I ordered two toasted foot longs on the app on October 11th 2024 and when I picked them up they were barely room temperature, and it looked like whoever made and packaged them had squeezed them as tight as possible making them rock hard. The worker was also not wearing any subway attire and a spideran hat and I honestly don't know if he works there or if he just walked behind the counter. Will not order online again.
Atmosphere: 1
Food: 1
Service: 1
Mark Guddal
I like Subway but the owner that owns both locations in Grass Valley dosen't recognize the online deals from Subway? I have to go to Penn Valley or Combie to get those deals. Just another business owner trying to rip off customers in Grass Valley.
Atmosphere: 5
Food: 5
Service: 5
Nicole Morgan
I had a panic attack while ordering my meal. And the guy that runs it is such an amazing and understanding man that even while I was having my panic attack, I couldn't help but listen to his calming voice that was genuine. He understood what I was experiencing and handled me with nothing but absolute care. That's one of the very best definitions of customer care. And to that man, thank you so much for helping me through my difficult time. You are very much needed in this world.
Wheelchair accessibility: It's on the first floor, and there's handicap parking right in front of that store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
Steven School Alchemy
The young man working the lunch counter at noon put hardly anything on the sandwich. I told him its for here so he rang it up to go overcharging me on the tax. He looked at my footlong sandwich with drink and chips and said "IS THAT ENOUGH FOR YOU?" i guess large people are not appreciated here. I come in here quite often and usually tip. No tip today and its time to find a new lunch spot. GOODBYE!
Atmosphere: 1
Food: 1
Service: 1
YBPhoenix
I was here at 8:50pm and noticing their sign out front said they were open until 9 pm and the Open sign was still lit. However, upon attempting to enter, the door was locked and the staff inside just looked at me and shook his head no. Either fix the hours displayed or turn off the damn open light when it's closed.
Mike Allred.
Female employee that works there is so rude and smug everytime I enter the doors. The service is so bad.I refuse to eat there anymore. Beware subway fans!!
Atmosphere: 1
Food: 3
Service: 1
Jayden Andros
Some guy was yelling at the worker making my sandwich and she handled it highly professionally and de-escalate the situation accordingly
Kid-friendliness: She handled the situation very well and get the kids away from the man
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: White Chip Macadamia Nut
Neck Bone
Food was good. The two girls serving are super nice and friendly to the customers. Great location and food is excellent as always. Thank you Trinity.
Atmosphere: 5
Food: 5
Service: 5
Bill Morrison
No pastrami, no hot sandwich, never any deals that all other subways offer. And most of the time rude service. Other than that it's great.
Went in to get my husband a wrap for dinner. The two girls waiting on me were extremely rude! The entire experience was horrible! I will never go there again!
Greg Hult
Never in over 20 years of getting Subway have I had such a bad experience. Portions are so skimpy, service unfriendly, bread was burnt, off the top of my head.
Atmosphere: 1
Food: 1
Service: 1
Topher Tinkham
Been here a few times. Standard menu , fresh veggies, good service. I will definitely return here.
Parking: Decent parking
Wheelchair accessibility: Standard disabled support
Every time I go there I order the same thing. Every time, I pay a different price, and the sandwich is made differently as well. They can't keep trained staff, it seems.
I ordered two toasted foot longs on the app on October 11th 2024 and when I picked them up they were barely room temperature, and it looked like whoever made and packaged them had squeezed them as tight as possible making them rock hard. The worker was also not wearing any subway attire and a spideran hat and I honestly don't know if he works there or if he just walked behind the counter. Will not order online again.
Atmosphere: 1
Food: 1
Service: 1
I like Subway but the owner that owns both locations in Grass Valley dosen't recognize the online deals from Subway? I have to go to Penn Valley or Combie to get those deals. Just another business owner trying to rip off customers in Grass Valley.
Atmosphere: 5
Food: 5
Service: 5
I had a panic attack while ordering my meal. And the guy that runs it is such an amazing and understanding man that even while I was having my panic attack, I couldn't help but listen to his calming voice that was genuine. He understood what I was experiencing and handled me with nothing but absolute care. That's one of the very best definitions of customer care. And to that man, thank you so much for helping me through my difficult time. You are very much needed in this world.
Wheelchair accessibility: It's on the first floor, and there's handicap parking right in front of that store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
The young man working the lunch counter at noon put hardly anything on the sandwich. I told him its for here so he rang it up to go overcharging me on the tax. He looked at my footlong sandwich with drink and chips and said "IS THAT ENOUGH FOR YOU?" i guess large people are not appreciated here. I come in here quite often and usually tip. No tip today and its time to find a new lunch spot. GOODBYE!
Atmosphere: 1
Food: 1
Service: 1
I was here at 8:50pm and noticing their sign out front said they were open until 9 pm and the Open sign was still lit. However, upon attempting to enter, the door was locked and the staff inside just looked at me and shook his head no. Either fix the hours displayed or turn off the damn open light when it's closed.
Female employee that works there is so rude and smug everytime I enter the doors. The service is so bad.I refuse to eat there anymore. Beware subway fans!!
Atmosphere: 1
Food: 3
Service: 1
Some guy was yelling at the worker making my sandwich and she handled it highly professionally and de-escalate the situation accordingly
Kid-friendliness: She handled the situation very well and get the kids away from the man
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: White Chip Macadamia Nut
Food was good. The two girls serving are super nice and friendly to the customers. Great location and food is excellent as always. Thank you Trinity.
Atmosphere: 5
Food: 5
Service: 5
No pastrami, no hot sandwich, never any deals that all other subways offer. And most of the time rude service. Other than that it's great.
Atmosphere: 1
Food: 2
Service: 1
Just subway, not the worst but certainly not the
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Black Forest Ham
Restaurantji Recommends
They don't answer the
Atmosphere: 2
Food: 4
Service: 1
Went in to get my husband a wrap for dinner. The two girls waiting on me were extremely rude! The entire experience was horrible! I will never go there again!
Never in over 20 years of getting Subway have I had such a bad experience. Portions are so skimpy, service unfriendly, bread was burnt, off the top of my head.
Atmosphere: 1
Food: 1
Service: 1
Been here a few times. Standard menu , fresh veggies, good service. I will definitely return here.
Parking: Decent parking
Wheelchair accessibility: Standard disabled support
Recommended dishes: Cold Cut Combo, Oven Roasted Turkey
Every time I go there I order the same thing. Every time, I pay a different price, and the sandwich is made differently as well. They can't keep trained staff, it seems.
Atmosphere: 3
Food: 4
Service: 3
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