Staff act nice but they are just messing with you every time I go they always mess up my order they just don’t care trust me
E. Garcia
Did drive thru to get 4 tacos bc they are excellent and one of the best deals in fast food, and for the first time ever, the tacos were cold. One of them warm at best. I’ve never had this happen, usually they are too hot to eat right away. There’s another one nearby that I will choose to go to in the future if im working in the area again.
Atmosphere: 2
Food: 1
Service: 4
Gary Cooper
Horrible experience, food was cold and old. The girls working didn't seem to care. Pretty sure I will avoid next time.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bacon Breakfast Jack
matthew skibo
Sign on door says dining room open till 10 it’s 932 doors are locked. Chairs are up / Driving a commercial vehicle can’t really go through the drive-through. I would appreciate proper hours.
Lovejot Singh
Horrible lady at the front. She is very rude and she seems like the manager. She has lots of attitude. Won’t recommend coming here.
Atmosphere: 1
Food: 5
Service: 1
Niranjan n
Worst experience ever had, went with coupons worth 20-25$.. Mexican manager said system can't read the coupon, i ordered jumbo meal they gave me a small one worth 5$, no shakes for coupon itseems. When I asked for name and number, she took back my order and said we have the right to refuse the order.. arrogant, inhumane, and disrespectful bunch of Mexican people ruining the name and business. Same coupon at fremont were accepting and giving the exact order. Better take action immediately before my next visit.
Atmosphere: 1
Food: 1
Service: 1
Gladys Lam
From an honest person. Don't bother coming in here. Manager can't math nor understand bank statement if they already charged me. The card came back declined, that's funny, it's not like I'm broke and homeless. Drive thru cashier asked a manager and I showed that they already changed. He fought back saying "It's a wrong time!" I yelled "I've never had jack in box today but right now!" Like he's eager to see more details of my bank account and see how much I have. Like what's your problem. You already charged me and I showed you but still not believe it. It's jack in box not a 5 star restaurant. Manager can't read the total charged and not understanding banks run in east coast time. If you're unwilling give me my food than refund. Evidence in front of your eyes. This place is garbage. It's changed alot since a few years. Sad to work in your line of duty and act like that. It's ashame
Atmosphere: 1
Food: 3
Service: 1
Lupe Mata
Today 10/17/2024 I had a bad experience in this place, my daughters went to eat and they gave them the potatoes that were too cold and I went back to tell them and they told me I was just going to give them so I went back and opened the bag and they were all still half because because that way I return wanting to throw them in their face very bad service
Mario Zuniga
they open every 24 hours. That’s pretty cool and we got some churros!
Kid-friendliness: You can also buy anything for kids.
I really enjoy the food and the service was fast. There was plenty of parking to dine in! Drive thru is also pretty fast. They work very hard so I wouldn’t be surprised if they messed up one thing.
Parking: There is plenty of parking to dine in!
Kid-friendliness: Employees don’t swear ( When I always dine in)
Wheelchair accessibility: There is no stairs and there are low tables!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack Burger, Chicken Strips with French Fries and a Grape Powerade, Jr Jumbo Jack
dionicio vega
Don't know how they're still in business. The amount of money I forknover just to get old, hard, non edible food. Went thru drive thru just 5 minutes ago, and received hard, inedible old jalapeno poppers. Burger ordered too was also like cardboard. Is there no longer any quality assurance? Just sad. Used to be a huge fan but not they're just sad. Won't waste my money here. I used to frequent at least once a week.
Atmosphere: 1
Food: 1
Service: 1
Bill White
We love the tiny tacos.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tiny Tacos
Enrique Fernández
Am not a jack in the box kinda guy but when I go there I get the loaded breakfast or meat lover burrito, last time i went to jack in the box I noticed that other breakfast sandwiches are smaller than they used to be
Parking: There is at least 1 handicap parkingFree parking in the back of the restaurant and also on the street
Wheelchair accessibility: Not sure about the wheelchair accessibility
Atmosphere: 4
Food: 4
Service: 5
brandon lozano
Best Jack EVER! Food was out very fast and customer service was excellent!
Staff act nice but they are just messing with you every time I go they always mess up my order they just don’t care trust me
Did drive thru to get 4 tacos bc they are excellent and one of the best deals in fast food, and for the first time ever, the tacos were cold. One of them warm at best. I’ve never had this happen, usually they are too hot to eat right away. There’s another one nearby that I will choose to go to in the future if im working in the area again.
Atmosphere: 2
Food: 1
Service: 4
Horrible experience, food was cold and old. The girls working didn't seem to care. Pretty sure I will avoid next time.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Bacon Breakfast Jack
Sign on door says dining room open till 10 it’s 932 doors are locked. Chairs are up / Driving a commercial vehicle can’t really go through the drive-through. I would appreciate proper hours.
Horrible lady at the front. She is very rude and she seems like the manager. She has lots of attitude. Won’t recommend coming here.
Atmosphere: 1
Food: 5
Service: 1
Worst experience ever had, went with coupons worth 20-25$.. Mexican manager said system can't read the coupon, i ordered jumbo meal they gave me a small one worth 5$, no shakes for coupon itseems. When I asked for name and number, she took back my order and said we have the right to refuse the order.. arrogant, inhumane, and disrespectful bunch of Mexican people ruining the name and business. Same coupon at fremont were accepting and giving the exact order. Better take action immediately before my next visit.
Atmosphere: 1
Food: 1
Service: 1
From an honest person. Don't bother coming in here. Manager can't math nor understand bank statement if they already charged me.
The card came back declined, that's funny, it's not like I'm broke and homeless. Drive thru cashier asked a manager and I showed that they already changed. He fought back saying "It's a wrong time!" I yelled "I've never had jack in box today but right now!" Like he's eager to see more details of my bank account and see how much I have.
Like what's your problem. You already charged me and I showed you but still not believe it. It's jack in box not a 5 star restaurant.
Manager can't read the total charged and not understanding banks run in east coast time. If you're unwilling give me my food than refund. Evidence in front of your eyes.
This place is garbage. It's changed alot since a few years.
Sad to work in your line of duty and act like that. It's ashame
Atmosphere: 1
Food: 3
Service: 1
Today 10/17/2024 I had a bad experience in this place, my daughters went to eat and they gave them the potatoes that were too cold and I went back to tell them and they told me I was just going to give them so I went back and opened the bag and they were all still half because because that way I return wanting to throw them in their face very bad service
they open every 24 hours. That’s pretty cool and we got some churros!
Kid-friendliness: You can also buy anything for kids.
Food: 5
Service: 4
Bad service
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
I really enjoy the food and the service was fast. There was plenty of parking to dine in! Drive thru is also pretty fast. They work very hard so I wouldn’t be surprised if they messed up one thing.
Parking: There is plenty of parking to dine in!
Kid-friendliness: Employees don’t swear ( When I always dine in)
Wheelchair accessibility: There is no stairs and there are low tables!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jumbo Jack Burger, Chicken Strips with French Fries and a Grape Powerade, Jr Jumbo Jack
Don't know how they're still in business. The amount of money I forknover just to get old, hard, non edible food. Went thru drive thru just 5 minutes ago, and received hard, inedible old jalapeno poppers. Burger ordered too was also like cardboard. Is there no longer any quality assurance? Just sad. Used to be a huge fan but not they're just sad. Won't waste my money here. I used to frequent at least once a week.
Atmosphere: 1
Food: 1
Service: 1
We love the tiny tacos.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tiny Tacos
Am not a jack in the box kinda guy but when I go there I get the loaded breakfast or meat lover burrito, last time i went to jack in the box I noticed that other breakfast sandwiches are smaller than they used to be
Parking: There is at least 1 handicap parkingFree parking in the back of the restaurant and also on the street
Wheelchair accessibility: Not sure about the wheelchair accessibility
Atmosphere: 4
Food: 4
Service: 5
Best Jack EVER! Food was out very fast and customer service was excellent!
Atmosphere: 5
Food: 5
Service: 5
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