Gong Cha Hayward

20513 Hesperian Blvd, Hayward
(510) 279-8448

Recent Reviews

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Lisseth Ibarra

I went to this place, that services is horrible. I brought my sister in this place. We forgot to tell the cashier not Ice in the drink, because my sister has a Cold. So we remember after we played the order, I asked nicely to the cashier if she can just remove the ice from the drink. There was Jessica, she was really rude. She said she can’t remove the ice from that drink because it will be less drink. She was forced my sister to drink it cold because she doesn’t want to just remove the ice. I feel offended because she gave attitude in front of my sister. I brought my sister there because she is visiting me. It was terrible experience. I pay $7.50 just for the half of my sister drink.

Andy Ng

Gong Cha is always a staple of mine whenever I am looking for boba and they happened to have a convenient location near shopping and some good restaurants.

Note: Gong Cha locations use a non-dairy creamer but beware, these almost always still contain whey which is a dairy derivative. It's a common misnomer so always ask for non-dairy milk if you are vegan like myself or adverse to dairy products/have an allergy.

In order to get a non-dairy drink, I was told to order from the Fresh Milk Menu. I did so with my Brown Sugar Milk Tea with Oat Milk and it was satisfying overall. It is indeed quite sweet even with 50% sugar so I'd advise to go even less if you aren't wanting a completely sweet drink.

Staff were friendly and helpful.

Mun Kaur

Bomb!!! The batista gave me exactly what I wanted.

Sean G.

I appreciate that this tea place accepts cash, but I wish the Union City location did the same. I don't like how tea shops are becoming cashless, as it alienates a decent population of their consumers.

Anyways, this place has good service, and the servers are cute too. As long as they continue to have both, I'll keep buying. 5/5 stars.

Fibofibo Nacii

yuzhi drink newspaper drink

Jessica Ruiz

Kid-friendliness: They have caffeinated free

Recommended dishes: Crème Brûlée Mochi Waffle, Mochi Waffle, Milk Foam

J D

Lady was rude but the drinks were good

Harold Sneed

Bubble tea for my ten year old.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Original Milk Foam Tea

Aakash Mhankale

Don’t know why i never like this boba tea chain. Tried new peach ? flavors tea and didn’t like any of them.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Pudding

Carolina Canizales

I went in 30 minutes before they closed in the location at Hayward California. They said they were closed but it was barely 8:30, multiple people came in and they said they were closed very rude would not recommend.

Atmosphere: 1

Food: 1

Service: 1

Jagadeesh Rahul

Taiwanese boba tea brand. Really good and worth the visit. Start with their best sellers and customize your choice.

Atmosphere: 4

Food: 4

Service: 4

Ángela Prado

Everything is fine except for the girl who is serving today..Smiles do not cost nor are they an obligation, but good treatment is courtesy. (You need a little)Even so, my daughter really likes it and I will do my best to spend a good time with her.

Atmosphere: 5

Food: 5

Service: 1

Shu Yang

Most of the boba tea shop is happy to remake a drink if you are not satisfied with the drink, but this one is not happy to. Also, almost the whole cup of honey tea is transparent, can’t see the color of the tea, basically like a cup of ice tea.

Clare Lin

Tasty and delicious drinks at a bit of a premium price usually. Come from 1:30-3pm Mon-Thurs for BOGO happy hour, though!It's a popular place so the wait can sometimes be a couple of minutes with just 2-3 workers behind the counter.My go-tos are the Panda Milk Tea (I love my pleasantly chewy jellies and boba pearls!) and/or the Star Jelly Grapefruit Green Tea. I like to get everything with half sugar and half ice. :) I've never tried their creme brulee waffles before, but it smells absolutely heavenly whenever someone else orders one, haha.Chairs and tables have been well-used now and a bit dented and stained. More of a take-to-go place for sure!Luckily, there's plenty of free parking in this spacious shopping lot. :)

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Coconut Jelly

O.D. C.L.

The boba there is so good. I got theEarl grey milk tea and strawberry Yogurt smoothieand they were delicious. The mochi waffles were soft, fluffy and delicious.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Mochi Waffle

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