true root beer float
Atmosphere: 5
Food: 5
Service: 5
Staff refused to replace drinks that had no syrup in them. Very rude, manger yelled "F" you and threatened to call police when all we wanted was our bad drinks replaced. Manager at luinchtime shift, approx 1 pm on 2-15-2022 at the Grass Valley, CA store. 1983 Nevada City Highway.
Restaurantji Recommends
I'm excited about my vegan
Atmosphere: 1
Food: 1
Service: 1
Worst place ever! Wrong order...greasy food and foul mouthed employee!
They aren't capable of taking part cash and part card for payment. They say all cash or all on card. I asked for one white meat and two dark meat. I got two thighs and a leg. I guess they don't know which pieces are white meat. The coleslaw tastes like it comes from a can. It will be a long time before I go back, if ever.
Atmosphere: 3
Food: 2
Service: 3
This was a shocker of an experience. We stopped in while traveling back from Tahoe/Reno area and decided some chicken and A&W sounded good. Though the service was fast the staff was rude, dismissive and all around menacing with their presence. The food wasn't of the quality I have come to expect from A&W/KFC locations. Everything in sight was filthy.
Food ok service good no receipt with purchase over
Atmosphere: 2
Food: 3
Service: 5