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27316 Hesperian Blvd, Hayward
(510) 397-1800
Recent Reviews
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I'm a regular here and usually don't have any complaints. I've started getting matcha milk tea and there wasn't an issue but today it was very watered down, and I could still see clumps of matcha powder in the cup. I asked for it to be remade, but nothing changed. I think I'll just observe who's making the drinks before I order next time 😭
Good food, good service.
Slow service! We arrived on Sunday at noon and waited for over 40 minutes for our food. We noticed that our food was ready, but they did not hand it to us until I asked them four times and told them that I wanted a refund because I was tired of waiting, and of course the food was cold after sitting on their kitchen table for so long. Some items are overpriced and come in little portions! The Popcorn Chicken is fine, but you must add salt, pepper, and chili powder yourself at the checkstand; otherwise, it lacks flavor. The Octopus Karaage was a bummer; what we saw in the box was extremely small.
I buy boba coconut coffee here because it's the best of all when Vi makes it. The coffee is always JUST AS I ORDER. Vi is the best at making coffee, very nice and fast, that's why I come here. Thank you so much Vi for this delicious coffee, which you make the best. Your regular customer LORA 😊❤️
Everything is good
Loved the place! It’s such a warm and cozy quickly place, we usually order from DoorDash but this time we decided to came. What a good surprise! Next time we are definitely coming back.
I don’t recommend this place. I had spam musubi, the rice was from a day before I believe. It was dry and had hard grains in it too! And the spam was hard. It was a disappointment.
Don’t come here. Wait one hour for your drink and receive it messed up. These are all people waiting.
The worst popcorn chicken I've have tasted, it felt like if they bought a chicken from save Max and just deep fryer.
Horrible staff, and deceptive menu. I ordered a boba tea for pick up, the picture of the product had a tea with boba inside it. When I received the tea, it didn’t have any boba in it. When I asked the staff, they were a complete jerk about it and said I have to pay extra for the boba even though the picture CLEARLY shows boba inside the drink.
Restaurantji Recommends
Great snack and drinks!
if you are a cashier that don't want to work . Please DON'T WORK if you want customers don't give an ATTITUDE. Make life more easy... fake eyes 👀 eyes 👀
I accidentally ordered my toppings wrong so i asked if they can remake it and ill pay for a new one she said no ill just remake it no charge. She decided to take the wrong one that she made and remake it with the same tea and recharge me for full price. When i asked her to give me the wrong one made since i paid for it she said she couldn't since she used the same tea. So i pay twice for the same tea. Not coming back.
I like this place, I often buy coffee here but lately the ladies don't pay attention to the order, I order without sugar and without ice and I get sweetened and with ice. Sometimes I wait a long time even though there is no one in front of me. And people who come after me leave faster than me .
Employees defitnely need safe food handling training. Sad beucase they have so many cool snacks and boba. Eat at your own risk.
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