Frannie's Restaurant
219 Harder Rd, Hayward
(510) 728-7728
Recent Reviews
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Bad service really rude lady
I was in today with some ladies from church. They go there often. I have been a few times but today the sesame chicken was horrible and hard. I was treating some ladies from church who didn’t say anything but I noticed they didn’t eat but one piece. So when I got home with the leftovers I now know why it was horrible and hard. I called and asked could I get a fresh order because I know that was old and heated up. She act like she didn’t know what I was talking about. I wish they would have been more professional about it. It’s really pathetic and sad customer service. I actually have the whole box but will throw away. You reap what you sow!
Atmosphere: 3
Food: 1
Service: 1
The orange chicken is so good and chow mein
Atmosphere: 5
Food: 5
Service: 5
It’s comparably clean comparing to other Chinese restaurants in the area. Food is tasty. Waiter and waitress are friendly. Plus, the amount of food per serve is surprisingly huge. It’s worth to try, and become repeat customer. 🙂
Atmosphere: 5
Food: 5
Service: 5
Decent flavors and large portions, which equals a good value. However, their food can be very salty and with heavy doses of msg providing lasting effects through the next day. It's not unexpected for the type of food that is offered here, but it's very noticable none the less.
Atmosphere: 3
Food: 3
Service: 5
Haven't been here in a few years since moving to the valley. But they have made some fabulous interior upgrades. So much brighter and appealing. The service was excellent! Food was prepared and served quick! And all 5 dishes were delicious and huge portions! Sweet an sour ribs still crunchy with the sauce. Greens beans fresh not frozen kind, salt and pepper fish just enough spice, Mongolian beef tender, combo chow mein is the best I've had in awhile! Such a great experience definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
The food was excellent. However, the service was terrible. No one came to check on us. Had to ask for boxes a few times...before they were brought to us. Had to ask for our bill. We will definitely be back. Hoping the bad service was just a fluke. However, they weren't even busy the day we went.
Atmosphere: 5
Food: 5
Service: 2
Place super clean, food had a great flavor. Great service.
Atmosphere: 5
Food: 5
Service: 5
One of the best Chinese restaurants in the Bay Area. Portions are big and full of flavor. For sure I will be visiting again soon.
Atmosphere: 4
Food: 5
Service: 5
The whole menue prices skyrocketed. No more lunch special. Shouldn't even call it that anymore
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
I’ll keep coming back for those chicken katsu 💯
I love this place. The dinner plate are enough for 2. Get the salt n pepper chicken wings.... Straight fire
Service was fantastic, the employee even brought the food out to our car for us when it was ready. The food was great for the price. Is it Michelin Star? No, but it’s damn good for a $12 lunch special. They load up the plates like crazy and all of the food was steaming hot and fresh. You can’t really ask for much more than that.
Food and portions are great! But customer service is terrible.
Foods so good, I can’t complain!
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