El Pollo Loco

2429 Whipple Rd, Hayward
(510) 244-0837

Recent Reviews

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Doua Moua

Good grilled chicken here. Quite busy during lunch but the service was quick.

Atmosphere: 5

Food: 5

Service: 5

Parthina Donson

Always a good experience.

Atmosphere: 5

Food: 5

Service: 5

Susie Estrada

Can never go wrong with Pollo Loco. Amazing fresh tastes with plenty of free salsas. Place is always clean.

Atmosphere: 5

Food: 5

Service: 5

Jasmine Carrillo (Nena702)

I found hair in my chicken bowl I don’t recommend

Atmosphere: 1

Food: 1

Service: 2

Ron Lewis

1/2 CHICKEN, 1 SIDE, sm. Drink,2tortills
22.00 w/ tax.
toooooo expensive...!
I will only eat 1 x yr.

Atmosphere: 3

Food: 5

Service: 4

Omar Soriano

It has very good employees

Parking: Very good spaces for your cars

Wheelchair accessibility: It has very good spaces in front of the store

Atmosphere: 5

Food: 5

Service: 5

Gloria Hill

I didn't go in but I picked up very good food.

Atmosphere: 4

Food: 4

Service: 4

Ivan Baradi

I haven’t really been inside El Pollo Loco restaurant for a while now and it’s quite modern. This location happens to be new, which is right next to Union City.

The menu went all digital and the food here is good also. Perfectly fit for getting all of the nutrients you need to keep yourself in shape. I also like how they seasoned the chickens as well as the rice. I think I should try other foods besides the chicken meals like the bowls and burritos.

Parking: There are plenty of parking spaces when I got here!

Atmosphere: 4

Food: 5

Service: 4

Rick W Kon

Everything ok except
tables are usual not clean.

Parking: Need some lighting

Atmosphere: 5

Food: 5

Service: 5

Jamina Kirkendoll

I was picking food up though the drive through. When we got home we found a sticker in our nachos. This is terrible!!! Never eating here again. The first time they forgot my nachos.

Atmosphere: 2

Food: 1

Service: 2

john gardea

Pretty tasty. Let's see how long it lasts, lol.

Atmosphere: 5

Food: 5

Service: 5

Kathleen Hernandez

Should’ve just gone to any other taqueria to be honest, food feels synthetic the chips don’t feel fresh, the quesadilla needed more flavor, I don’t know, it’s just my Hispanic opinion

Atmosphere: 5

Food: 2

Service: 5

alejandro delfino

Very good service and for the years the place I went spoke in Spanish.

Atmosphere: 5

Food: 5

Service: 5

Bob Kjelmyr

This was my second visit to this location. The first visit, just one week before I would have given it a 5-star review. The chicken was moist and there was plenty of it in the bowl I ordered. It rivaled the Reno, NV location which is my favorite location.

This visit the chicken was dried out and there really weren't many pieces in the bowl. The amount if chicken was pathetic. I will return one more time as it may have been a bad day, but I really wish these chicken restaurants would weigh the portions out for consistency. I find the same thing happening at another Mexican restaurant that serves chicken bowls and they put the ingredients in as you walk down the line. That restaurant chain's name starts with a C.

Please get consistency or I won't return and I love the food El Pollo Loco is capable of making. Follow the recipes and please don't take shortcuts. Cutting the chicken into tiny pieces like I saw this time might increases your bottom line, but customers won't come back.

I will give it one more try and I sure hope that it is as good as it was the first time. More to come-- stay tuned.

Atmosphere: 3

Food: 2

Service: 3

J S

I had the pleasure of going to this pollo loco location. First time going actually, the staff is really nice and cheerful and food is amazing! Cooked to order, the chicken wa. moist and the tortillas warm and delicious. The place was really clean and the atmosphere nice with music and plenty of seats. Really recommend if your looking for some good chicken

Atmosphere: 5

Food: 5

Service: 5

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