Left more than 10 people waiting their orders outside store in the midnight. The crews said they will prepare but just chat inside. Irresponsible guys.
Service: 1
SantaInes Calixto
The worst experience in the Fast food industry, I waited 15 minutes just to pay for my order and 35 minutes later, I still haven’t received my order. They just kept serving the drive through but not the Dine in clients. This is the last time I will visit this place.
Food: 3
Service: 1
Elizabeth Sinclair
Messed up on 2 mobile orders-wrong items given. No baby changing station in bathroom. Dirty tables-no one was cleaning- table had ketchup stains and the others had trash with no one there. Play area floor is ripped. Food tastes like any other McDonalds. Parking lot had suspicious activity happening.
Atmosphere: 1
Food: 2
Service: 1
bichitos Gym
I went to get food for someone else
Atmosphere: 4
Food: 3
Service: 4
Tina Siordia
This location is the absolute worst!! I'm not sure why I went back to this McDonald's after experiencing something at the beginning of this year I was having a memorial service for my daughter and we decided to get sausage McMuffins with cheese no egg and hash browns for everyone helping to set up I ordered 26 McMuffins and hash browns and about 14 caramel frappes and about four regular coffees my total was $75 and some change when I got the McMuffins they had egg and no cheese I went back through the drive-thru in the Mexican lady at the window said well we already made them there's nothing I can do I was upset but keep in mind I had other things on my mind.. I went about 3 months ago (September)and order two double cheeseburgers with No Pickles I figured it would be correct since there was a tag that said No Pickles I took a bite of my double cheeseburger and had a taste of pickle I opened the double cheeseburger and there was imprints of pickles I immediately called and ask to speak to the manager, she did not disclose her name even though I asked and I told her that one of her employees had just removed the pickles and that I am allergic she did apologize and said we will make them I told her I will not be coming back now because I already left she says no worry just come back next time I asked her do you need my name and number she says no it's okay I'll remember well I did go back 2 weeks later and my name was not back there and they did nothing for me.. fast forward till today December 2nd I decided to give it one more chance my husband went to the location on A Street Nobody in the front had greeted him he waited at the point of sale, workers were putting food out for other customers not one employee greeted him then he calls me on the phone and I tell him just to order at the kiosk so he does and he's waiting for his food and it must have took a while because I was on the phone with him for 23 minutes an employee came from the back with attitude I can hear it in her tone and ask why he was out there he says I am waiting for my food there was a manager sitting at a table eating lunch he saw the whole thing and didn't vouch for him waiting he even got up and said well let me see your receipt my husband showed it to him his food was sitting there the whole time on the counter nobody called his number and he wasn't sure if that was his food this is why we won't go back to this McDonald's a Mexican employee picked up fries from the floor with a napkin but yet does not have gloves on or did she wash her hands the Asian manager that works there is very rude he has a very bad attitude!! I don't think he likes his job at McDonald's he also did not give my husband back his receipt.. also our food was cold he paid to get large fries and we did not do better McDonald's I am just addressing this one on A street in Hayward I called this location 11 times and nobody answered the phone
Atmosphere: 5
Food: 2
Service: 1
James Duffy
This is the worst McDonald's location in Hayward. Two months ago, I had to wait a minute at the drive-thru pick-up window while the employee had their back turned talking to a co-worker. Tonight, I broke my promise to never return to that location because an app exclusive deal worked there and not another location. When getting my food, the worker had to triple-check my order asking for my bag back TWICE after handing it to me. When I returned home to eat, I noticed my Filet-O-Fish did not have cheese on it. I learned my lesson and will not be giving them a third chance. They do not need my business and I will drive further to avoid another poor experience.
Atmosphere: 1
Food: 2
Service: 1
Maushmi Kashyap
Very quick
Atmosphere: 5
Food: 5
Service: 5
James r. Harrison
I ordered two double cheeseburgers today at 1:30 pm and the burgers had blue plastic grilled to them seen little pieces of the plastic on all the patties
Atmosphere: 1
Food: 1
Service: 1
Nicol T Robertson
Coffee with my sister she loves the ☕️
Atmosphere: 5
Food: 3
Service: 5
daniel hernandez
Lupita was so nice! Made sure we had everything, and gave us extra BBQ sauce. gracias lupita! 🤍
Drive thru only. I love the breakfast. #5. No drink.
Food: 4
Service: 4
XICAN
Cheap and delicious😋
Atmosphere: 4
Food: 5
Service: 5
Mani Hashemi
This is a great option if you're looking for quality food that tastes great as well as fast. The staff is very friendly and the atmosphere is really nice and enjoyable. The people that work here are genuine and warm, I would definitely return and highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Steph
The staff here is incredibly rude !!
Atmosphere: 1
Food: 1
Service: 1
K Krishan
Another high traffic McDonald's in Hayward. They are literally right by the exits for 880. One downside is The food seems like sometimes it sits under the warmer for far too long. Every time I've gotten chicken nuggets from here, they're on the smooshy side rather than the crispy. Breakfast sandwiches are always amazing. One of the few places when you buy a filet-O-Fish the cheese is not half. Dropping off the sandwich. Always a big perk. Customer service is amazing. All the associates I've ever come in contact have been extremely polite and accommodating. I would recommend for this location through the mobile when you're in the parking lot and do curbside. The drive-thru line is always long. Curbside seems to be a better deal, especially if you order when you're already in the parking lot. The food seems to be fresher rather than smooshy atmospheres expected
Left more than 10 people waiting their orders outside store in the midnight. The crews said they will prepare but just chat inside. Irresponsible guys.
Service: 1
The worst experience in the Fast food industry, I waited 15 minutes just to pay for my order and 35 minutes later, I still haven’t received my order. They just kept serving the drive through but not the Dine in clients. This is the last time I will visit this place.
Food: 3
Service: 1
Messed up on 2 mobile orders-wrong items given.
No baby changing station in bathroom.
Dirty tables-no one was cleaning- table had ketchup stains and the others had trash with no one there.
Play area floor is ripped.
Food tastes like any other McDonalds.
Parking lot had suspicious activity happening.
Atmosphere: 1
Food: 2
Service: 1
I went to get food for someone else
Atmosphere: 4
Food: 3
Service: 4
This location is the absolute worst!! I'm not sure why I went back to this McDonald's after experiencing something at the beginning of this year I was having a memorial service for my daughter and we decided to get sausage McMuffins with cheese no egg and hash browns for everyone helping to set up I ordered 26 McMuffins and hash browns and about 14 caramel frappes and about four regular coffees my total was $75 and some change when I got the McMuffins they had egg and no cheese I went back through the drive-thru in the Mexican lady at the window said well we already made them there's nothing I can do I was upset but keep in mind I had other things on my mind.. I went about 3 months ago (September)and order two double cheeseburgers with No Pickles I figured it would be correct since there was a tag that said No Pickles I took a bite of my double cheeseburger and had a taste of pickle I opened the double cheeseburger and there was imprints of pickles I immediately called and ask to speak to the manager, she did not disclose her name even though I asked and I told her that one of her employees had just removed the pickles and that I am allergic she did apologize and said we will make them I told her I will not be coming back now because I already left she says no worry just come back next time I asked her do you need my name and number she says no it's okay I'll remember well I did go back 2 weeks later and my name was not back there and they did nothing for me.. fast forward till today December 2nd I decided to give it one more chance my husband went to the location on A Street Nobody in the front had greeted him he waited at the point of sale, workers were putting food out for other customers not one employee greeted him then he calls me on the phone and I tell him just to order at the kiosk so he does and he's waiting for his food and it must have took a while because I was on the phone with him for 23 minutes an employee came from the back with attitude I can hear it in her tone and ask why he was out there he says I am waiting for my food there was a manager sitting at a table eating lunch he saw the whole thing and didn't vouch for him waiting he even got up and said well let me see your receipt my husband showed it to him his food was sitting there the whole time on the counter nobody called his number and he wasn't sure if that was his food this is why we won't go back to this McDonald's a Mexican employee picked up fries from the floor with a napkin but yet does not have gloves on or did she wash her hands the Asian manager that works there is very rude he has a very bad attitude!! I don't think he likes his job at McDonald's he also did not give my husband back his receipt.. also our food was cold he paid to get large fries and we did not do better McDonald's I am just addressing this one on A street in Hayward I called this location 11 times and nobody answered the phone
Atmosphere: 5
Food: 2
Service: 1
This is the worst McDonald's location in Hayward. Two months ago, I had to wait a minute at the drive-thru pick-up window while the employee had their back turned talking to a co-worker. Tonight, I broke my promise to never return to that location because an app exclusive deal worked there and not another location. When getting my food, the worker had to triple-check my order asking for my bag back TWICE after handing it to me. When I returned home to eat, I noticed my Filet-O-Fish did not have cheese on it. I learned my lesson and will not be giving them a third chance. They do not need my business and I will drive further to avoid another poor experience.
Atmosphere: 1
Food: 2
Service: 1
Very quick
Atmosphere: 5
Food: 5
Service: 5
I ordered two double cheeseburgers today at 1:30 pm and the burgers had blue plastic grilled to them seen little pieces of the plastic on all the patties
Atmosphere: 1
Food: 1
Service: 1
Coffee with my sister she loves the ☕️
Atmosphere: 5
Food: 3
Service: 5
Lupita was so nice! Made sure we had everything, and gave us extra BBQ sauce. gracias lupita! 🤍
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Drive thru only.
I love the breakfast. #5. No drink.
Food: 4
Service: 4
Cheap and delicious😋
Atmosphere: 4
Food: 5
Service: 5
This is a great option if you're looking for quality food that tastes great as well as fast. The staff is very friendly and the atmosphere is really nice and enjoyable.
The people that work here are genuine and warm, I would definitely return and highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
The staff here is incredibly rude !!
Atmosphere: 1
Food: 1
Service: 1
Another high traffic McDonald's in Hayward. They are literally right by the exits for 880. One downside is The food seems like sometimes it sits under the warmer for far too long. Every time I've gotten chicken nuggets from here, they're on the smooshy side rather than the crispy. Breakfast sandwiches are always amazing. One of the few places when you buy a filet-O-Fish the cheese is not half. Dropping off the sandwich. Always a big perk. Customer service is amazing. All the associates I've ever come in contact have been extremely polite and accommodating. I would recommend for this location through the mobile when you're in the parking lot and do curbside. The drive-thru line is always long. Curbside seems to be a better deal, especially if you order when you're already in the parking lot. The food seems to be fresher rather than smooshy atmospheres expected
Atmosphere: 4
Food: 4
Service: 5
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