Raleys has staff that work very hard, recently they have been understaffed. The problem with the Raleys is not the staff or really any of the store itself but the "patrons" or "customers". These customers seem to have not attended preschool to learn basic patience and care. They never learned about the golden rule, nor do they care about those around them and what they may be dealing with. The customers at Raleys are horrendous and extremely rude to those working there SERVING THEM at a minimum wage job. If anything, Grass Valley should go back to preschool and realize we are all human, and no one wants to be yelled at or to cause others to have a hard time. GROW UP RALEYS CUSTOMERS!!! I went there to buy a drink after class and had to deal with a "grown man" crying and shuddering at missing out on a party he was going to attend that evening... it was around 5 pm. seriously.
Leslie R
Raleys in Grass Valley has a check out issue. Served by a gentleman wearing a baseball cap and sunglasses. Slowly reviewed each item while chatting with the customer in front of me. Multiples of the same item were each touched and scanned Instead of adding up the number of items. Paused frequently to chat while scanning during which he seemed unable to scan. The quick line was not open. Self check doesn’t allow for the purchase of the bottle of wine in my basket. I am reminded every time I come here to shop elsewhere. They just don’t seem to be able to staff adequately. The last time I was here I was told the bagging staff had been fired as this store voted union. So Safeway, SPD are where I will go in the future. So sad as I have happily shopped at Raleys for years.
Keith Davis
I googled where to find their Espresso Forte beans. Just a heads up, you cant get it at this location. Love the workers there though.
scobies123
I googled where to find their Espresso Forte beans. Just a heads up, you cant get it at this location. Love the workers there though.
Millie Delaney
Always friendly staff. Nice variety of drinks and munchies. Seating area clean. Good place to sit and chat, check your computer, or just people warch.
Great coffee and place to connect!
Raleys has staff that work very hard, recently they have been understaffed. The problem with the Raleys is not the staff or really any of the store itself but the "patrons" or "customers". These customers seem to have not attended preschool to learn basic patience and care. They never learned about the golden rule, nor do they care about those around them and what they may be dealing with. The customers at Raleys are horrendous and extremely rude to those working there SERVING THEM at a minimum wage job. If anything, Grass Valley should go back to preschool and realize we are all human, and no one wants to be yelled at or to cause others to have a hard time. GROW UP RALEYS CUSTOMERS!!! I went there to buy a drink after class and had to deal with a "grown man" crying and shuddering at missing out on a party he was going to attend that evening... it was around 5 pm. seriously.
Raleys in Grass Valley has a check out issue. Served by a gentleman wearing a baseball cap and sunglasses. Slowly reviewed each item while chatting with the customer in front of me. Multiples of the same item were each touched and scanned Instead of adding up the number of items. Paused frequently to chat while scanning during which he seemed unable to scan. The quick line was not open. Self check doesn’t allow for the purchase of the bottle of wine in my basket. I am reminded every time I come here to shop elsewhere. They just don’t seem to be able to staff adequately. The last time I was here I was told the bagging staff had been fired as this store voted union. So Safeway, SPD are where I will go in the future. So sad as I have happily shopped at Raleys for years.
I googled where to find their Espresso Forte beans. Just a heads up, you cant get it at this location. Love the workers there though.
I googled where to find their Espresso Forte beans. Just a heads up, you cant get it at this location. Love the workers there though.
Always friendly staff. Nice variety of drinks and munchies. Seating area clean. Good place to sit and chat, check your computer, or just people warch.
Always cheerful baristas making great drinks.
Good coffee friendly staff.
Warm drinks on cold day
X positively awesome
Restaurantji Recommends
Super 3
Coffee is good ?
A little to "Trendy" as far as their sales outreach to the public.
Coffee is a bit on the acidic side but the staff is great.
A little to "Trendy" as far as their sales outreach to the public.
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