You guys are rude bro! Get yourselves together like seriously! I would give zero stars if I could! This is very upsetting and disappointing and the food was trash as well.
michael simmons
Great Lunch Buffet. Awesome Staff. Customer Service with a Smile šš. Easy to find and park. Neat and clean dining room and bathroom. Tastee Meat Pizzas.
Vianey Ruiz
Horrible customer service ! The lady who took my order was very rude.
Service: 1
Ramirez Rudy
Always good food and great service thanks
Atmosphere: 5
Food: 5
Service: 5
Nesh Lal
This place charges double the amount you will pay at Strawhat Pizza. This place is a rip off. They over charge customers. They are greedy owners.!!!
Atmosphere: 1
Food: 3
Service: 1
leslie
Ordered for pick up. Not as welcoming as other mountain mikes I've been to but the food was good. Just out of the oven when i arrived.
Food: 4
Service: 3
Recommended dishes: Classic Pepperoni Pizza
Azalia GonzƔlez
Very bad customer service, the cashier serves you in a very rude manner... please be more polite
Donald Burrell
Pizza was good nice and hot
Atmosphere: 5
Food: 5
Service: 5
Van Medeiros
AVOID WASTING YOUR MONEY / TIME ON BURNT / DOUGHY FOOD, AND HORRIBLE / LACK THERE OF CUSTOMER SERVICE. I HAD A PROBLEM OVER THE LABOR DAY WEEKEND, AND HAVE BEEN GETTING THE RUNAROUND FOR 4 DAYS NOW, WHEN I WAS GUARANTEED THAT SING ( I WAS TOLD THAT IS THE MANAGERS NAME, PROBABLY A LIE, AS IS THE " HE'S AT THE BANK " EXCUSE ) WOULD BE AT THE STORE, BUT AFTER A LOT OF WHISPERING BEFORE ACTUALLY PUTTING ME ON HOLD, ONLY TO COME BACK WITH A " HE'S NOT HERE " BLATANT LIE! I WASN'T TRYING TO TRIP OUT ON $40 WORTH OF " FOOD ", BUT THE CUSTOMER SERVICE ( OR WHATEVER BS THAT WAS ) IS ACTUALLY ATROCIOUS!
PLEASE FELLOW FOOD PATRONS, IF YOU'RE CRAVING PIZZA....
DO NOT WASTE A DIME HERE....
BUT IF IT'S GOTTA BE MOUNTAIN MIKE'S.... GO TO CASTRO VALLEY
UPDATE : (3:44 P.M. ON 09/03/24 ) AFTER MY EARLIER POST, THEY " RESPONDED " LIKE THEY'RE SORRY, WE WANNA FIX IT ( YEAH RIGHT ) AND WE CARE, BLAH BLAH BLAH ( FUNNY THAT IT TOOK ALL THIS TO SUPPOSEDLY FIX IT.... IF THEY FIX IT )
UPDATE: ( 1:31 P.M. ON 09/04/24 ) THE NEXT DAY.... I SUBMITTED MY INFORMATION VIA THE WEBSITE, AND STILL , NO CONTACT, WHATSOEVER! I'M SURE THEM SAYING THAT WAS TO SAVE FACE, ONLY, NOT TO MAKE ME WHOLE. I STILL REITERATE, THAT THEY DON'T CARE WHAT HAPPENS TO CUSTOMERS!
ILL UPDATE, IF THEY ACTUALLY MAKE IT RIGHT.
Atmosphere: 1
Food: 1
Service: 1
Todd Riensche
I used to order from Mountain Mike's in Fremont very often when I came to CA for work trips 10 yrs ago. It was always fantastic. Now on a vacation to the bay area, and I told my grandson, "You're in for a treat.. we're getting Mountain Mike's tonight". It was a pretty big let-down. There was *very* little sauce on either of the pizzas we ordered, and mine was awfully light on cheese as well. To me, the sauce was always what made Mt Mikes stand out from other chains. Why cheap out on something that is low cost and so vital to the flavor of your pizza?
I gave this a 3 star, because even though it was pretty dry, it still wasn't terrible. I just feel I shouldn't be able to get a better pizza with the Domino's Carryout deal, when it costs 1/4 what a Mountain Mike's pizza costs.
Hi, every time I call in the girl who answer the phone she gave me a hard time for not having the code of the coupon with me. When I explain to her Iām driving I can give it to the driver the coupon when he delivers the pizza. know Special Then I say, can I please speak to the supervisor I will give the driver the coupon she said no we donāt have a supervisor today heās off today and we donāt have a manager either. I asked her to whatās your name. She said my name is Amanda. I said come on Amanda. Iāve been ordering it from you guys for many years. She said so you donāt have the coupon so we donāt have any special. ??ā¹ļø every time I order I spent like $ 100 dollars ? I guess now thanks to you Amanda. Iāll be saving 100 bucks every two weeks
Food: 4
Service: 1
Recommended dishes: Classic Pepperoni Pizza
Christofer Ruiz
It wasnāt bad, itās never bad i only see a lack of workers when i go. Thankfully the workers are nice I just feel like the process of pizza take a while and I donāt blame them if there arenāt enough workers and if the pizza takes time. What matters is the food and the people ??
Atmosphere: 4
Food: 4
Service: 4
Marco Saenz
The pineapple chicken luau is not a good pizza at all. The pepperoni and combination a decent. Was not busy at 7:00pm which tells you a lot.
You guys are rude bro! Get yourselves together like seriously! I would give zero stars if I could! This is very upsetting and disappointing and the food was trash as well.
Great Lunch Buffet. Awesome Staff. Customer Service with a Smile šš. Easy to find and park. Neat and clean dining room and bathroom. Tastee Meat Pizzas.
Horrible customer service ! The lady who took my order was very rude.
Service: 1
Always good food and great service thanks
Atmosphere: 5
Food: 5
Service: 5
This place charges double the amount you will pay at Strawhat Pizza. This place is a rip off. They over charge customers. They are greedy owners.!!!
Atmosphere: 1
Food: 3
Service: 1
Ordered for pick up.
Not as welcoming as other mountain mikes I've been to but the food was good. Just out of the oven when i arrived.
Food: 4
Service: 3
Recommended dishes: Classic Pepperoni Pizza
Very bad customer service, the cashier serves you in a very rude manner... please be more polite
Pizza was good nice and hot
Atmosphere: 5
Food: 5
Service: 5
AVOID WASTING YOUR MONEY / TIME ON BURNT / DOUGHY FOOD, AND HORRIBLE / LACK THERE OF CUSTOMER SERVICE.
I HAD A PROBLEM OVER THE LABOR DAY WEEKEND, AND HAVE BEEN GETTING THE RUNAROUND FOR 4 DAYS NOW, WHEN I WAS GUARANTEED THAT SING ( I WAS TOLD THAT IS THE MANAGERS NAME, PROBABLY A LIE, AS IS THE " HE'S AT THE BANK " EXCUSE ) WOULD BE AT THE STORE, BUT AFTER A LOT OF WHISPERING BEFORE ACTUALLY PUTTING ME ON HOLD, ONLY TO COME BACK WITH A " HE'S NOT HERE " BLATANT LIE!
I WASN'T TRYING TO TRIP OUT ON $40 WORTH OF " FOOD ", BUT THE CUSTOMER SERVICE ( OR WHATEVER BS THAT WAS ) IS ACTUALLY ATROCIOUS!
PLEASE FELLOW FOOD PATRONS, IF YOU'RE CRAVING PIZZA....
DO NOT WASTE A DIME HERE....
BUT IF IT'S GOTTA BE MOUNTAIN MIKE'S....
GO TO CASTRO VALLEY
UPDATE : (3:44 P.M. ON 09/03/24 )
AFTER MY EARLIER POST, THEY " RESPONDED " LIKE THEY'RE SORRY, WE WANNA FIX IT ( YEAH RIGHT ) AND WE CARE, BLAH BLAH BLAH ( FUNNY THAT IT TOOK ALL THIS TO SUPPOSEDLY FIX IT.... IF THEY FIX IT )
UPDATE: ( 1:31 P.M. ON 09/04/24 )
THE NEXT DAY....
I SUBMITTED MY INFORMATION VIA THE WEBSITE, AND STILL , NO CONTACT, WHATSOEVER!
I'M SURE THEM SAYING THAT WAS TO SAVE FACE, ONLY, NOT TO MAKE ME WHOLE.
I STILL REITERATE, THAT THEY DON'T CARE WHAT HAPPENS TO CUSTOMERS!
ILL UPDATE, IF THEY ACTUALLY MAKE IT RIGHT.
Atmosphere: 1
Food: 1
Service: 1
I used to order from Mountain Mike's in Fremont very often when I came to CA for work trips 10 yrs ago. It was always fantastic. Now on a vacation to the bay area, and I told my grandson, "You're in for a treat.. we're getting Mountain Mike's tonight". It was a pretty big let-down. There was *very* little sauce on either of the pizzas we ordered, and mine was awfully light on cheese as well. To me, the sauce was always what made Mt Mikes stand out from other chains. Why cheap out on something that is low cost and so vital to the flavor of your pizza?
I gave this a 3 star, because even though it was pretty dry, it still wasn't terrible. I just feel I shouldn't be able to get a better pizza with the Domino's Carryout deal, when it costs 1/4 what a Mountain Mike's pizza costs.
Food: 3
Service: 4
Restaurantji Recommends
Hi,
every time I call in the girl who answer the phone she gave me a hard time for not having the code of the coupon with me. When I explain to her Iām driving I can give it to the driver the coupon when he delivers the pizza. know Special
Then I say, can I please speak to the supervisor I will give the driver the coupon she said no we donāt have a supervisor today heās off today and we donāt have a manager either. I asked her to whatās your name. She said my name is Amanda. I said come on Amanda. Iāve been ordering it from you guys for many years. She said so you donāt have the coupon so we donāt have any special. ??ā¹ļø every time I order I spent like $ 100 dollars ? I guess now thanks to you Amanda. Iāll be saving 100 bucks every two weeks
Food: 4
Service: 1
Recommended dishes: Classic Pepperoni Pizza
It wasnāt bad, itās never bad i only see a lack of workers when i go. Thankfully the workers are nice I just feel like the process of pizza take a while and I donāt blame them if there arenāt enough workers and if the pizza takes time. What matters is the food and the people ??
Atmosphere: 4
Food: 4
Service: 4
The pineapple chicken luau is not a good pizza at all. The pepperoni and combination a decent. Was not busy at 7:00pm which tells you a lot.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Pineapple Chicken Luau Pizza, The Everest Pizza, Classic Pepperoni Pizza
I had an order delivered in the food was excellent the pizza was hot very tasty I would definitely order
Atmosphere: 4
Food: 5
Service: 5
Today February 19 , 3:30 pmThis guy looks like middle east,.. very rudeBad attitude,.. mad for everything'sCustomer service 2 star ..
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