Starbucks

My paper cup was damaged at the top, so the lid did not fit snuggly, so my mocha dribbled over my good shirt. Not only was my shirt stained, but I had to stop traveling and park to finish my drink. I called the store, and they acknowledged they've been having this issue with many of their cups. So if they know about this issue, why don't they fix it?

Atmosphere: 3

Food: 1

Service: 5

Pick up only

Small shop near the Safeway.
When we first tried to find the location our Google almost took it right past it but we found it.
A cold brew and hot chocolate for the road.

Atmosphere: 5

Food: 5

Service: 5

Watered down drink. Asked for light ice and my cup was halfway filled with just ice. About 70% ice and 30% juice. Also paid 1.00 for 3 scoops of fruit and barely received any.

Ladies working the closing shift june 18th were really nice, their customer service was 10/10, something that i havent experienced at a starbucks in a while 😊

Atmosphere: 5

Food: 5

Service: 5

These poor guys. The store is crowded and perpetually understaffed. It takes 20+ minutes for a coffee and they often run out of supplies. They try but honestly go to Peets across the road.

Updated: still terrible

No bathroom and no refills. This is not a travels way point destination.

Very nice atmosphere, the cashier there, Jess was very nice and helpful. Drinks arrived there very quickly

Atmosphere: 5

Food: 5

Service: 5

Starbucks!

Atmosphere: 5

Food: 5

Service: 5

Great to pick up drink. No tables to sit and have a conversation.

Atmosphere: 4

Service: 5

Always quick!! Good drinks, and very small space. No tables inside, just a walk in. There’s always cute merchandise for sale in the store, and they are always quick.

Atmosphere: 4

Food: 5

Service: 4

I ordered a few drinks and wanted to add a large ice water. But they tell you they cannot give you a large ice water. I said I would pay for it. So they charge me for a large e tea and hold the tea.

Kinda ridiculous

Atmosphere: 3

Food: 4

Service: 1

No restrooms but fantastic service

Atmosphere: 5

Food: 5

Service: 5

Mobile-ordered a banana bread and a latte in two transactions back to back while standing outside the store . Notifications came in that both orders are ready so I stepped in. Banana bread was there, but not the latte. I told the barista that I am waiting for a latte under the same name but she said that the bread is the only order they have for me. I explained that it was a separate order under the same name, but she still insisted sternly that they don’t have any other order under my name. In this interaction she seemed annoyed and was certainly unfriendly, not an ounce of compassion for the customer standing there confused as to what might have happened.
She then started looking around and sure enough my latte was standing there on the side. There were maybe 3 or 4 other drinks on the counter, so really not busy at all.
She uttered an apology and turned away. There was no hello or goodbye in all of this, even though I was the only customer in the store.
The store itself has no chairs, inside or out, despite a location that would support it.
To top it all off, my latte was only lukewarm but I didn’t even dare to go back in to ask them to correct it.
This location is not even close to what I am accustomed to from Starbucks in terms of service.

Atmosphere: 1

Food: 4

Service: 1

Great and accessible place

Atmosphere: 5

Food: 5

Service: 5