Dunkin'
268 Jackson St, Hayward
(510) 244-7191
Recent Reviews
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When i was there there were no donuts on display to choose from but they did have them just not out
Atmosphere: 5
Food: 5
Service: 5
Mostly they out of stuff. Some time bagels, coffee filters. This is coffee shop and no coffee filters that’s weird. Even not coffee creamers. It’s almost 1 month. Always going to this shop but without getting anything came back. Because mostly out of stuff. Even manager not going well. Always asking about her. Staff said she is in India. Employee always on phone..only 1 employee working till 7 am. So it’s request franchise owner. Please take care of business and make money
Atmosphere: 1
Food: 2
Service: 1
My daughter came to visit me from sandiego. She wanted donut holes her usual on a Sunday morning usually it'll run about $2.50 for a dozen. Not here!! For for 12 average donut holes costs $7.50 seriously not worth it!! Just around the corner is a little place called the donut factory better selection better prices and the lady's are really sweet gals..
Atmosphere: 1
Food: 1
Service: 1
This place is so garbage avoid it go anywhere else it’s nasty
Atmosphere: 1
Food: 1
Service: 1
Just slow all around
Atmosphere: 1
Food: 1
Service: 1
The girl on this day was hella nice and helpful. Parking lot sucked though hard to find a spot.
Atmosphere: 3
Food: 3
Service: 3
The place is nasty employees don’t use gloves to touch your food or donuts and drinks are nasty too the managers are even worst nasty people avoid all the dunking donuts in the Bay Area it’s the same garbage managers
Atmosphere: 1
Food: 1
Service: 1
they gave my order wrong and they’re so rude with attitude. i wouldn’t come back here again. don’t know how to do their job. a lot of customers were disappointed with their orders.
Atmosphere: 1
Food: 1
Service: 1
At 12PM, I scheduled two dozen donuts and two coffee boxes for a large group of co-workers, which came up to over $100, I scheduled for a pick-up of 4:45pm. I showed up at 4:45pm, and they said they wouldn't be able to complete my order because they didn't have any donuts left...even with 4.5 hour notice! It has been over three weeks later and I still haven't received a refund for the purchase I never received. This company straight up stole from me and the snotty little employees were just playing on their phones while the business loses money and the respect of their customers. I am following up with my credit card company and negative review through the Better Business Bureau (BBB). I would never go back to Dunkin Donuts again.
Atmosphere: 1
Food: 1
Service: 1
They barely put any cream cheese
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Had no donuts, coffee not ready, unfriendly staff, odd entrance and parking. Predict they will be closed permanently if they don't do a complete overhaul.
In this economy, you would think businesses would be more aware of the portion to $$ spent. I get this sandwich all the times. They are playing with the amount of bacon they put on it. $8, for this is ridiculous. It an egg and cheese croissant with a hint of bacon. I normally ignore it but not today. I will never buy this again. You can play with someone else money not mine. There are other places to go, to get what you pay for. This isn't it. P.S. and it was burnt.
Atmosphere: 2
Food: 2
Service: 2
But sad is I only see one person in here cashiering and making the drinks and food this place is always short staff.
Back in 2019 2020 and 2021 and 2022 you guys had a really good iced coffee and I have recently been ordering it again and it absolutely tastes disgusting it's literally all milk and all syrup and no coffee at all 😭 50% milk 40% sugar syrup and 10% coffee hate to say but McDonald's has better iced coffee ):
Atmosphere: 2
Food: 2
Service: 2
I’m updating my review, after coming here two other times I can say that they have improved service and do a pretty good job 👍🏾
Atmosphere: 5
Food: 5
Service: 5
I usually like this place but today I received a jelly donut with no jelly. Also, the chocolate cream donut had a string in it, not on it🤢. It was white. Not sure if it was hair or not. Very disappointed. I get off work early in the morning, I stopped by to get a treat. Not the treat I was looking for. Outside of that customer service is always great. Was helped quickly.
Atmosphere: 5
Food: 1
Service: 5
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