Chuck E. Cheese

24039 Hesperian Blvd, Hayward
(510) 265-0590

Recent Reviews

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Natosha Washington

The manager lily is the rudest person who should never ever be employed in customer service let alone Chuck E. Cheese!!! She cut off all the games whiteout a five minute, five second warning, NOTHING! 30 or so toddlers and kids were all crying and upset it was soooo unnecessary all they had to do was give a heads up that they were closing. This ruined my nephews birthday and we will never patronize this place again

Atmosphere: 1

Food: 1

Service: 1

Jennifer Brown

My son loved this place!
I thought he should have this experience of going to play games and win some tickets and pick out some prizes.
The food was decent. I was surprised at how much everything cost, but with inflation it was not shocking.
I do wish they had a better salad bar with more choices, but overall it was good.
We went around 1 pm and it wasn't packed. The newer part of the play area was nice, they had a little obstacle course and there was also an area with trampolines. (It was extra, of course). My son was happy and he had a great time, so it’s somewhere I don't mind returning and I would easily recommend to anyone with kids.

Vegetarian options: They have a small selection for a salad bar. Also a few items on the menu for vegetarian options.

Kid-friendliness: This is a total kid-friendly restaurant.

Wheelchair accessibility: I know that there are parking spots available right in the front of the restaurant.

Atmosphere: 5

Food: 4

Service: 5

Nancy A

Hair in food. I bit into the cheese filled pizza crust and a blonde curly hair came out. We informed the employees but their response was “ok” and they walked away and appeared like nothing was going to be done about it until we went back and asked if anything would be done. They replaced the pizza but they should be more careful about stuff like this.

Atmosphere: 2

Food: 1

Service: 2

Francisco Garcia

Kid-friendliness: It is a children's area with games for children

Wheelchair accessibility: Yeah

Atmosphere: 5

Food: 4

Service: 5

Melvin is cool

Amazing pizza

Atmosphere: 5

Food: 5

Service: 5

BiggaFigga 25

The employee straight up told me that they rigged a game because people kept winning...stole $50 bucks from me.

Atmosphere: 1

Food: 1

Service: 1

Goolowking Higollab

Honestly, a terrible experience I felt extremely uncomfortable and this is my first time ever putting a review because I never need to but I was highly disappointed I was waiting for my cashier today they took 15 minutes to come out which I’m not mad about I know they’re busy they need stuff to do but this girl name Gisele that was at cashier gave me so much attitude was beyond rude and then later on I had went to the salad bar and I heard her talking behind my back to one of her managers and then she was talking shit about The employees there aswell which pissed me off because all of their employees are so fast paced organized and the girl is just running her mouth i’m not saying that she should get fired but at least the higher up managers should acknowledge this attitude

Atmosphere: 1

Food: 2

Service: 1

Simon Morales

Low amount of games for kids, rude staff. I'm definitely never returning to this place.

Atmosphere: 2

Food: 3

Service: 1

Alex Hernandez

My kids love to go there.. if they work on the food service ? ill rate it with 5 ?

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Pepperoni Pizza, Chicken Wings, Buffalo Wings

Diana Magaña

It was a little place to play games there's not that much games like why

Yasmin Martinez

It is a very nice place because it has many games for children as well as adults!!

Atmosphere: 5

Food: 5

J P

Fun place for kids!

Atmosphere: 5

Food: 5

Service: 5

Silvestre Aguilar

For me it is an honor and I can recommend many people to come and prove that it is true, what I tell them is that chicken loko is the best 100%

Atmosphere: 5

Food: 5

Service: 5

Winnie Tam

Newer games just landed. Decent cheese stuffed crust pizza. Nostalgic from when we were little kids.

Atmosphere: 4

Food: 5

Service: 4

Colin OBrien

Best of family times!

Kid-friendliness: Everything about Chuck E. Cheese brings smiles to my grandchildren!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Medium Pizza, Giant Warm Cookie, Buffalo Wings

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