Very nice place to spend free time, but for me the music is too loud, you can't talk during general meetings or birthday parties. The food in the buffet is often not fresh. Some time ago, there were boiled eggs at the buffet, but now there are none. I saw children touching food with their hands, coughing, and sneezing. This should be secured.
Atmosphere: 4
Food: 3
Service: 4
Carmelina Xiloj
They took forever to get our order ro go in. Salad statiom bearly had any toppings. Pizza was ok. We got a membership and did not include the jumper, had to pay a xtra $18 so my daughter can get in it. Some games didnt even had to balls to play. You had to keep recharging your card to win some tickets, so later u can just get some stickers or a lollipop SMH.
Food: 2
Service: 2
Courtney Chaline
Had a blast as did the kiddos! Free cups other than 2oz water cups would've been nice without having to pay $3.29 for each cup🤣
Atmosphere: 5
Food: 5
Service: 5
Vernaya Dennis
Indian guy at the ticket redeem counter was rude. Threw the card at my nephew. Chuck was also very rude. Didn't want to take pictures with the kids and kept brushing my nephew off.
Atmosphere: 4
Food: 3
Service: 1
mridul jain
Very nice and cool place to enjoy the day and kids love this place
Atmosphere: 5
Food: 5
Service: 5
Heather Gallardo Montalvo
Had a party there for 3 year old your Chuck E. Cheese s team was awesome was on hit GOOD JOB TEAM
Atmosphere: 5
Food: 5
Service: 5
Rob Olivas
They really changed things since covid Better food, games, Service Used to drive to sj for the big mouse cheese but def. Don't have to drive there anymore
Atmosphere: 5
Food: 5
Service: 4
Martin Ramos
Small. Clean. Food was ehhh
Natosha Washington
The manager lily is the rudest person who should never ever be employed in customer service let alone Chuck E. Cheese!!! She cut off all the games whiteout a five minute, five second warning, NOTHING! 30 or so toddlers and kids were all crying and upset it was soooo unnecessary all they had to do was give a heads up that they were closing. This ruined my nephews birthday and we will never patronize this place again
Atmosphere: 1
Food: 1
Service: 1
Jennifer Brown
My son loved this place! I thought he should have this experience of going to play games and win some tickets and pick out some prizes. The food was decent. I was surprised at how much everything cost, but with inflation it was not shocking. I do wish they had a better salad bar with more choices, but overall it was good. We went around 1 pm and it wasn't packed. The newer part of the play area was nice, they had a little obstacle course and there was also an area with trampolines. (It was extra, of course). My son was happy and he had a great time, so it’s somewhere I don't mind returning and I would easily recommend to anyone with kids.
Vegetarian options: They have a small selection for a salad bar. Also a few items on the menu for vegetarian options.
Kid-friendliness: This is a total kid-friendly restaurant.
Wheelchair accessibility: I know that there are parking spots available right in the front of the restaurant.
Hair in food. I bit into the cheese filled pizza crust and a blonde curly hair came out. We informed the employees but their response was “ok” and they walked away and appeared like nothing was going to be done about it until we went back and asked if anything would be done. They replaced the pizza but they should be more careful about stuff like this.
Atmosphere: 2
Food: 1
Service: 2
Francisco Garcia
Kid-friendliness: It is a children's area with games for children
Wheelchair accessibility: Yeah
Atmosphere: 5
Food: 4
Service: 5
Melvin is cool
Amazing pizza
Atmosphere: 5
Food: 5
Service: 5
BiggaFigga 25
The employee straight up told me that they rigged a game because people kept winning...stole $50 bucks from me.
Atmosphere: 1
Food: 1
Service: 1
Goolowking Higollab
Honestly, a terrible experience I felt extremely uncomfortable and this is my first time ever putting a review because I never need to but I was highly disappointed I was waiting for my cashier today they took 15 minutes to come out which I’m not mad about I know they’re busy they need stuff to do but this girl name Gisele that was at cashier gave me so much attitude was beyond rude and then later on I had went to the salad bar and I heard her talking behind my back to one of her managers and then she was talking shit about The employees there aswell which pissed me off because all of their employees are so fast paced organized and the girl is just running her mouth i’m not saying that she should get fired but at least the higher up managers should acknowledge this attitude
Very nice place to spend free time, but for me the music is too loud, you can't talk during general meetings or birthday parties. The food in the buffet is often not fresh.
Some time ago, there were boiled eggs at the buffet, but now there are none. I saw children touching food with their hands, coughing, and sneezing. This should be secured.
Atmosphere: 4
Food: 3
Service: 4
They took forever to get our order ro go in. Salad statiom bearly had any toppings. Pizza was ok. We got a membership and did not include the jumper, had to pay a xtra $18 so my daughter can get in it. Some games didnt even had to balls to play. You had to keep recharging your card to win some tickets, so later u can just get some stickers or a lollipop SMH.
Food: 2
Service: 2
Had a blast as did the kiddos! Free cups other than 2oz water cups would've been nice without having to pay $3.29 for each cup🤣
Atmosphere: 5
Food: 5
Service: 5
Indian guy at the ticket redeem counter was rude. Threw the card at my nephew. Chuck was also very rude. Didn't want to take pictures with the kids and kept brushing my nephew off.
Atmosphere: 4
Food: 3
Service: 1
Very nice and cool place to enjoy the day and kids love this place
Atmosphere: 5
Food: 5
Service: 5
Had a party there for 3 year old your Chuck E.
Cheese s team was awesome was on hit GOOD JOB TEAM
Atmosphere: 5
Food: 5
Service: 5
They really changed things since covid
Better food, games,
Service
Used to drive to sj for the big mouse cheese but def. Don't have to drive there anymore
Atmosphere: 5
Food: 5
Service: 4
Small. Clean. Food was ehhh
The manager lily is the rudest person who should never ever be employed in customer service let alone Chuck E. Cheese!!! She cut off all the games whiteout a five minute, five second warning, NOTHING! 30 or so toddlers and kids were all crying and upset it was soooo unnecessary all they had to do was give a heads up that they were closing. This ruined my nephews birthday and we will never patronize this place again
Atmosphere: 1
Food: 1
Service: 1
My son loved this place!
I thought he should have this experience of going to play games and win some tickets and pick out some prizes.
The food was decent. I was surprised at how much everything cost, but with inflation it was not shocking.
I do wish they had a better salad bar with more choices, but overall it was good.
We went around 1 pm and it wasn't packed. The newer part of the play area was nice, they had a little obstacle course and there was also an area with trampolines. (It was extra, of course). My son was happy and he had a great time, so it’s somewhere I don't mind returning and I would easily recommend to anyone with kids.
Vegetarian options: They have a small selection for a salad bar. Also a few items on the menu for vegetarian options.
Kid-friendliness: This is a total kid-friendly restaurant.
Wheelchair accessibility: I know that there are parking spots available right in the front of the restaurant.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Hair in food. I bit into the cheese filled pizza crust and a blonde curly hair came out. We informed the employees but their response was “ok” and they walked away and appeared like nothing was going to be done about it until we went back and asked if anything would be done. They replaced the pizza but they should be more careful about stuff like this.
Atmosphere: 2
Food: 1
Service: 2
Kid-friendliness: It is a children's area with games for children
Wheelchair accessibility: Yeah
Atmosphere: 5
Food: 4
Service: 5
Amazing pizza
Atmosphere: 5
Food: 5
Service: 5
The employee straight up told me that they rigged a game because people kept winning...stole $50 bucks from me.
Atmosphere: 1
Food: 1
Service: 1
Honestly, a terrible experience I felt extremely uncomfortable and this is my first time ever putting a review because I never need to but I was highly disappointed I was waiting for my cashier today they took 15 minutes to come out which I’m not mad about I know they’re busy they need stuff to do but this girl name Gisele that was at cashier gave me so much attitude was beyond rude and then later on I had went to the salad bar and I heard her talking behind my back to one of her managers and then she was talking shit about The employees there aswell which pissed me off because all of their employees are so fast paced organized and the girl is just running her mouth i’m not saying that she should get fired but at least the higher up managers should acknowledge this attitude
Atmosphere: 1
Food: 2
Service: 1
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