First time trying this boba place, and it's not bad. From all of the many options, I decided to go with their watermelon refresher. To be honest, it wasn't as refreshi.g as I was imagining it, but it was still pretty good. I got it with regular sugar, less ice, and it was the right amount of sweetmes. Would defensively come back here to try their other options.
Atmosphere: 4
Service: 5
Jerp
They accidentally gave me a small one when I ordered a large, but quickly fixed it and let me drink the small one too! Boba was perfect and they have MANY flavors and options that extend past milk tea.
Atmosphere: 5
Food: 5
Service: 5
S.Pierre Wilson
Amazing boba place! The only reason I come to Southland Mall honestly.
Both times I’ve been here, the younger guy (didn’t get his name) who works here is super helpful and efficient. He was working by himself the first time and did a really great job making all of our drinks - gave him a good tip as appreciation
Atmosphere: 5
Food: 5
Service: 5
David Cielo
Amazing boba place! The only reason I come to Southland Mall honestly.
Both times I’ve been here, the younger guy (didn’t get his name) who works here is super helpful and efficient. He was working by himself the first time and did a really great job making all of our drinks - gave him a good tip as appreciation
Atmosphere: 5
Food: 5
Service: 5
Jem Cope
The food and tea was all delicious but the ordering system is very bad. There's only one touch screen to order on inside and the line was long so I tried to order via mobile. The link to the google play app is broken (I don't think they have one anymore?), so I ordered off their website. The website isn't very good so it caused an error with one of my drinks (it lets you add it for $0). The interface is also a bit clunky. Instead of calling out our order when it was done they just held the drinks and waited for us to ask (the website said it'd take 20 minutes, so we waited 30 minutes before asking) just to then tell us about this error and have to ring that drink up separately. It was about 45 minutes after we ordered before we finally got our stuff. Unsurprisingly it was a bit melted. I also wish there was something that indicated they did in fact make our order the way we asked (with almond milk instead of soy milk) but there were no labels or verbal confirmation. It's not the worst thing ever but there are so many other tea shops in the area that don't have this annoyance. We went to the tea place downstairs and got something else within a few minutes and they were a lot nicer about it. Boba Nation seems to trap heat pretty badly so sitting in their lobby wasn't very fun on a hot day and I imagine that makes the workers unhappy too especially because they were very busy.
Atmosphere: 4
Food: 5
Service: 3
Jem Dawson
The food and tea was all delicious but the ordering system is very bad. There's only one touch screen to order on inside and the line was long so I tried to order via mobile. The link to the google play app is broken (I don't think they have one anymore?), so I ordered off their website. The website isn't very good so it caused an error with one of my drinks (it lets you add it for $0). The interface is also a bit clunky. Instead of calling out our order when it was done they just held the drinks and waited for us to ask (the website said it'd take 20 minutes, so we waited 30 minutes before asking) just to then tell us about this error and have to ring that drink up separately. It was about 45 minutes after we ordered before we finally got our stuff. Unsurprisingly it was a bit melted. I also wish there was something that indicated they did in fact make our order the way we asked (with almond milk instead of soy milk) but there were no labels or verbal confirmation. It's not the worst thing ever but there are so many other tea shops in the area that don't have this annoyance. We went to the tea place downstairs and got something else within a few minutes and they were a lot nicer about it. Boba Nation seems to trap heat pretty badly so sitting in their lobby wasn't very fun on a hot day and I imagine that makes the workers unhappy too especially because they were very busy.
Atmosphere: 4
Food: 5
Service: 3
emily
delayed and took very long on one drink despite there being only one other person in front of us.
Service: 1
Grant Enslin
The drinks are always freshly made in front of you and always look amazing. They are quick and friendly
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Strawberry, Peach Strawberry Fruit Tea
Ajinkya Taware
Expensive for the quantity. But tastes really good. I had the mango lychee milk tea.
Atmosphere: 5
Food: 4
Service: 5
ranchhore goyal
From the moment I walked in, the atmosphere was inviting, and the staff's warmth and friendliness were truly refreshing. The attention to customer service did not go unnoticed, and it significantly enhanced my overall visit.Now, let me talk about the star of the show - the Strawberry Fruit Tea. It was an absolute delight! The blend of flavors was perfection, and I could tell that the ingredients were of the highest quality. The freshness of the strawberries and the balance of sweetness were exactly what I was looking for in a refreshing beverage.What truly sets Boba Nation apart, in my opinion, is not just the fantastic drinks but the dedication to creating a welcoming environment. The cleanliness and organization of the space added to the overall positive impression.I must commend your team for their efficiency and attentiveness. They not only prepared my drink promptly but also took the time to ensure it met my expectations. It's evident that the staff is passionate about what they do, and it reflects in the quality of service.I believe exceptional service deserves recognition, and I wanted to take a moment to express my gratitude for the wonderful experience I had at Boba Nation - Hayward. It's establishments like yours that make a lasting impact on customers, and I will certainly be recommending your place to friends and family.Thank you once again for providing a memorable visit. I look forward to many more delightful moments at Boba Nation.
Absolutely love this store! The coffee is rich and flavorful, the shakes are indulgent, and the milk tea is a perfect blend of sweetness. The ambiance is cozy, making it a great spot to relax with a good book or catch up with friends. 5 stars for their diverse menu and top-notch service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Fruit Tea
Amzad Khan
I can't get over how good the juice selection is here! The ingredients are fresh, and the combinations are unique. Whether you're into healthy options or indulgent treats, they have something for everyone. The staff is friendly and knowledgeable—always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
MANISH PANWAR
This place is a game-changer for anyone who loves a good shake or coffee. The diversity of flavors is mind-blowing, and the staff's expertise in recommending personalized options is commendable. A definite 5 stars for consistently delivering on taste and quality!
Carrie
What I received wasn't what I asked for. It was also expensive. I will stick to Tapioca Eexpress, which i've never been disappointed. ITea is also alwsys woth it.
Floww
Got a large avocado smoothie, tastes and looks like they added no avocado in there. Super pale green color. Very disappointing considering it's on their best seller list. One star per slice of avocado in there.
First time trying this boba place, and it's not bad. From all of the many options, I decided to go with their watermelon refresher. To be honest, it wasn't as refreshi.g as I was imagining it, but it was still pretty good. I got it with regular sugar, less ice, and it was the right amount of sweetmes. Would defensively come back here to try their other options.
Atmosphere: 4
Service: 5
They accidentally gave me a small one when I ordered a large, but quickly fixed it and let me drink the small one too! Boba was perfect and they have MANY flavors and options that extend past milk tea.
Atmosphere: 5
Food: 5
Service: 5
Amazing boba place! The only reason I come to Southland Mall honestly.
Both times I’ve been here, the younger guy (didn’t get his name) who works here is super helpful and efficient. He was working by himself the first time and did a really great job making all of our drinks - gave him a good tip as appreciation
Atmosphere: 5
Food: 5
Service: 5
Amazing boba place! The only reason I come to Southland Mall honestly.
Both times I’ve been here, the younger guy (didn’t get his name) who works here is super helpful and efficient. He was working by himself the first time and did a really great job making all of our drinks - gave him a good tip as appreciation
Atmosphere: 5
Food: 5
Service: 5
The food and tea was all delicious but the ordering system is very bad. There's only one touch screen to order on inside and the line was long so I tried to order via mobile. The link to the google play app is broken (I don't think they have one anymore?), so I ordered off their website. The website isn't very good so it caused an error with one of my drinks (it lets you add it for $0). The interface is also a bit clunky. Instead of calling out our order when it was done they just held the drinks and waited for us to ask (the website said it'd take 20 minutes, so we waited 30 minutes before asking) just to then tell us about this error and have to ring that drink up separately. It was about 45 minutes after we ordered before we finally got our stuff. Unsurprisingly it was a bit melted. I also wish there was something that indicated they did in fact make our order the way we asked (with almond milk instead of soy milk) but there were no labels or verbal confirmation. It's not the worst thing ever but there are so many other tea shops in the area that don't have this annoyance. We went to the tea place downstairs and got something else within a few minutes and they were a lot nicer about it. Boba Nation seems to trap heat pretty badly so sitting in their lobby wasn't very fun on a hot day and I imagine that makes the workers unhappy too especially because they were very busy.
Atmosphere: 4
Food: 5
Service: 3
The food and tea was all delicious but the ordering system is very bad. There's only one touch screen to order on inside and the line was long so I tried to order via mobile. The link to the google play app is broken (I don't think they have one anymore?), so I ordered off their website. The website isn't very good so it caused an error with one of my drinks (it lets you add it for $0). The interface is also a bit clunky. Instead of calling out our order when it was done they just held the drinks and waited for us to ask (the website said it'd take 20 minutes, so we waited 30 minutes before asking) just to then tell us about this error and have to ring that drink up separately. It was about 45 minutes after we ordered before we finally got our stuff. Unsurprisingly it was a bit melted. I also wish there was something that indicated they did in fact make our order the way we asked (with almond milk instead of soy milk) but there were no labels or verbal confirmation. It's not the worst thing ever but there are so many other tea shops in the area that don't have this annoyance. We went to the tea place downstairs and got something else within a few minutes and they were a lot nicer about it. Boba Nation seems to trap heat pretty badly so sitting in their lobby wasn't very fun on a hot day and I imagine that makes the workers unhappy too especially because they were very busy.
Atmosphere: 4
Food: 5
Service: 3
delayed and took very long on one drink despite there being only one other person in front of us.
Service: 1
The drinks are always freshly made in front of you and always look amazing. They are quick and friendly
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Strawberry, Peach Strawberry Fruit Tea
Expensive for the quantity. But tastes really good. I had the mango lychee milk tea.
Atmosphere: 5
Food: 4
Service: 5
From the moment I walked in, the atmosphere was inviting, and the staff's warmth and friendliness were truly refreshing. The attention to customer service did not go unnoticed, and it significantly enhanced my overall visit.Now, let me talk about the star of the show - the Strawberry Fruit Tea. It was an absolute delight! The blend of flavors was perfection, and I could tell that the ingredients were of the highest quality. The freshness of the strawberries and the balance of sweetness were exactly what I was looking for in a refreshing beverage.What truly sets Boba Nation apart, in my opinion, is not just the fantastic drinks but the dedication to creating a welcoming environment. The cleanliness and organization of the space added to the overall positive impression.I must commend your team for their efficiency and attentiveness. They not only prepared my drink promptly but also took the time to ensure it met my expectations. It's evident that the staff is passionate about what they do, and it reflects in the quality of service.I believe exceptional service deserves recognition, and I wanted to take a moment to express my gratitude for the wonderful experience I had at Boba Nation - Hayward. It's establishments like yours that make a lasting impact on customers, and I will certainly be recommending your place to friends and family.Thank you once again for providing a memorable visit. I look forward to many more delightful moments at Boba Nation.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely love this store! The coffee is rich and flavorful, the shakes are indulgent, and the milk tea is a perfect blend of sweetness. The ambiance is cozy, making it a great spot to relax with a good book or catch up with friends. 5 stars for their diverse menu and top-notch service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Fruit Tea
I can't get over how good the juice selection is here! The ingredients are fresh, and the combinations are unique. Whether you're into healthy options or indulgent treats, they have something for everyone. The staff is friendly and knowledgeable—always a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
This place is a game-changer for anyone who loves a good shake or coffee. The diversity of flavors is mind-blowing, and the staff's expertise in recommending personalized options is commendable. A definite 5 stars for consistently delivering on taste and quality!
What I received wasn't what I asked for. It was also expensive. I will stick to Tapioca Eexpress, which i've never been disappointed. ITea is also alwsys woth it.
Got a large avocado smoothie, tastes and looks like they added no avocado in there. Super pale green color. Very disappointing considering it's on their best seller list. One star per slice of avocado in there.
Atmosphere: 4
Food: 1
Service: 3
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